Premier Kia Of Branford
Branford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had a great time with Premier Kia. I had been to a few other dealerships and was just going to stop by at Premier so that I could see a color that another place did not have. I called up and talked to Rit other dealerships and was just going to stop by at Premier so that I could see a color that another place did not have. I called up and talked to Rita who was instrumental in getting me to come in to look around. With her warm welcome over the phone I came in and met with Tyler who was more than helpful in everything that we needed. By the end of the visit I was perfectly happy with my experience and decided to purchase a vehicle with them. They made the car buying experience seamless and a great time. Thanks Rita and Tyler. More
Nate helped us out a great deal, showed us all the goods and bass and what would work best for us.. Thanks to Nate and his team! and bass and what would work best for us.. Thanks to Nate and his team! More
This was our very first online order with KiaPartsWebsite.com and as any online order we we're very nervous. Dealing with Derek Mcmorran was just amazing. He was minutes responding to every o KiaPartsWebsite.com and as any online order we we're very nervous. Dealing with Derek Mcmorran was just amazing. He was minutes responding to every one of our concerns by e-mail or phone. We are so excited, we received our Reservoir bottle this morning just as promised. This exact bottle was costing us triple the cost at our local Kia dealership here in Canada. We think we got an awesome deal with KiaPartsWebsite.com. We will definitely be doing business with them again. Thank you so much for your service. More
This dealership helped me tremendously! I can in to buy my first car and they made my experience a memorable one. Nathan, Liam, Tom and the rest of the Premier Kia crew were warm and welcoming. They explai my first car and they made my experience a memorable one. Nathan, Liam, Tom and the rest of the Premier Kia crew were warm and welcoming. They explained everything in great detail. I came in with one car in mind which was not in stock. Nathan and Tom would not stop until the care of my dreams was found. This made me feel like they truly cared about my wants and needs. Being a young recent college graduate, I had limited funds and no chance of getting a secondary buyer. Liam worked hard talking to banks in order to get me my car loan. I appreciate all the team members hard work. I love my new car! More
I was lied to and taken advantage of by these two individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First, Niel told me he would run a “soft check” on my credit so that it does not affect my score. He also told me if I add the Gap insurance he could get me a better APR. I found out later that both were lies. I waited 3 hours before being called into Niel’s office to sign the paperwork. Niel had me sign for an optional window etching fee which he did not explain nor offer me. I was tired, hunger and felt I was in good hands at the time so I just initialed where I was told. The following day after reviewing the paperwork carefully, I called to have the gap insurance and window etching fee removed. I went back to the dealer to complete the necessary paperwork. Niel was very defensive and used the “F” word multiple times. As for the etching fee, he stated he did not think $175 was a big deal and that’s why he did not explain it to me. A few days later, I met with Tom to get my plates. He apologized and stated he understood why Niel behaved the way he did because he is new. Both Niel and Tom were supposed to get back to me about reimbursing me for the etching fee and to this day neither one has contacted me. I called the bank and they have not received any word or paperwork to remove the etching fee. Not to mention, Niel told me he would cancel out my previous auto loan for the car I traded in and that I had to do nothing because he would take care of it all. When I asked him if I should call the bank to make sure they don’t debit my account he insisted and assured me he would handle it all. That was a lie too. I was charged by my previous auto loan for the car I traded in because they did not do their job. When I called the bank they informed me that the dealer did not do their end by sending them the payoff information. The owner has been aware of this ongoing issue and has not contacted me either to see if the issue has been resolved. If you are a woman do not go to this dealer alone. In fact, I would not recommend them at all. More
everything from day one was great before i even talked to a salesperson i would walk around the lot checking out diferent models then i would compare the kias to other cars i was looking into one of t to a salesperson i would walk around the lot checking out diferent models then i would compare the kias to other cars i was looking into one of the other makes was the chevys cruz i eventualy wassold on the kia forte i did also liked the 20 year year powertrain warrenty which premier of branford ct had. i dont yhink any other dealer around had that great a deal i eventualy started talking to a salesman ryan tartisel that i was almost decided on a forte after a few days later i came and told him i was going to get one we worked out a great deal and 3 days later icame in and drove off very happy More
I had an overall great experience here. They never put any pressure on me and were always willing to help with any concerns I had. It's a very friendly and comfortable atmosphere. Not the dreaded car buyi any pressure on me and were always willing to help with any concerns I had. It's a very friendly and comfortable atmosphere. Not the dreaded car buying experience you'd expect. I would definitely come back again. Thank you Robert, Tom, Terry, and Liam! More
Our experience with Premier Kia was great. Nathan was great with the sale/car training and calling with questions/updates. Liam was great with the finance piece. Will recommend to friends and family. My great with the sale/car training and calling with questions/updates. Liam was great with the finance piece. Will recommend to friends and family. My wife loves the car (maybe I'll get to drive it at some point!)! Thanks. More