Premier Kia Of Branford

Excellent customer service , came in got evreything I wanted and more. All sales reps were very nice. Would recommend this dealership to every one I know. wanted and more. All sales reps were very nice. Would recommend this dealership to every one I know. More

The Kia place was amazing. Everything was just absolutely perfect!!!! I highly recommend for everyone to go here. It's the best place and best service and very helpful in every way. perfect!!!! I highly recommend for everyone to go here. It's the best place and best service and very helpful in every way. More

This dealership was both professional and compassionate. It is not like other dealerships. The staff is just wonderful. They make you comfortable and relaxed. Purchasing a vehicle can be very stressful. I d It is not like other dealerships. The staff is just wonderful. They make you comfortable and relaxed. Purchasing a vehicle can be very stressful. I did not feel pressured like other dealerships. I'm 57 years old and have dealt with many car salespeople. Premier Kia is absolutely AWSOME. More

I highly suggest you shop at Premier Kia first, it was a very simple process, with absolutely no pressure, I have purchased over 12 cars in the past 30 years, and have heard and seen it all . But Premier Ki very simple process, with absolutely no pressure, I have purchased over 12 cars in the past 30 years, and have heard and seen it all . But Premier Kia restored my faith that honest salespeople still exist. Nathan followed thru on the few minor details I requested, the first time. I didn't have to play phone tag , there was never any miscommunication .Which is shocking these days. I had a flawless experience.. The staff here were straight forward, very accommodating, and detail oriented. What Nathan promised, he delivered .They even sent a nice guy to pick me up almost an hour away. A FANTASTIC Experience all around. Thank you Thank You More

The sales people at Premier Kia were very pleasant to work with, very efficient and professional. Thank you! We are very happy with our new Kia Rio Hatchback. work with, very efficient and professional. Thank you! We are very happy with our new Kia Rio Hatchback. More

My original reasoning for being at Premier Kia was to get an oil change and tire rotation for my 2011 Kia Optima. While waiting for my car I wandered into the show room just to see what was on display. I b an oil change and tire rotation for my 2011 Kia Optima. While waiting for my car I wandered into the show room just to see what was on display. I began talking with Cynthia Carasone just about the Kia cars in general. She asked me how I liked the new Kia Forte, and although I am not too fond of the new design I explained how I still liked the 2013 model of the Forte. I threw the idea out there of locating a fully loaded 2013 Kia Forte SX and I asked her if it was still possible. Two minutes later Cynthia and Tom Backes, the General Sales Manager, had located three Fortes with the options I wanted and two of them were in the colors I had requested. Cynthia and Tom gave me an idea of what I would receive in trade value for my 2011 Optima, told me about what incentives were available and I left with an idea of what my monthly payment would be with the 2013 Forte SX. I came back the next day and sat with Cynthia and in a painless and pressure free 45 minutes we came to a deal. I got a very fair trade value for my Optima, received the incentives I was eligible for, and I got the exact car I requested when I walked in to the showroom and began talking with Cynthia. Cynthia was very educated on the Forte and was very personable and extremely easy to talk and negotiate with. Tom Backes was equally fair and easy to negotiate with. Tom and Cynthia made the process quick, easy and very stress free. We came to an agreement on a Sunday and the car was ready for me by Thursday (it took a few days because they had to get the car from another dealership out of state). Even though the car was available on Thursday, I picked it up on Saturday because of my schedule. They had no problems waiting a couple of extra days for me. On delivery day Cynthia showed me the ins and outs of the car. I have never had a car with an in-dash navigation before, or so much available technology and Cynthia was able to explain everything to me with ease. After Cynthia showed me the car I met with the Ownership Counselor, Liam McClellan to go over the financing and sign all the required paperwork. My experience with Liam was refreshing as well. Turns out, Liam was able to get me a better interest rate and lower monthly payment than I had initially agreed on which was quite the pleasant surprise. Liam explained everything thoroughly and made sure I understood what I was signing before I signed it. Another quick and painless step in my car buying process at Premier. Overall, I could not be happier with my experience at Premier Kia. Every single step was painless, pressure free and I never felt like I was being deceived. I would buy a car from Cynthia again without hesitation, even if I lived in another state. I highly recommend this dealership to everyone looking for a new Kia or even a used car. More

Was impressed with all staff and knowledge of their vehicles and also the finance manager Liam (I believe his name is spelled that way) who was extremely up front, knowledgeable and patient to answer A vehicles and also the finance manager Liam (I believe his name is spelled that way) who was extremely up front, knowledgeable and patient to answer ANY questions my husband and I had. More

My girlfriend and I recently visited Kia of Branford in search of a Kia Sorento. We had previously been to a few other Kia dealers in the area, and we're not at all impressed with the service we received. search of a Kia Sorento. We had previously been to a few other Kia dealers in the area, and we're not at all impressed with the service we received. In fact one dealer made us make an appointment for a test drive, and then was unavailable to see us when we arrived at the dealership! After waiting for 20 minutes, we left. I have to say, our experience at Kia of Branford was completely the opposite. Upon entering the dealership, we were warmly greeted by the receptionist and taken to meet with Tyler Walker. From that moment on, I knew we were in good hands. Tyler proceeded to take us for the test drive we wanted in a 2013 Kia Sorento and patiently explained many of the features and options in that current model and the differences with other models, such as the Sportage, which we were also considering. After a great test drive, we sat down with Tyler and told him we'd love to lease the vehicle and what our price range was. After one short visit with his financial guy, he came back with the number we wanted no hassles, no haggling, and no negotiating! We left a deposit on the vehicle and set a date to return to the dealership and complete the purchase. Once back to complete the purchase and pick up our new vehicle, we worked with Liam on the lease agreement and Tom, the general manager actually came over to us to make sure we were happy and satisfied with our new purchase and with the service we received. Very classy move. I have purchased many new and used vehicles over the past 25 years, and this was by far the best experience I have ever had at any dealership. If you are within driving distance of Kia of Branford and have a Kia product in mind for purchase or lease, don't mess around with any other dealership. Go to Kia of Branford and I can tell you that you will leave a very happy customer! - Michael Pierro More

The service was great and so was the experience. I did not leave disappointed. I will recommend Premier Kia of Branford to others looking for a new/used car. Tyler and Tom definitely knew what they were not leave disappointed. I will recommend Premier Kia of Branford to others looking for a new/used car. Tyler and Tom definitely knew what they were doing and had excellent customer service skills. More

My husband and I had a very pleasant, experience during this car purchase. All of our questions were answered promptly. The process was quick. Everyone was very friendly and helpful. this car purchase. All of our questions were answered promptly. The process was quick. Everyone was very friendly and helpful. More