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Premier Nissan Mall of Georgia

Buford, GA

4.5
3,831 Reviews

3520 GA-20

Buford, GA

30519

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Showing 3,831 reviews

December 25, 2022

The service writers were good. Work was done on Thursday - discovered noise in engine compartment upon returning. Need to return for repair. Noise did NOT exist before work bein More

by GREGORYZAWOJSKI
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mansoor Aziz
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Gregory, thank you for taking the time to leave us feedback on your recent visit to our service department. I am sorry to hear you had to bring your vehicle back in for a new noise. Were they able to resolve that issue for you? If you have any further questions or concerns for me please give me a call. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga

December 25, 2022

The service is good but nothing is fast I am glad they have nice work stations so I can work while I wait. More

by MHIGHTOWER8689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

December 25, 2022

I had an appointment which they got me in on time , in an out in a surprisingly short amount of time. Much appreciated More

by DVINING83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

December 25, 2022

They are very accommodating with my needs when servicing my vehicle. I appreciate them reaching out to remind me to bring in my vehicle. More

by SONJARBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Sonja, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

December 24, 2022

Kristen did a great job getting my car back in a timely manner. She is a great service advisor. More

by CMAMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Burnett in the service dept.
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and I will be sure to pass your kind words along to Kristin. Take care! Emily Sutherlin Nissan Mall of Ga

December 24, 2022

Samantha was absolutely amazing. I loved working with her and am looking forward to my next visit! More

by TERRY_BROWNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha.......FIVE STARS, Phillip Parker, Weis Naderi, Seung Kim, Andrey Nikolaev, Diego Atehortua, Cass Warner
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Terry, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and I will be sure to pass your kind words along to Sam. Take care! Emily Sutherlin Nissan Mall of Ga

December 24, 2022

Cass was awesome I would definitely recommend to all my friends and family Five stars all the way !! More

by JEFF.CHRISTIAN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Atehortua, Cass Warner
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Jeff, thank you for taking the time to leave us feedback on your recent visit to our sales department! We appreciate you choosing Sutherlin Nissan Mall of Ga and I will be sure to pass your kind words along to Cass. Take care and please let us know if there is anything else we can do to further assist you! Emily Sutherlin Nissan Mall of Ga

December 24, 2022

Excellent service from Samantha Brickhouse. Constant updates on how my service was going while waiting at the mall. Arranged promo pickup when my vehicle was ready, explained in detail what nee More

by EFAYS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Brickhouse
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you continued business and I will be sure to pass your kind words along to Sam. Take care! Emily Sutherlin Nissan Mall of Ga

December 23, 2022

I am sorry for my delayed response, for I have been terribly busy during Peak season. I want to thank Mr. Ian for listening to me in his office, for giving me the benefit of the doubt plus a cost-free More

by MARK.VILLALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Dec 27, 2022 -

Premier Nissan Mall of Georgia responded

Mark, thank you for taking the time to leave us feedback on your recent visit to our service department! We are so happy to hear that Ian and Robert were able to assist you during your visit. We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

December 22, 2022

Nissan in Cummings much better than this one. I have taken one sentra in each one. In Cummings they sent the plate to my home, in Buford I have to go and do it myself which is not convenient. In More

by BROOK7MENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Parker, Weis Naderi, Seung Kim
Dec 24, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our dealership. Please let us know if there is anything else we can do to further assist you. Take care. Emily Sutherlin Nissan Mall of Ga

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