Premier Kia Of Branford

I started with Nathan as my sales rep. He never made me feel uncomfortable or pressured. Kept professional and friendly, as well as seemingly very product knowledgeable. Later I met Liam, manager. I had feel uncomfortable or pressured. Kept professional and friendly, as well as seemingly very product knowledgeable. Later I met Liam, manager. I had some misunderstanding concerning vehicle price, but Liam clearly explained it to me. He was a real gentleman and very customer satisfaction focused. Ken, finance "Guru", was active with me throughout. I explained my financial status and he immediately got some personal figure about me, which helped me relax even more. Ken truly is a man of his word and when he said he would work hard for my financing, he really exceeded my expectations. Overall, great team work and great people. I know it's their job, but they didn't make me feel like it was their job. It felt more like they truly appreciated the opportunity to treat people like people. I could not recommend them enough and other kia dealers should model them. Yes I've been to another kia dealer and was disappointed. But I'm glad I gave kia another chance and I'm super glad I ended up at Premier Kia in Branford, CT. More

As a first time buyer and attempting to rebuild my credit, I had become very wary of dealerships. I had always been treated second rate and never felt comfortable even walking in. So after my wife a credit, I had become very wary of dealerships. I had always been treated second rate and never felt comfortable even walking in. So after my wife and I had done some research we ended up driving an hour to Premier to take a look at some Sorentos. We were blown away by the friendly attitude of the Sean an the commitment of Liam to get us the best deal. We felt like valued customers should. Through the process they were attentive and easy to communicate and at the end Kenny was able to get the process finished up. Everyone was great as well as the atmosphere. We will be back for our next car without a doubt. Thank you Sean, Liam, and Kenny. More

The total experience at Premier Kia was a very positive one. Eddie, Liam and Ken were professional, informative, efficient and helpful throughout our transaction. Their customer service was over the top. one. Eddie, Liam and Ken were professional, informative, efficient and helpful throughout our transaction. Their customer service was over the top. This is the first time my husband and I enjoyed buying a car. Kudos to Premier Kia. More

We were so thrilled with the service we received when we bought my daugther's car two weeks ago, that we returned last week and bought another Soul for my husband and leased a Sorento for myself! I just lo bought my daugther's car two weeks ago, that we returned last week and bought another Soul for my husband and leased a Sorento for myself! I just love all of the staff at this dealership. They went out of their way to make us happy and to get us into cars that we love and can afford. I recommend this dealership 100%. More

Cindy was the nicest and most sincere car sales associate we've ever met; she's not the slimeball that car sales people are usually...she helped us get the car that we really wanted and made us feel good thr we've ever met; she's not the slimeball that car sales people are usually...she helped us get the car that we really wanted and made us feel good through the whole process and the whole thing was painless! We are a big fan of Premier Kia of Branford!!! More

great overall experience from beginning to end - from salesperson to finance... no pressure... very honest and no hidden charges or gimmicks whatsoever... great communication with fast response both by p salesperson to finance... no pressure... very honest and no hidden charges or gimmicks whatsoever... great communication with fast response both by phone and email... best car buying experience ever!... More

Best car buying experience ever! Every single employee we dealt with from the initial phone call to the sales agent to the sales manager to the finance person were friendly, more than helpful and complete we dealt with from the initial phone call to the sales agent to the sales manager to the finance person were friendly, more than helpful and completely professional. They worked hard to work the numbers so that we could get a great car that a recent college grad can afford. Both myself and my daughter were pleased with the entire experience and would highly recommend this dealership. More

I was very impressed with all the staff at Premier Kia, from the time i entered the facility and started looking till the time i finished the sale. I have bought many cars in my life from many dealers and from the time i entered the facility and started looking till the time i finished the sale. I have bought many cars in my life from many dealers and this was the first time i can say it was a pleasant experience. If you want a dealer who is honest on the price they give you and then deliver that price they are it. More

Less than 3 weeks ago, my wife and I purchased a 2013 KIA Less than 3 weeks ago, my wife and I purchased a 2013 KIA Sportage EX from Premier Kia. Approximately a year ago, we purchased a 2011 KIA Soul S Less than 3 weeks ago, my wife and I purchased a 2013 KIA Sportage EX from Premier Kia. Approximately a year ago, we purchased a 2011 KIA Soul Sport from this dealership. We love our Soul. Now there are two Kia's parked in our garage. During this past year, the service department at Premier Kia was outstanding. We travel two-plus hours round trip to Premier Kia in Branford for service. Friendly staff, fair price, Free twenty-four month service, Twenty year / 200,000 power train warranty, etc., what more could a car buyer ask for. Yes, I would not hesitate to buy another Kia from this dealership. Robert Alvine, (President, General Manager), What a guy! Any problems? Contact him. He will get back to you in less than 24 hours. How many company presidents will do this? I applaud him! Derek McMorran, a man with two hats (Service Manager/Parts Manager). He always gives you his undivided attention whether you need parts or service on your new vehicle. Now for the Sales Staff: Tyler Walker is one of the nicest young men that I have ever met. Extremely knowledgeable, friendly, and a pleasure to deal with. I only have one short-coming to mention. This is in regard to Liam McClellan (Sales Manager). The day we purchased our new Sportage, Liam raised his voice during our negotiation. It was in regard to Window Etching. I tried to explain that it was previously resolved by Mr. Alvine when I purchased my KIA Soul. I was able to decline Window Etching then and I know that I would be able to decline Window Etching now. I did not want this dealer add-on. Thank you Mr. Alvine. My auto dimming rear view mirror with "HomeLink" will only work to open my garage door when the vehicle lights are turned on. I called Johnson Controls (Division of HomeLink) customer service tech support. They informed me that the mirror was probably wired incorrectly at the dealership. I called Derek McMorran. He set up an appointment to bring my Sportage into the shop to get this problem resolved. KIA kid More

The salesman, Nathan, handled himself in a professional friendly manner. He did not pressure me during the test drive or discussion of the car. Once I decided to purchase the vehicle he clearly explained friendly manner. He did not pressure me during the test drive or discussion of the car. Once I decided to purchase the vehicle he clearly explained the various charges and paperwork needed for the sale. Kenny clearly explained the paperwork processed during the sale. Nathan went above what was required and helped drop off the car at my house. More