Premier Nissan Mall of Georgia

Bought a Pathfinder from them this past week. Christian (Sales), AJ (Sales Manager) and Andrey(Financing) were all great to work with. It was a smooth process. The vehicle which we wanted came in Christian (Sales), AJ (Sales Manager) and Andrey(Financing) were all great to work with. It was a smooth process. The vehicle which we wanted came in only after 2-3 weeks, they gave a new loaner till we took delivery and also was willing to offer me the new loan rates which had since changed on the day we took delivery. As with any dealer just make sure to do your research on any extra fees being charged. I pointed out a few which I did not want to be added and they removed those additional charges. I also would be wary of the Internet sales department as they are very slow or never respond to emails once the deal is made. Just directly work with the sales and finance as they are more responsive and proper communication is key. More

Everyone was very nice and friendly. I will definitely be back in the future for my car I will definitely be back in the future for my car More

Very accommodating. Previous car was totaled by a deer, so I needed a new vehicle quickly. Sales lady tried very hard to find a vehicle that worked for me. With the help Previous car was totaled by a deer, so I needed a new vehicle quickly. Sales lady tried very hard to find a vehicle that worked for me. With the help of AJ, it all worked out perfectly. More

Suggested Maintenance to my vehicle I didn’t know I needed. Kept my vehicle running strong. needed. Kept my vehicle running strong. More

Cass Warner was amazing and made the process of buying my car easy and seamless. Start to finish I was treated with respect and was given a price that I felt comfortable with. They did their best to get me a car easy and seamless. Start to finish I was treated with respect and was given a price that I felt comfortable with. They did their best to get me a great rate with my excellent credit. I have to say that the reviews I read made me nervous about going there. I talked to Cass about this and he said they made a lot of changes with their management and things are much better. I have to agree. All in all an excellent experience. More

Everything is well communicated to the customer. Everyone is very friendly. I have no complaints! Everyone is very friendly. I have no complaints! More

The $160 diagnostic was a total bogus. You’ve told me it’s the windshield sealer that causes water to gather under the drivers seat and I need to replace it for $1,200. I asked the tech if You’ve told me it’s the windshield sealer that causes water to gather under the drivers seat and I need to replace it for $1,200. I asked the tech if that’s for sure the problem and was told that if that’s not it, further testing must be done. I took my car to a shop. That was not the problem, at all. I have documentation to prove it and I will need the $160 back. You are reaping people off. I will go online and give you the review to reflect all of the above. I do know dealers are more expensive for they provide genuine parts; but I also expect proper work to be done, also. I did not need any windshield replacement and as a matter of fact no parts changing to fix my car problem. So very disappointed! More

The greatest is the superb service. I drive 2 hours from Ellijay Georgia for my cR service. I signed up on line for my 30k service Grace mentioned that there was no appt and they I drive 2 hours from Ellijay Georgia for my cR service. I signed up on line for my 30k service Grace mentioned that there was no appt and they were fully booked She quickl did some adjustments and my car was serviced. All 5 tires were in bad shape and replaced. I am so grateful to Grace for helping me. Your company is fortunate to have her as a service rep. I will always shop at Sutherlin. More

Appointment for 4 new tires and an oil change. The oil and filter was fine. But did not have any tires in stock. I ended up buying tires at a Firestone Dealership. No problem. I bought the car and The oil and filter was fine. But did not have any tires in stock. I ended up buying tires at a Firestone Dealership. No problem. I bought the car and always had it serviced from your dealership. More

Service was done efficiently. I will be using their services again in the future for sure. I will be using their services again in the future for sure. More