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Premier Nissan Mall of Georgia

Buford, GA

4.5
3,831 Reviews

3520 GA-20

Buford, GA

30519

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Showing 3,831 reviews

January 30, 2023

Much better than duluth nissian. Thry listen and helped me. So far its been much better More

by Apfaria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 02, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

I haven't owned a Nissan in over a year and haven't been to this dealership in over 2 years. Yet I still get harassed via texts and emails by them regularly. Including asking me to take surveys for work I h More

by DMITRY.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole dealership
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for this feedback. If you could please email your info so I can take you off the email list. I apologize for this inconvenience and I will try and get this taken care of for you. Please email me at sutherlinnissanolm@sutherlinautomotive.com. Take care. Emily Sutherlin Nissan Mall of Ga

January 29, 2023

The staff is very helpful & friendly! They answered all my questions & fixed my car quickly. More

by HEATHERT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Heather, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Great service, had a wiring issue after some Trial and error Robert got it fixed and reprogrammed for us. Had some issues afterwards Ian Mack the service manager was willing to makes things right. Will us More

by SoCo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert sigma
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We are happy to hear that Robert and Ian were able to help in resolving the wiring issues you were having. We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Everything was good and my service rep Grace Ellington was awesome and the best on what she does. Very knowledgeable in what she does. More

by CHAPO077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Nissan Sutherland has an awesome service team! ! Ernaud has assisted me one very visitI and I’m always satisfied! More

by annettmurph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernaud , Grace Ellington
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Great service, delfino helps a lot,great guy,but after a moth in a shop y just got my truck back but still loosin power and little vibrations More

by alonssomex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan and please let us know if there is anything else we can do to assist you. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Extremely fast service. Went in for oil change and was out in o I t More

by SANAA_2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 29, 2023

Auto work was good, but feel customer service is somewhat poor. Was told wait would be 1-1/2 hours then got text saying it would be 5 hours. Questioned this and was told “Oh, that doesn’t mean anything - i More

by SAWECK7011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. I apologize that you were not satisfied with the customer service on your visit. I will be sure to relay this information to our management team to prevent this from happening in the future. We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 28, 2023

What I expected, nothing different from any other dealership. Too much back and forth crap and xx about what a great deal it is and how little money they are making. More

by Calfeejim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seung Kim, Cass Warner
Feb 01, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our sales department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we are here if you need any further assistance. Take care! Emily Sutherlin Nissan Mall of Ga

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