Premier Kia Of Branford

First Car Buying Experience Cindy went above and beyond to make sure that my first car buying experience was the best that it could possibly be. Even when I changed my mind last Cindy went above and beyond to make sure that my first car buying experience was the best that it could possibly be. Even when I changed my mind last minute, Cindy did not show any signs of frustration with my indecisiveness, but reassured me she would do everything she could to make sure I was happy with whatever decision I made. More

PURCHASE EXPERIENCE OF 2006 TOYOTA COROLLA - PREMIER KIA This was my first experience purchasing a vehicle from Premier Kia of Branford. Overall, my experience was very positive. I was searching for a Used This was my first experience purchasing a vehicle from Premier Kia of Branford. Overall, my experience was very positive. I was searching for a Used Toyota Corolla for my father,who is elderly, and asked me to research and purchase a USED TOYOTA COROLLA. I researched on the internet and out of 61 used Corollas with my specifications, I narrowed it down to 3. My first and only stop was Premier Kia. I contacted Premier via e-mail informing them of my interest in a specific used Corolla that they had for sale. The next morning I received a courteous telephone call from the dealership informing me that the vehicle was available (had not been sold). My wife followed up with the dealership and we arranged to visit the dealership and look at the car that same day (early in the evening). We were scheduled to meet with Nathan Glazewski, Sales Consultant for Premier. My wife and I met with Nathan and test drove and inspected the vehicle. Nathan was most accommodating and extremely courteous to us. We test drove the vehicle on the highway and local roads and afterwards, we inspected the exterior and interior of the body and engine. During this inspection, Nathan was very helpful and let us take our time inspecting the vehicle and pleasantly answered our questions. There was absolutely NO PRESSURE WHATSOEVER from Nathan. We felt very relaxed and developed a trust and confidence in Nathan. My wife and I very much like the vehicle and we made an offer. Nathan was gracious when we made the offer and met with sales manager. It did not take too much time to negotiate a fair price. Having been satisfied with the fair price, we decided to purchase the vehicle. Two days later, we went back to the dealership with DAD, the actual owner and driver of the vehicle, and Nathan and the folks at Premier were once again very courteous and pleasant in finalizing all of the paperwork. I have never purchased a vehicle in such a low key - no nonsense and NO PRESSURE environment as Premier KIA. My wife, Dad and I were very impressed with Nathan and the dealership. Nathan is very sincere, honest and an individual whom you could trust. TRUST is paramount with my wife and I when we deal with people whom we are making a major purchase from. You don't find too many folks like Nathan in the automotive industry. My wife and I would also like to extend our thanks and appreciation to Mr. Brian Dubosar, who was the sales manager and ultimately approved our deal with Nathan and Premier KIA. There was one sticking point on the car and it was with the headlights. The lenses were fogged/severely dulled. I told Nathan and Brian that we needed to have this fixed before we finalized a deal. My wife and I strongly believed that not only was this a cosmetic issue, but more importantly a safety issue. Brian agreed to restore the lenses on the headlights at no additional cost. We feel good that Dad is now driving a reliable, well-maintained and safe Toyota Corolla. And, a final thank you goes to Mr. Jason Reis who finalized all of the paperwork for the vehicle. Jason was very courteous, patient and explained things in a slow and easy manner that was easy for us and dad to understand. The question we asked ourselves (wife, dad, and I) would we ever go back to Premier Kia or recommend this dealership to friends to purchase a new or used car and the overall answer is YES!!! MOST DEFINITELY!! On behalf of day, my wife and I we extend our sincere thanks and wish Premier KIA all the best - DON"T CHANGE - KEEP IT GOING YOU HAVE THE RIGHT APPROACH!! More

Exceptional Customer Service and Honesty Is the thought of having to go to a dealership and purchasing a new or used car daunting to you? Do questions like: Is this a reputable and honest dea Is the thought of having to go to a dealership and purchasing a new or used car daunting to you? Do questions like: Is this a reputable and honest dealer? Am I getting taken advantage of? Am I getting a good price? Will I be able to afford payments? Is this car safe for me (and my family)? Is this car going to safely get me around in the rough CT winters? all run through your head? Well they have always ran through mine when thinking of buying a new or used car. My biggest fear: Regret. Fear no more with Premier Kia. Last time I purchased a car was from a dealership (that is now closed) and I felt extremely taken advantage of. It happens, moving forward with that in the back of my head, I wearily had to start looking for a new car after totaling my old car. I'm a single mom that works two jobs and has a hefty student loan payment. I needed a safe, reliable car that I could afford and be an investment that would last me a while. I need to make sure my child and myself get around safely, especially in the up and coming CT winters. I've been recommended KIA of Branford by a coworker a couple of years ago but like I said I've been putting it off due to past experiences. I decided to go, I was promptly greeted and told someone would be right with me. I was the jerk that came around lunch time, lunch breaks are sacred! Nathan was sweet enough to forgo his lunch break and listen to my situation, my concerns with affordability, safety, what I wanted, what I needed and before I knew it we were on the road test driving cars in the lovely town of Branford. Nathan listened attentively, addressed my concerns, never pushy and led me in the direction of the right fit for my family and myself on all levels. After meeting with Nathan, picking out the best car for me, I had to leave and come back later that evening to meet with Jason to go over the scary stuff...money! Jason spent quality time working with me, going over what kind of options were available to me and in my budget. I did have a co-signer, which meant he had to spend more time with us and answering a lot of the same questions twice, which he was happy to do. (All with an 8 year old getting antsy and hopping around his office.) He was so patient, kind and most importantly, honest. I walked out of his office with a very affordable payment, lower than what I had expected and feeling at ease. That huge weight on my shoulders from fear was now lifted. I love my new car but I walked away with faith restored in (the right) car dealerships again. It was such a great experience, having that high level of customer service, the open communication, honesty and walked away relieved and grateful to have a car again on terms I'm happy and comfortable with. Many thanks to Nathan and Jason of Premier Kia for that. You guys are the best! My only regret was not getting up there sooner. More

