Premier Nissan Mall of Georgia

I bought a 2002 nissan sentra 01/29/2011 and it cannot move on 01/31/2011. The car was towed to the Sutherlin Nissan 02/01/2011, and we agreed on a trade in for another Maxima, but they changed their mind move on 01/31/2011. The car was towed to the Sutherlin Nissan 02/01/2011, and we agreed on a trade in for another Maxima, but they changed their mind right away and the general manager SHOUTED at me and asked me to tow my car away. I cannot help but asked them to fix the sentra. More

I bought a new 2009 altima 10/09. The salesman was nice and the price was good, paid 20,000 in cash This piece of CRAP has broken down 4 times within the year. I have called to speak to the manager was tol and the price was good, paid 20,000 in cash This piece of CRAP has broken down 4 times within the year. I have called to speak to the manager was told on he was not in, he was busy,I left him so many voice messages. I have not recieve one call from anyone there. Georgia lemon law, here I come! More

I have bought 2 new cars from this dealer and I must say that each experience has been great. I have had absolutely zero issues with the finance department or sales department. They are friendly and have be that each experience has been great. I have had absolutely zero issues with the finance department or sales department. They are friendly and have been upfront and honest with me every time. I got an awesome deal on a new 2010 Altima and could not be happier. I will def recommend this dealership to others and I will be back when I am ready for another car in the future. More

Got the traditional song and dance from this dealer. Was given one price and when we went to pick up the vehicle suddenly was changed 7k. These guys help build and enforce the feeling of shady car salesmen given one price and when we went to pick up the vehicle suddenly was changed 7k. These guys help build and enforce the feeling of shady car salesmen. Once asked for my keys back for the trade in they didnt not own yet got a song and dance. Only way got my keys back was to get rude with sales staff. DO NOT TRUST and dont do business with this dealer "you are a waste of time" quote from the Sales Manager. WOW you would figure in this economy people who can buy should be treated with some respect. More

BEWARE !!!! The salesmanager was the rudest person I have every done business with. PERIOD. The guy was literlly screaming at me and the salesstaff were ready to bolt for the doors! (I am not kidding folks) every done business with. PERIOD. The guy was literlly screaming at me and the salesstaff were ready to bolt for the doors! (I am not kidding folks) If it were not for the fact that my significant other wanted the car, I would have walked out. Do yourself a favor and go somewhere else, life is too short to deal with people like this. More

Sold a vehicle with a dead battery, missing molding, and no maintenace records. Nissan of Sutherlin refuses to respond to complaint and Nissan Corporate refuses to respond to complaint. It will take $1,000 no maintenace records. Nissan of Sutherlin refuses to respond to complaint and Nissan Corporate refuses to respond to complaint. It will take $1,000 to bring this auto up to proper sale. Auto was not properly preped for sale. Just washed it and tie ballons on it to saale. More

I have purchased 3 vehicles from this dealership and I also have them serviced there. They have always been very up front and honest with me. They treat me like a family member and I respect that. I have also have them serviced there. They have always been very up front and honest with me. They treat me like a family member and I respect that. I have never felt as comfortable purchasing a vehicle as I have from them and will continue to do business there. They even have appreciation parties from time to time. It's nice to feel appreciated in this market. My daughter will be driving in another year and I think Im going to buy her a Cube from Sutherlin. More

BUYERS BE AWARE!!!!THE SALESMAN WAS GREAT,SALES MANAGER CHUCK WAS AWSOME.FOLKS THE PROBLEM IS WHEN YOU GO TO THE BUISNESS OFFICE,BEWARE OF BILL THE FINANCE MANAGER.I HAD A GREAT EXPIERIENCE TILL I GOT A PH CHUCK WAS AWSOME.FOLKS THE PROBLEM IS WHEN YOU GO TO THE BUISNESS OFFICE,BEWARE OF BILL THE FINANCE MANAGER.I HAD A GREAT EXPIERIENCE TILL I GOT A PHONE CALL FROM HIM TO SEE IF I CAN COME UP WITH A DN PAYMENT OF X-AMOUNT.AT THE TIME I JUST WANTED TO BACK OUT OF DEAL,I TOLD HIM AND EVERYONE INVOLED THAT I WILL PICK THE VEHICLE UP AFTER ALL ARRANGEMENTS WHERE DONE.THEY SAID NO ISSUES WILL ARRISE EVERTHING LOOKED GOOD.AFTER I TOLD HIM I DIDNT HAVE THE MONEY HE WAS REQUESTING,HE SAID NO PROBLEM THE DEALERSHIP WILL ABSORB IT,CME IN TO RESIGN.WHEN I ARIVED,HE PRESENTED ME A CONTRACT WITH A PAYMENT $40.00 MORE THAN THE ORIGINAL CONTRACT.THIS GUY IS VERY SHADY!!!AFTER ARGUING WITH HIM AND GETTING VERY UNCOMFORTABLE,HE SAID HE HAD THE WRONG % RATE.SO HE CORRECTED IT.NOW ALMOST A MONTH LATER MY CAR HAS NOT BEEN PAID OFF COMPLETELY,SO I CALLED IN TO NISSAN SINCE I HAVENT RECIEVED A PAYMENT,MY PAYMENT WAS $27.00 MORE THAN THE LAST CONTRACT I SIGNED.IVE CONTACTED THE DEALERSHIP AND I STILL AWAIT TO RESOLVE THE ISSUE.THIS WILL NOT END UNTILL THEY FULLY CORRECT THIS MATTER.ALL I CAN SAY WE WILL DANCE IN COURT,IF NOT CORRECTED.ITS ASHAME THAT SUCH A GREAT EXPIREINCE HAS TO END IN SUCH A MESS,ALL DO TO FINANCE MANGAER BILL........ More

Paul Newton is extremely rude. The finance manager Paul Newton is extremely rude. The finance manager Bou-Karim has no interpersonal skills. This organization is shoddy and substandard. They will try Paul Newton is extremely rude. The finance manager Bou-Karim has no interpersonal skills. This organization is shoddy and substandard. They will try to fleece you with their finance terms even though I refused and preferred to use my credit union. Their service department is a complete shambles especially with all Nissan Rogue recalls. More

I have purchased two vehicles from this dealer, one new and one used. They ARE HORRIBLE! George Sutherlin is the owner of this dealership as he is of the one next door too. They have no care for the custom and one used. They ARE HORRIBLE! George Sutherlin is the owner of this dealership as he is of the one next door too. They have no care for the customer, the techs are not certified to work on all of the cars that they sell, and they hire companies to come in to "FIX" thier vehicles that have no certification either. The company was to fix an issue on my truck that I purchased from them, after keeping my truck for three weeks, they did nothing but ruin the interior and exterior. I had paint scratches, broken interior pieces, a ruined headliner, broken lights, and still the original issue was not fixed! Salesmen who saw me come in each and every time (I took my vehicle in multiple times) would just laugh knowing they couldnt fix the problem. They told me they didnt care anymore, and that I could leave. If you want a NISSAN or even a used vehicle go else where, you do not want to waste your time or money with this company. I even filed a complaint with the BBB. More