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Premier Kia Of Branford
Branford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have never dealt with a more friendly salesperson who was totally organized and knew the product inside and out. I have told so many people about this dealership. President, service manager as well as was totally organized and knew the product inside and out. I have told so many people about this dealership. President, service manager as well as this branch manager were all excellent. More
1st off the car I inquired about and eventually bought was exactly how it was described in their add and way below NADA and KBB book values. Everyone there was very professional and made me feel like the was exactly how it was described in their add and way below NADA and KBB book values. Everyone there was very professional and made me feel like they cared about the things I was telling them. I have a little knowledge of the car industry and can honestly say that they have no pressure buying. These guys give car sales a good name. I highly recommend this dealership to anyone and will be the first place I go when time comes for another car. More
I went to Kia to purchase a new Kia Soul. I had driven a plus autotmatic 2 years prior & recall the pricing & feel of the car was inline with my needs and expectations. I am only interested in purchasing plus autotmatic 2 years prior & recall the pricing & feel of the car was inline with my needs and expectations. I am only interested in purchasing a manual transmission model in the base series, not plus. I drove a used base 5 speed and was not happy with the feel of the vehicle. I then drove a used automatic, plus model. I was much more happy with this model. Then we we discussed ordering my new manual plus vehicle I did not get any specifics from the dealer. I was offered a 'ballpark' $18,000 quote & so that felt very unofficial and I decided to go to another dealership to see what else was available to me in the $18,000 range. I ended up buying a Honda Civic at a different dealership. More
I had a great time with Premier Kia. I had been to a few other dealerships and was just going to stop by at Premier so that I could see a color that another place did not have. I called up and talked to Rit other dealerships and was just going to stop by at Premier so that I could see a color that another place did not have. I called up and talked to Rita who was instrumental in getting me to come in to look around. With her warm welcome over the phone I came in and met with Tyler who was more than helpful in everything that we needed. By the end of the visit I was perfectly happy with my experience and decided to purchase a vehicle with them. They made the car buying experience seamless and a great time. Thanks Rita and Tyler. More
Nate helped us out a great deal, showed us all the goods and bass and what would work best for us.. Thanks to Nate and his team! and bass and what would work best for us.. Thanks to Nate and his team! More
This was our very first online order with KiaPartsWebsite.com and as any online order we we're very nervous. Dealing with Derek Mcmorran was just amazing. He was minutes responding to every o KiaPartsWebsite.com and as any online order we we're very nervous. Dealing with Derek Mcmorran was just amazing. He was minutes responding to every one of our concerns by e-mail or phone. We are so excited, we received our Reservoir bottle this morning just as promised. This exact bottle was costing us triple the cost at our local Kia dealership here in Canada. We think we got an awesome deal with KiaPartsWebsite.com. We will definitely be doing business with them again. Thank you so much for your service. More
This dealership helped me tremendously! I can in to buy my first car and they made my experience a memorable one. Nathan, Liam, Tom and the rest of the Premier Kia crew were warm and welcoming. They explai my first car and they made my experience a memorable one. Nathan, Liam, Tom and the rest of the Premier Kia crew were warm and welcoming. They explained everything in great detail. I came in with one car in mind which was not in stock. Nathan and Tom would not stop until the care of my dreams was found. This made me feel like they truly cared about my wants and needs. Being a young recent college graduate, I had limited funds and no chance of getting a secondary buyer. Liam worked hard talking to banks in order to get me my car loan. I appreciate all the team members hard work. I love my new car! More
I was lied to and taken advantage of by these two individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First, Niel told me he would run a “soft check” on my credit so that it does not affect my score. He also told me if I add the Gap insurance he could get me a better APR. I found out later that both were lies. I waited 3 hours before being called into Niel’s office to sign the paperwork. Niel had me sign for an optional window etching fee which he did not explain nor offer me. I was tired, hunger and felt I was in good hands at the time so I just initialed where I was told. The following day after reviewing the paperwork carefully, I called to have the gap insurance and window etching fee removed. I went back to the dealer to complete the necessary paperwork. Niel was very defensive and used the “F” word multiple times. As for the etching fee, he stated he did not think $175 was a big deal and that’s why he did not explain it to me. A few days later, I met with Tom to get my plates. He apologized and stated he understood why Niel behaved the way he did because he is new. Both Niel and Tom were supposed to get back to me about reimbursing me for the etching fee and to this day neither one has contacted me. I called the bank and they have not received any word or paperwork to remove the etching fee. Not to mention, Niel told me he would cancel out my previous auto loan for the car I traded in and that I had to do nothing because he would take care of it all. When I asked him if I should call the bank to make sure they don’t debit my account he insisted and assured me he would handle it all. That was a lie too. I was charged by my previous auto loan for the car I traded in because they did not do their job. When I called the bank they informed me that the dealer did not do their end by sending them the payoff information. The owner has been aware of this ongoing issue and has not contacted me either to see if the issue has been resolved. If you are a woman do not go to this dealer alone. In fact, I would not recommend them at all. More