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Premier Kia Of Branford
Branford, CT
1,732 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE!
At Premier KIA we are committed to ensuring that we exceed your expectations.
Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut.
Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford
At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too.
Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point.
Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,732 reviews
July 28, 2014
Great customer service Too often one only hears about poor customer service and complaints. Sometimes, good deeds and outstanding job performance go unnoticed. I would like Too often one only hears about poor customer service and complaints. Sometimes, good deeds and outstanding job performance go unnoticed. I would like to take the time to inform you of what I would consider superior customer service. I was in the Premier Kia dealership on Monday July 21 to buy a Kia Sorento for my 17 year old daughter and was greeted by Nate. He was extremely courteous, professional and attentive to my needs and more importantly, listened. A rare combination of skills in my opinion. Job well done ! In short, would highly recommend Kia of Branford and would seek out Nate's assistance. Regards, Louis Modell More
by lmodell
Employees Worked With
July 25, 2014
Professional Service at it's Best My wife & I purchased a used Kia Soul from Premier and the experience was great. Our sales person, Mark Peruzzi, did a great job making the process ea My wife & I purchased a used Kia Soul from Premier and the experience was great. Our sales person, Mark Peruzzi, did a great job making the process easy and take as little time as possible. Mark went out of his way to deliver the vehicle. The business process with Jason Reis was super efficient. Thank you Premier. More
by SeeSpotRunNYC
July 16, 2014
Great experience I started looking at a couple of used Kias at Premier after test driving at other Kia dealers and with the help from Rich in Sales was able to find a I started looking at a couple of used Kias at Premier after test driving at other Kia dealers and with the help from Rich in Sales was able to find a new Soul at a price that I just couldn't pass up. Hands down the best experience at the dealers I went to this year. No pressure, no nonsense and very pleasant would be the best description I can provide. We will definitely look at Premier Kia for our next vehicle ! More
by NJO
July 15, 2014
My experience My overall experience with Kia Premier of branford was wonderful....Everyone was very nice to us from the first time I went to compare prices to the d My overall experience with Kia Premier of branford was wonderful....Everyone was very nice to us from the first time I went to compare prices to the day I went to pick up our new car....I felt very at ease with the staff on hand...never felt any pressure and everyone seemed eager to please and meet our needs from looking to buying..... So far I have had my car for a little over a month and am very happy I bought my Kia Sorento. More
by pam.cofrancesco
Employees Worked With
July 05, 2014
Buyer beware!!! I bought a used Honda Civic from Premiere Kia last summer for my daughter-in-law, paying top dollar for a low mileage car in seemingly excellent condi I bought a used Honda Civic from Premiere Kia last summer for my daughter-in-law, paying top dollar for a low mileage car in seemingly excellent condition. As it was over 7 years old however, there was no warranty or protection afforded by CT state lemon laws. It had 100,000 miles on it, and I balked when they couldn't tell me if the timing belt/water pump had been done. They agreed to do it within the next six months at their cost, if I bought this car before the next day, which was the first of the month. It was promised, (although not in writing) that they would work with me if there were any unforeseen issues determined with this car. 2 days after buying it, it started showing a spurious catalytic converter code. This code quickly became constant, and come to find out, will mean a $1200 repair that will be required before the next emissions test, which was only a year out, as it had been expired when the dealer had it tested just before the sale. It appears highly unlikely that they didn't know this code existed before selling me this car, and all the assurances that they would "work with me" if there were any pre-existing problems, have proven to be worthless! I am very disappointed with the way this issue was handled, and would not recommend buying anything from this dealerships that doesn't carry a factory warranty. It does not surprise me to note that the sales manager, Liam, has been replaced, as has the customer service rep, Tom Backus. Update: 7/23/14 I attempted to edit this review, after Tom Backes replied privately to me, but it never showed up. He has not been replaced as I thought after reviewing the personnel listing on this web site. The public reply that he has posted below my review is not accurate. The faulty catalytic converter code showed up spuriously only two days after buying the car, and was in all the time within a couple of weeks. This did NOT just occur 8 months after buying the car as he suggests, and he knows that. The dealership was notified of this problem immediately, and the "discount" he offered me on a replacement catalytic converter was anything but! I could get a better price anywhere I looked. I was treated very shabbily by this dealership, and would highly recommend avoiding them! More
by wbellows
Employees Worked With
Tom Backus, Liam McClellan
July 03, 2014
Very pleased I bought a certified used 2013 Kia Optima with only 14,110 miles. I had a couple of issues with seatbelt and body side panel, they were more than will I bought a certified used 2013 Kia Optima with only 14,110 miles. I had a couple of issues with seatbelt and body side panel, they were more than willing to accommodate me to rectify these issues. More
by ggreene024260
Employees Worked With
Rich Blanchette, Daniel Koval
June 27, 2014
Customer It was a pleasure doing business with them. They needed to find the car we wanted & worked with us in getting the price we wanted. They were very fair It was a pleasure doing business with them. They needed to find the car we wanted & worked with us in getting the price we wanted. They were very fair & went over all the details of the vehicle we purchased. We left their dealership very happy. More
by Anita Hillman
Employees Worked With
June 26, 2014
Sold us a lemon Bought a used Kia Sorrento and within 3 months car died. Was told I needed a crank shaft bolt. Had the extra insurance from Zurich but they wouldnt co Bought a used Kia Sorrento and within 3 months car died. Was told I needed a crank shaft bolt. Had the extra insurance from Zurich but they wouldnt cover it, so why pay for extra insurance, big ripoff. The 2002-2009 Kia Sorrento has a problem with this bolt, it is faulty but the company refuses to fix it even though people can get killed when this happens. Went to the dealership and was told there was nothing else they could do for me, I need to deal with service, wow, when I bought 5 cars there you were able to deal with me then. So after buying the car 3 months before I now needed to come up with 1500.00 to get the car running, they told me they would save me 400.00 but ended up paying 1,276.00. Big ripoff. This dealership will only deal with you if you are buying! More
by jc83160
June 18, 2014
Amazing Service I searched high and low for a used Toyota FJ Cruiser and finally found one at Primier Kia of Branford. The dealership was the best one I have ever dea I searched high and low for a used Toyota FJ Cruiser and finally found one at Primier Kia of Branford. The dealership was the best one I have ever dealt with. The entire staff is amazing and my consultant, Rich Blanchette, made the entire experience enjoyable, relaxed and fun. He was straight forward, extremely helpful and made me feel like I was I was well taken care of during every step of the process. From trading in my car to picking up the FJ, Rich made sure every last detail was taken care of. I traveled over an hour and a half to make it to this dealership and Rich's professionalism and service as a consultant made the travel well worth it. I would highly recommend both Primier Kia and Rich to anyone looking for a Kia. (Or for a hard to find, hidden gem of a car/truck like mine.) More
by starz920
June 18, 2014
Great Experience I was very pleased with my experience at Premier Kia of Branford. Nathan was one of the best salesman I have had in all the car buying experiences I h I was very pleased with my experience at Premier Kia of Branford. Nathan was one of the best salesman I have had in all the car buying experiences I have had. Jason was also very helpful. I am a very very impatient person and they both dealt with me with the utmost professionalism and with a smile with every encounter. After the sale, they are still very helpful with questions and concerns I have. I got really good deal on the vehicle I purchased and I am extremely pleased with the vehicle so far. I love my Toyota Venza!!!!! More
by TiffanyMartinez
Employees Worked With
