Premier Nissan Mall of Georgia

Customer service much better than last time I was there. Am just hoping diagnosis of bad battery is all that was wrong. Battery was only 1 year old. Am just hoping diagnosis of bad battery is all that was wrong. Battery was only 1 year old. More

The workers were very nice and did an excellent job of the service. I was very satisfied. the service. I was very satisfied. More

Outstanding. High class staff at all levels. Brandon runs best service in town Grace is always so pleasant High class staff at all levels. Brandon runs best service in town Grace is always so pleasant More

Great customer service! Cass and Mr. Kim are proficient and professional. They are GREAT to work with. Cass and Mr. Kim are proficient and professional. They are GREAT to work with. More

All the associates are nice and very helpful. They go through the maintenance plan for the vehicle to make sure I understand what is going to be done. They go through the maintenance plan for the vehicle to make sure I understand what is going to be done. More

The dealership was great and my service advisor Kristin was very professional and knowledgeable regarding the service needed. was very professional and knowledgeable regarding the service needed. More

Great service,nice showroom and excellent staff i will definitely be a returning customer in the future definitely be a returning customer in the future More

Our Agent Jinetta was experienced, knowledgeable, recognized I had done my research, and made a quick and easy deal. recognized I had done my research, and made a quick and easy deal. More

I am always pleased with the service I recieve at Sutherlin Nissan! I get in and out in a good timely manner and can have a nice cup of coffee while I wait! Snacks too! Sutherlin Nissan! I get in and out in a good timely manner and can have a nice cup of coffee while I wait! Snacks too! More

Very Disappointed! A happy buying experience on 02/01/23 ruined. Was not informed that the Certified Preowned 2022 Nissan Frontier SV had only one key FOB until we were A happy buying experience on 02/01/23 ruined. Was not informed that the Certified Preowned 2022 Nissan Frontier SV had only one key FOB until we were leaving the Sutherlin Dealership. Was told by the sales rep. that they only had one key Fob and he would check with the previous owner and mail the additional FOB to us. Then, we arrive home and I check on my I-Pad and what shows up. The internet price had been lowered to $29,995.00 on this day. We had made a honest offer for $30,000.00 and it was rejected. A counter offer was made by the dealership and we thought they were trying to be fair and we accepted. Didn’t make us feel that great about the deal we had made, but I guess we’ll have to live with the fact that we paid, including tax, approximately $1370.00 more for the vehicle that we should have. Guess we’ll have to live with that mistake. The kick in the gut is the fact that I have made numerous attempts to obtain the other key FOB by e-mail and phone conversation with Julian Remirez and other administrators at Sutherlin without any response. Now it looks like we will be faced with an additional $300.00 to purchase a key FOB that should have been with a Certified Preowned vehicle from what we thought was a reputable Nissan Dealership at the time of purchase. If we had known from the beginning that this was the case we would have never agreed on the final purchase price of the vehicle. Larry G. Allen Watkinsville, Ga. More