Premier Kia Of Branford - Service Center
Branford, CT
103 Reviews of Premier Kia Of Branford - Service Center
These gentlemen were so kind when I came in having accidentally been rented a fully electric vehicle through a different rental service in NY. I was halfway through my trip and realized the car was fu accidentally been rented a fully electric vehicle through a different rental service in NY. I was halfway through my trip and realized the car was fully electric and I wasn't able to get gas. I've never operated an ev before, and Tyler and his colleagues helped me charge the car and even got on the phone with the rental company to secure another vehicle for the rest of the trip. They were a true life raft in a difficult situation. Helping someone with such grace, even when they are not a customer is a real class act. More
First service for my Kia. Kaitlin was very professional. Appointment for oil change at 7:30, out the door at 8:05. Highly recommend Premier Kia! Appointment for oil change at 7:30, out the door at 8:05. Highly recommend Premier Kia! More
Anthony was extremely professional and helped me decide on what service I really needed for my Kia at this time. The waiting area is spotless. My car was ready early and Anthony reviewed everything in de on what service I really needed for my Kia at this time. The waiting area is spotless. My car was ready early and Anthony reviewed everything in detail with me on the invoice. Premier Kia is A+++ More
I've never interacted with a better dealership. My wife and I bought our cars 2 years ago and the team was courteous and professional throughout the sales and financing process. What sets Premier apart and I bought our cars 2 years ago and the team was courteous and professional throughout the sales and financing process. What sets Premier apart however, is the attention they give you after the sale. I've had several follow up contacts to see how we like our vehicles (love them) and even to nudge me for recommended service should to keep them running their best. The service department is clean, professional and efficient. More
I give 5 stars to this dealership and I recommend it to many people. The service in every area is great. Staff are welcoming, attentive, caring and knowledgeable. Weather buying a car or getting servi many people. The service in every area is great. Staff are welcoming, attentive, caring and knowledgeable. Weather buying a car or getting service repairs, it is carried out with attention to your needs and and questions and with a thorough understanding of the cars. This dealership is exceptionally clean, attractive and well organized. I have a 2020 Kia Soul and just love it. More
I recently used Premier Kia’s online parts service to purchase a new power window motor. I ordered the motor based on what all Kia sites said was the correct part number. Well when the motor arrived it w purchase a new power window motor. I ordered the motor based on what all Kia sites said was the correct part number. Well when the motor arrived it wasn’t the same as the one in my vehicle and the original had a completely different part number. I reached out to Greg McLaughlin and we determined Kia had changed the part number. Greg quickly issued and emailed me a return label. I sent the part back and Greg immediately shipped the correct part. I installed the new motor and couldn’t be happier. I really appreciate Greg for going the extra mile for me and for solving my issue quickly. I will certainly be purchasing any future parts from Premier Kia. Great customer service along with fair prices are a hard combo to find, but you will find them at Premier Kia. More
Courtesy and professionalism are what I have come to expect from Premier Kia. Whether I am there for a routine service or something more complicated, I know that the work will be done carefully and comp expect from Premier Kia. Whether I am there for a routine service or something more complicated, I know that the work will be done carefully and completely, for a fair price. The location is very convenient (just off of I-95, Exit 54) and the waiting area is super comfortable. More
Premier Kia service team members are always friendly, punctual, show personal interest, are informative. answering questions. The waiting area is pleasant with the possibility to look into the working ar punctual, show personal interest, are informative. answering questions. The waiting area is pleasant with the possibility to look into the working area through a window. More
I would highly recommend Kia dealership. I had my car serviced Tuesday. They picked up my car, serviced it and returned it to my home. Very convenient! Everyone at Kia are very knowledgeable and pleasant serviced Tuesday. They picked up my car, serviced it and returned it to my home. Very convenient! Everyone at Kia are very knowledgeable and pleasant. Love my Kia Forte! More