Premier Nissan Mall of Georgia

Best dealership experience ever Our experience with the sales, finance and service dept have been wonderful! Umer sales rep was very knowledgeable, professional and courteous. My hus Our experience with the sales, finance and service dept have been wonderful! Umer sales rep was very knowledgeable, professional and courteous. My husband and I never felt pressured. Once we decided on our car and features, the negotiations began. The final number agreed upon is the same number we signed on the contract. No hidden fees. The finance dept went over the warranty and maintenance plan thoroughly. The service dept assisted in clearing two minor scratches on our new vehicle as part of our agreement. Overall great experience! More

Honest, efficient, friendly service We found the used car we were looking for online through AutoTrader and contacted Sutherlin through their web site. I received a call from the intern We found the used car we were looking for online through AutoTrader and contacted Sutherlin through their web site. I received a call from the internet manager within 15 minutes and scheduled a test drive later in the day. We were promptly attended to when we arrived by our salesperson Cass Warner. The experience working with Cass was very professional and comfortable. Nobody was pressuring us and constantly trying to "close us". The purchase process was also very efficient and pleasant. From test drive to purchase, we were in and out in less than 2 hours. More

Wonderful Service!!!! I went to have my car serviced and my tires changed on my nissan pathfinder, your service rep was awesome.com. He made my extended time there waiting I went to have my car serviced and my tires changed on my nissan pathfinder, your service rep was awesome.com. He made my extended time there waiting worth the while. He was very kind, and pursued making sure that me and my family was good. I also like that he went above and beyond. I am glad that I made the choice of purchasing a Nissan. I recommend this dealership to everyone! Thanks! More

Shady My salesman was young and new, but very polite. After the test drive, I met with someone in financing. He never even made eye contact with me. He "fis My salesman was young and new, but very polite. After the test drive, I met with someone in financing. He never even made eye contact with me. He "fist-pumped" my husband and addressed him as if he was buying the car, not me. He couldn't fathom that I have my own job and make my own financial decisions. I clearly stated my terms because I was preapproved for a low finance rate by my bank (I have great credit). His inital offer was an insulting $499/month for a $25,000 Rogue. I told him that I could buy a BWM for those terms. He quicky became offended and attempted to guilt/manipulate me into purchasing a car I was unsure of buying. I stood up and told him I was done with this conversation and was leaving. Immediately, he began to negotiate. It was too late! I walked out. Rude and dishonest don't adequately describe this finance guy. Insolent, belligerant and sleazy are more accurate terms. The worst part was that the young salesman is sufferring from the tutelage of these types of corrupt practices. More

Worst dealership I have been to I have bought cars from 4 different dealerships in the past 4 years. This sales rep bunny tran was the worst at misleading you on the information and I have bought cars from 4 different dealerships in the past 4 years. This sales rep bunny tran was the worst at misleading you on the information and when I asked to get my stuff so I can leave he told me no. I was not looking for a brand new car but they said they will get me into one for the same price as a used. At the end they stapled my contract through the missile so if I opened it it would rip the paper. I found out the price was 2 000 more than what the tag price was inside the car. More

Easy going, not the high pressure sales of other dealerships I went to Sutherlin Nissan to satisfy my curiosity about the new 2016 Maximas. They were not rated well for tall people and that is a must fill requir I went to Sutherlin Nissan to satisfy my curiosity about the new 2016 Maximas. They were not rated well for tall people and that is a must fill requirement in our family. Out of curiosity I decided to try out a Murano! I had tried probably 15 other vehicles in 2 days and this is the one vehicle that met the requirement for tall people in the from and back seat. Weiss was great as a salesman. He wasn't pushy like you often get at a dealership. Also spoke with Shelton that night and we returned a couple of days later to see if it could meet the few other requirements we had. By Wed. We were picking up my new Murano and had absolutely no problems with any of the staff! Weiss went over the features of my new vehicle and I left satisfied and with a full tank of gas! Thanks to all for a great car buying experience! More

Visit with 92 nissan My car is older 1992 model and they still treated me like I was a brand-new customer they fixed what needed to be fixed at a fair price and a very tim My car is older 1992 model and they still treated me like I was a brand-new customer they fixed what needed to be fixed at a fair price and a very timely manner Rudy is an awesome service specialist if you can ask for him More

Worst Car Buying Experience Ever! THE WORST EXPERIENCE! Buying a used car for my 18 year old should have been an exciting time! They ruined it! The salesman wouldn't backup his nego THE WORST EXPERIENCE! Buying a used car for my 18 year old should have been an exciting time! They ruined it! The salesman wouldn't backup his negotiations after the sale. As other reviews here said, we were passed off to another salesman. The salesman wasn't even going to repair the fuel sending unit after we drove off the lot and found the vehicle was still on Empty because it was broken, not because it needed gas. Left the vehicle at the service department for a week for service while we were out of town and came back at it was still sitting there unfinished and not ready as promised. We have already spend over $500 after having the vehicle a month on repairs. The repair shop we used for these repairs said Sutherlin didn't even install their repairs correctly and left one part unconnected causing the Check Engine Light to come on. We will NOT go back there for repairs or service! AND as other reviews here also say, the paper work was ALL messed up and took forever! I purchased a vehicle for myself a couple of months earlier from another cardealer and got it in 1/4 the time and everything went smoothly! The dmv kept shaking their heads and couldn't figure out what Sutherlin's paperwork deal was! STAY AWAY! More

Liz is wonderful! I was needing a few parts for my Altima, and they found exactly what I was needing. Very thoughtful and seemed to really care about what I needed. T I was needing a few parts for my Altima, and they found exactly what I was needing. Very thoughtful and seemed to really care about what I needed. Thanks Liz for all the help! More

5 ***** Liz is quite wonderful, very knowledgeable and extremely polite. She goes above and beyond to make your experience the best it can be. Amazing custome Liz is quite wonderful, very knowledgeable and extremely polite. She goes above and beyond to make your experience the best it can be. Amazing customer service! More