Superior Customer Sevice Extremely helpful and very pleasant atmosphere. Mitchell Burban provided exceptional customer service. He was extremely knowledgeable. I was extremel Extremely helpful and very pleasant atmosphere. Mitchell Burban provided exceptional customer service. He was extremely knowledgeable. I was extremely relaxed and felt no pressure at all. He stayed in contact with me right up until the delivery of my car. He truly made me feel not being pushed into a sale. He was more about what the customer wanted and not about a sale. Thank you Mitch and I will be sending people your way More

Excellent Best car buying experience I've ever had. Everyone is very personable and ready to answer any questions. I brought my daughter (she is one and very en Best car buying experience I've ever had. Everyone is very personable and ready to answer any questions. I brought my daughter (she is one and very energetic ) everyone was very friendly to her and my sales person was very patient while I tended to her in between my car buying experience My sales person answered every question I had and walked through all of my options to help me feel as comfortable and satisfied with my purchase. She also took me through the whole car step by step explaining every feature, every button why they do . She downloaded the apps I needed on my phone hooked up my Bluetooth. When I went to the finance office he explained everything to me and also answered any question I had . I am in love with my car and will definitely be returning for my next purchase. Highly recommend to everyone. More

"Not a pushy salesperson, laid back but attentive" We arrived at Premier Kia and were greeted by Nathan Glazewski who was willing to help us out, but not in our face pushing us. He walked around the lo We arrived at Premier Kia and were greeted by Nathan Glazewski who was willing to help us out, but not in our face pushing us. He walked around the lot with us until we decided on a car we wanted. We test drove the vehicle and it was impressive. We had an upside down trade-in and wanted the best deal we could get. Nathan and Rita Ruhland from Premier Subaru, which is associated with Premier Kia, got us a good deal with an interest rate we could afford. We then returned to the dealership and the power was out due to an accident from a downed power pole, but were still greeted by Nathan on his day off to finish the transaction. The Finance Officer Jason Reis was outstanding in his handling of our purchase of the vehicle as well as gap insurance and an extended warranty. Everyone was professional and the service was great. i would recommend this dealership to anyone. We also had purchased our previous car from this dealership, which is why we returned. More

Very friendly, helpful service From the moment we met Mitch when he greeted us in the parking lot, until the moment he helped sync my phone to the bluetooth, we had the best experie From the moment we met Mitch when he greeted us in the parking lot, until the moment he helped sync my phone to the bluetooth, we had the best experience at a dealership. Mitch was extremly helpful, informative, and did what he could to get us in a new car that day. I would highly recommend people to this dealership, and would tell them to ask for Mitch for great service. Extremely thankful for everyone who helped get us into an amazing car. More

Looking to lower car payment I went in last week to see if maybe I could lower my car payment. I was greeted by Mark, He asked me how he could help me. I discussed with Mark that I went in last week to see if maybe I could lower my car payment. I was greeted by Mark, He asked me how he could help me. I discussed with Mark that I was trying to lower my car payment, but my credit was not so good. Mark suggested I fill out a credit application and we would go from there. He then showed me a cute car that would probably work for me. That evening I received a call from Jason he said he would try to get me approved. I guess he worked his magic not only did l lower my car payment, but I also got a cute reliable car. Thanks to all employees @ Premier Kia of Branford. Anna More

Cooper Our dealer Mitch and Jason, the finance officer were both very helpful. We left the dealership feeling very good about our experience. Mitch knew a Our dealer Mitch and Jason, the finance officer were both very helpful. We left the dealership feeling very good about our experience. Mitch knew all about the car and answered all our questions, Jason got us the monthly payment we wanted including the warranty that made us feel better. Eric Smith More

What a nice experience I purchased a used car from this dealership and was so pleasantly surprised with my experience from the first contact thru purchase negotiation and fi I purchased a used car from this dealership and was so pleasantly surprised with my experience from the first contact thru purchase negotiation and financing. Everyone I spoke with, Ruth from the internet to Mark my salesman to Jason the finance man were knowledgeable and took care of everything is a very professional style. I strongly recommend this dealership to those seeking to purchase a new or used car. This team is wonderful! More