Premier Nissan Mall of Georgia

Great Service Wonderful service from Vadim and Mr. Kim at Nissan Mall of GA! I was very hesitant being a "first car buyer," but they made me feel right at home and Wonderful service from Vadim and Mr. Kim at Nissan Mall of GA! I was very hesitant being a "first car buyer," but they made me feel right at home and helped guide me through the process. They really helped me get the price I was asking for and the car of my dreams! No pressure of a sale, gave me options, gave me enough time for a decision, and went the extra mile. Nissan is the best and I would recommend this place to anyone! Go see Vadim and Mr. Kim!! :) More

Excelente !!! Me ayudaron muchisimo en el lease de auto que tenía, se hicieron cargo de los pagos restantes y salí de la tienda muy contenta con carro del año Nissa Me ayudaron muchisimo en el lease de auto que tenía, se hicieron cargo de los pagos restantes y salí de la tienda muy contenta con carro del año Nissan Sentra 2017. Empezando por María Elena quién fue muy atenta, posteriormente Homero quien me dió hasta el minimo detalle del proceso y me consiguió una muy buena rebaja. Es mi tercera adquisición en este dealer, siempre quedo satisfecha y agradecida con la atención y profesionalismo que todos los empleados brindan, haciendome sentir muy a gusto. Y lo mejor de todo es que hablan en Español. More

Outstanding sales experience My purchase of a new Nissan from Sutherlin Nissan was such a pleasant experience. No pressure from the sales team. I got the price that made me truly My purchase of a new Nissan from Sutherlin Nissan was such a pleasant experience. No pressure from the sales team. I got the price that made me truly happy. Buying a new car is normally a harrowing experience, not this time. I would be happy to return to buy another vehicle from Phillip Parker, my salesman. Maria Gutierrez also treated me very well on a recent visit. More

Outstanding We have purchased several vehicles from Sutherlin over the years and couldn't be happier. An occasional issue will arise with any auto purchase/servi We have purchased several vehicles from Sutherlin over the years and couldn't be happier. An occasional issue will arise with any auto purchase/service but when it does Sutherlin management will address it professionally and with your best interest at heart. My Family can attest to their commitment of honoring their customers with integrity and insuring that the management team is Best in Class!!! COULD NOT BE HAPPIER!!! More

Third purchase with them. Another great experience! I went to look at the Nissan Rogue on 10/16/17 and met a great salesperson named Chino. After speaking with him, he quickly headed out to the parking I went to look at the Nissan Rogue on 10/16/17 and met a great salesperson named Chino. After speaking with him, he quickly headed out to the parking lot and pulled up three different models for my wife and I to view. Chino was very patient, and was very concerned with us getting to know, but more importantly, getting to like the car. I told him I needed to do some thinking since the model that I fell in love with was more than I originally set out to spend. He was very understanding and did not try to push the sale that night. After I went home and did some research, I began texting back and forth with Chino the next day, and I spoke with the internet sales manager Maria Gutierez, and began texting with her as well. After we finalized everything, I sent her all of my info, so that when I got to the dealership after work, the process would go smoothly. When I arrived, the vehicle was already prepped and ready to go. I ended up purchasing a Nissan Rogue SV Midnight Edition. I love the car, and as usual, I love the experience of buying a vehicle from Sutherlin Nissan. The staff was professional and made sure that I was well educated on the vehicle features. I have purchased a Murano, a Cube, and a Rogue from Sutherlin Nissan, and each time, the process has gone smoothly. They didn't waste any of my time when it came to pricing. The entire process was quick and they did everything in their power to get me in and out. If you're in the market for a Nissan, I would highly recommend going to Sutherlin Nissan. Aside from the Nissan brand, which I always recommend, their staff mirrors the quality of the brand. More

