Premier Nissan Mall of Georgia
Buford, GA
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Unnecessary out bust Although the Service Lady was uncontrollable with her feels with no due respect to her long time client, over a joke or an uncertain observation of ch Although the Service Lady was uncontrollable with her feels with no due respect to her long time client, over a joke or an uncertain observation of charges remark made by her die hard fan and a client of Service Ctr since 2013. At least the Lady could've considered long time relationship in response her remark and with respect to her customer who meant no harm to her, even though the customer was whispering the joke to her left ear. I'm sure the Lady must be having a hard day , hope she feels better with the stresses that comes with the job. I even apologized to her when I don't have to but she never return apologies for her poor customer service uncontrollable attitude of feeling superior. My Rate this time around for the service center is based on my recent experience and encounter with the service Lady, name names mentioned here.Sorry, I'm just been honest here as I always rating this center truthfully. Check my all ratings. Thanks More
Service advisor was attentive provided updates timely. This is sufficient feedback. Can't believe you require more almost didn't submit this but the service advisor was attentive provided updates timely. This is sufficient feedback. Can't believe you require more almost didn't submit this but the service advisor did a great job More
Great service Very Personable service tech, Sherry Hosch. Very Knowledgeable, very fast service and quite thorough . Very Good facilities. Easy to use online schedu Very Personable service tech, Sherry Hosch. Very Knowledgeable, very fast service and quite thorough . Very Good facilities. Easy to use online scheduling to get a car appointment. More
Excellent customer service As always i had a great experience with the work done on my car. The only issue i had was the price quote. The girl working told me a price but didn' As always i had a great experience with the work done on my car. The only issue i had was the price quote. The girl working told me a price but didn't tell me I had to pay for labor also. More
Good Service, But Very Expensive The customer service was great, but the price was extremely high. The labor cost was too high. Even with a 10% discount I still ended up paying over The customer service was great, but the price was extremely high. The labor cost was too high. Even with a 10% discount I still ended up paying over $1500.00 More
Great Service From the time we drove in we were treated with very friendly service. We were kept informed as to expense and additional services needed. Shuttle serv From the time we drove in we were treated with very friendly service. We were kept informed as to expense and additional services needed. Shuttle service was very prompt. The only service we requested that we did not receive was the complimentary car wash. Really not a Hugh deal, it’s just always nice to get in a nice clean car. More
Qick and clean oil change and tire rotation. I am very happy with the service I received. I had an oil change and tire rotation and left with a clean car. I love the fact that they cleaned my c I am very happy with the service I received. I had an oil change and tire rotation and left with a clean car. I love the fact that they cleaned my car for me. I was at the dealership at 7am and out at 8:30. Nice and quick. The only thing I wish they had was coffee. More
Good service Have been dealing with Southerlin dealership for several years and have had good service. Sherry Hosch has always been my contact which the main rea Have been dealing with Southerlin dealership for several years and have had good service. Sherry Hosch has always been my contact which the main reason for having purchased my new 2017 Morano (Platinum) last July, 2017. More
Very good service from the moment I enter the building . I always received excellent service. Everyone is very helpful. I feel very confident in the service I received. I will alway recommend this deale I always received excellent service. Everyone is very helpful. I feel very confident in the service I received. I will alway recommend this dealership for service. More
efficient, professional, friendly Stewart and Willie were very friendly and courteous. The work was done in a timely manner and the vehicle was even washed. Have not had any problems w Stewart and Willie were very friendly and courteous. The work was done in a timely manner and the vehicle was even washed. Have not had any problems with the vehicle since repaired. The only problem was the cost of the oil, oil filter, and tire rotation at $61.00. I will not be going back for oil changes, but any major repairs I will bring it back More