Premier Nissan Mall of Georgia

Not helpful. Stood around 5 minutes with 4 guys sitting there before acknowledged. Paperwork was incorrect at checkout. What could have been a 2 minute thing turned to nearly 20 minute wait there before acknowledged. Paperwork was incorrect at checkout. What could have been a 2 minute thing turned to nearly 20 minute wait More

We took both of cars to get serviced and they got us in and out in a short time Great job well done with focus on being safe in this pandemic times! and out in a short time Great job well done with focus on being safe in this pandemic times! More

I must first say I miss Sherry. My Nissan is older and she made sure to inform me if something was amiss. I had an 8:15 a.m. oil change appointment and Luis took care of checking me in. My car was not com she made sure to inform me if something was amiss. I had an 8:15 a.m. oil change appointment and Luis took care of checking me in. My car was not completed until 9: 45. When I got in my car my check engine light was still on. I had to go back inside to ask about it, then had to wait another 45 min for a diagnosis. I ended up taking my car to my local mechanic to get my car fixed because it was half the price to fix the thermostat. My vehicle has never been serviced outside of this center but I will probably be changing that from not on. More

We already knew the car we wanted and had seen the internet sales price and it was the 3rd car my family's purchased here and while the salespeople and management were different than last year the fin internet sales price and it was the 3rd car my family's purchased here and while the salespeople and management were different than last year the finance person, Curt Pierce, was the same from last year. He knew what was important to us and made it happen. When we came back the next day with more questions, he answered all of them and then some. We had asked our salesperson if the windows were tinted (as we didn't pay attention at first) and he told us they already were when they weren't. When we brought it up to Curt, he took care of that too. When we are in the market again we will look for Curt. More

I was provided with a very prompt check-in upon arrival. Complete service of the car including induction cleaning in less that an hour. Great Service. Complete service of the car including induction cleaning in less that an hour. Great Service. More

Sutherlin Nissan Mall of Georgia is where we trust our 2018 Murano for service. It is always easy to make an appointment that suites our time schedule. When the work is done it is always done right the 2018 Murano for service. It is always easy to make an appointment that suites our time schedule. When the work is done it is always done right the first time, delivered back on time and we are provided a fair assessment of what was done and what is recommended for a future service and why. More

Cass did a great job! Had two vans delivered, they showed up as promised. Will check with him again when I get ready for more. Thanks up as promised. Will check with him again when I get ready for more. Thanks More

I love this service department. They always get me in quick and are very trustworthy. My car has never been serviced anywhere else. Great staff! quick and are very trustworthy. My car has never been serviced anywhere else. Great staff! More

Good service personnel and service. Timely , helpful communication. Had a/c compressor and wiper fluid motor replaced. Work was great. Pricey but great turn around times. Timely , helpful communication. Had a/c compressor and wiper fluid motor replaced. Work was great. Pricey but great turn around times. More

Absolutely terrible. Bought a new car 2 months ago and keep having to call the dealership to get information on what I paid for. Still haven't received anything for the tag so I called the county office o keep having to call the dealership to get information on what I paid for. Still haven't received anything for the tag so I called the county office only to find out the dealership didn't pay for yet I was charged for it. Not to mention all the F*** bombs that the staff kept using for everything. Terrible customer service. Terrible management. Terrible experience. I will never set foot on this lot in my life again. More