Excellent New CAr Buying Experience Purchased a new 2017 Nissan Rogue this past Friday, and the overall experience was outstanding, starting with Chino, then Maria Gutierrez, and finally Purchased a new 2017 Nissan Rogue this past Friday, and the overall experience was outstanding, starting with Chino, then Maria Gutierrez, and finally with the GM Andrey. We will definitely be back again, both to service our vehicles, and also for a new upgrade. If you are in the market for a new or used vehicle this dealership is highly recommended. More

Great deal ! They were super aggressive with the pricing and did not waste my time, my sales person Maria had a personality so big the dealership could hardly ! They were super aggressive with the pricing and did not waste my time, my sales person Maria had a personality so big the dealership could hardly contain it, I would definitely do business with them again More

Outstanding experience at this dealership - Maria Gutierrez I don't often take the time to write a shining review, but feel compelled to today after our experience with an outstanding sales professional over th I don't often take the time to write a shining review, but feel compelled to today after our experience with an outstanding sales professional over the weekend. Maria Elena Gutierrez assisted us at Southerlin Nissan, Mall of Georgia last Sunday. The dealership was busy and we were searching for a very low priced, pre-owned car for our daughter, who would be a new driver. We were very upfront with our price point as well as features that were non negotiable. We realized that we were issuing a very tall order. Maria Elena listened to each of our requirements and showed us several cars that fit the parameters that we had given her. We didn't feel as though what was immediately available was the right fit for us, so we sat with Maria Elena and she guided us through a process she would undergo to search other inventory and see if she could further assist us, explaining that it was the end of the month and many cars had been sold over the weekend, and trades had arrived that had not undergone inspection. Great! She promised to reach out in the next couple of days to see if she could meet our needs. Upon leaving the dealership, my husband and I both agreed that Maria Elena was by far the most professional, helpful and proactive sales associate we had ever worked with in our VAST car buying experience. What most impressed us was that on an extremely busy Sunday she took a great deal of time to work with us with what she knew would be a very low priced sale. As promised, the next day we received a call describing several other car options that would be available this week. In the meantime, we had indeed located a car that had peaked our interest and we let her know that we were having the car inspected. Maria Elena suggested several items that we would want to make sure to get checked out - we were extremely thankful for her advise. She even called us the following day (yesterday) to determine if the car checked out on inspection, it did, and we purchased it. I want to emphasize that Maria's follow-up was in no way intrusive. We felt a personal level of interest from her that she wanted our daughter to be put in the safest vehicle at a price we could afford. I must say that the very next time we are in the market for a new or used car - her card will be the one I reach for to contact. Maria Elena has represented your dealership in an above and beyond capacity and we will remember that. More

Bate and switch (fraud ) My wife and I drove 182 miles, one way, to Sutherlin Nissan Mall of Georgia on 9/16/17 to see a car that was advertised online at a reasonable price. My wife and I drove 182 miles, one way, to Sutherlin Nissan Mall of Georgia on 9/16/17 to see a car that was advertised online at a reasonable price. We were greeted by Weiss Naderi, our salesman. He wasn't the one I spoke to on the phone about the car but that was alright. I ask him to let us drive the car and of course, he said he would go get it. He came back with it and we took it for a drive and REALLY liked it. I agreed to try to work a deal. We went inside and began the process. After signing and completing the deal, we walked to our new car with the salesman, he gave us the key We drove off the lot and, of course, we were in heavy traffic like you'll find everywhere in Georgia. I heard a whining noise and thought it was outside noise from someone in the traffic. Once we went far enough to get into less traffic I still heard the noise and realized it was coming from our car's transmission. We had been at the dealership for 3-4 hours already and had 182 miles to go to get home so I continued to drive realizing every mile I drove that I had been screwed. This was a "BATE AND SWITCH" situation. If I had been allowed to drive this particular car upon arrival, I would not have bought it. They knew that and gave me a different car of the same color to test drive.I put a stop payment on my down payment check and called Nissan corporate office in Franklin,Tenn. More