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Premier Kia Of Branford
Branford, CT
1,732 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE!
At Premier KIA we are committed to ensuring that we exceed your expectations.
Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut.
Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford
At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too.
Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point.
Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,732 reviews
October 16, 2015
Great Experience! I visited Premier Kia very confused about whether to buy used or new. John was absolutely fantastic as he listened to what I was looking for in terms I visited Premier Kia very confused about whether to buy used or new. John was absolutely fantastic as he listened to what I was looking for in terms of price and worked to find me exactly what I wanted. I never felt any pressure and I could not be happier with my final purchase. I would highly recommend John and Premier Kia to anyone looking to buy a car new or used! More
by kdmot
Employees Worked With
Kenny Schmitz
October 10, 2015
Run away from this dealer, do not walk!!!!!! I test drove a 2007 Rav4 on September 3, 2015 with my sales person Cindy Carrasone. During the test drive Cindy had mentioned that the vehicle had bra I test drove a 2007 Rav4 on September 3, 2015 with my sales person Cindy Carrasone. During the test drive Cindy had mentioned that the vehicle had brand new rear brakes and that the front brakes were good and that vehicle was given a safety check. We returned the next day to purchase the car and sign the paperwork. During that time the business manager Kenny Schmitz extolled the virtues of purchasing a 3yr/36k extended warranty, Kenny explained to us that they love to work on the vehicles because the warranty company pays them $100.00 per hour, and Premier only charges $98.00 per hour labor We decided to purchase the extended warranty. He said if the car even feels a little bit different than normal, bring it in for service and we would get a loaner. HAH! After signing the papers, we drove the car home and after about 10 miles the check engine light came on along with 4WD light and vehicle stability light The dealer was closed by the time we got home that night, so I had to wait until the next day, which was Saturday. I called service at 700AM and spoke to the Service Manager Derek McMoran and explained to him that I had picked up the car the previous evening and I did not feel safe driving it on my labor day weekend trip. I explained to Derek what Kenny Schmitz had told us when he sold us the extended warranty, and we were entitled to a loaner. Derek then told me that they don't give loaners out on extended weekends, but hey could get a service appointment in 2 weeks because they were booked. WHAT? On top of that Derek was also very rude and unprofessional. I waited until 900 that morning and called the business manager Kennt Schmitz and explained that the car had issues and I would like it looked at and pick up a loaner as he had mentioned the previous night. Kenny told he he needed the owners approval to get me a loaner and to have the car looked at that morning. The owner Robert Alvine called me shortly thereafter and told me to bring the car up that morning to get looked at, and if they couldn't repair it I would get a loaner. Fair enough. I brought the car in and it was determined that it was an oxygen sensor error, they reset it but did not put in a new sensor. While I was was waiting for the service to finish the repair I stopped in Kenny Schmitzs office to voice concerns over the vehicle. His response was that he would make everything right with the vehicle, and that I would be happy. He also told me to go right to him with service issues and not to Derek McMoran because Derek only says what he is supposed to say, and cant get anything done. OK... I drove the vehicle home and in the next few days the car started bouncing and vibrating when braking. I brought it back to dealer again and now as told all 4 wheels need to have the rotors turned at a charge of $300.00, of which they offered to split the cost. I declined that offer, and went back to Kenny Schmitz, and reminded him of his promise to make good on car. He never got back to me on that.. No surprise. Again, The car had a 15 point safety check, and it needed brakes??!! WOW! The reason that they gave me for not repairing the car is that it was sold as is, and that my driving made the rotors go bad!!! WHAT??? I drove the car a few days before the bouncing began!!! . More
by runawayfast
October 08, 2015
Terrific My husband and I had a very positive experience with Nathan. We had a scheduled appointment and he was ready and waiting when we arrived. We ended up My husband and I had a very positive experience with Nathan. We had a scheduled appointment and he was ready and waiting when we arrived. We ended up buying a Kia Optima Hybrid that day and we are totally pleased and happy with our new car. I would definitely feel very comfortable recommending this dealership to any of our friends interested in a unique car buying experience. More
by silver fox
October 06, 2015
Nathan Glazewski, the happy medium! Nathan is not the stereotypical sales guy. He knows his stuff, stays in contact, but isn't suffocating. I would absolutely buy another car from Nath Nathan is not the stereotypical sales guy. He knows his stuff, stays in contact, but isn't suffocating. I would absolutely buy another car from Nathan. More
by happygal
Employees Worked With
October 02, 2015
I Highly Recommend Nathan Glazewski, Sales Consultant!!! I was in immediate need of purchasing a car. I met Nathan Glazewski at Premier Kia of Branford. He showed me the Kia Soul that I liked. Nathan told I was in immediate need of purchasing a car. I met Nathan Glazewski at Premier Kia of Branford. He showed me the Kia Soul that I liked. Nathan told me about the Kia warranty and showed me the Carfax on the used 2013 car I was interested in. There was no stone left unturned. I was not pressured into anything. It took me a few days to make my decision. Nathan made the process painless. He was organized and professional. He shared his knowledge of the vehicle and even helped me set up my cell phone and radio stations. I drove off feeling secure in the fact that Kia will be standing behind my purchase for a very long time. It didn't matter that I was purchasing a pre-owned vehicle, Nathan made me a priority even when I just dropped in. Thank you Nathan for a job well-done. More
by mamatrudo
Employees Worked With
October 01, 2015
excellent used car experience the salesman was very professional, courteous, and respectful. if he didnt know an answer, he'd ask. we were made to feel as if we were buying a new the salesman was very professional, courteous, and respectful. if he didnt know an answer, he'd ask. we were made to feel as if we were buying a new car that would cost 4x's as much. More
by CTdriver
September 24, 2015
Professional Sales & Business Staff with no BS My first attempt to purchase my Kia was with a dealership in Bristol CT. It was positively the worst car purchase experience of my life. The haggling, My first attempt to purchase my Kia was with a dealership in Bristol CT. It was positively the worst car purchase experience of my life. The haggling, double-talking, misrepresentation, hidden fees and overall horrendous experience caused me to email an Executive Vice-President of the auto group to express my concerns. The following day I went to Premier Kia of Branford. I was greeted by the Business Manager who did all the pre-work, and then set me up with a member of the Sales Staff who was professional, knowledgeable, and a pleasure to work with. They presented me with a fair price for both the vehicle and my trade-in which was better than the price I received the day before after 2 hours of haggling. This was a very positive experience and I would HIGHLY HIGHLY recommend this dealership to others. More
by JediCT
Employees Worked With
Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
September 09, 2015
Rude Service manager Brought my car into the dealership in Branford CT because of oil in the bottom of the well where the spark plugs are. I was turned away for service be Brought my car into the dealership in Branford CT because of oil in the bottom of the well where the spark plugs are. I was turned away for service because they were all booked up. The service manager Derek McMoron wouldn't even have a tech look at it to see if it was a serious problem to at least ease my concerns. I left the dealership very angry and disappointed. I called and left a message for the owner and have not heard back from anyone. It is now going on 3 weeks and still no call back. I will not be recommending or going back to that place ever again. I find them to be very unprofessional and lacking in customer service. I went to the Kia Dealership in Wallingford, Ct and they were also booked, but just to ease my concerns the service person took my car in to check it out. I will now be giving the Wallingford Dealership my business. I drive a lot so my car needs frequent service. More
by JRod
Employees Worked With
Derek McMorran
September 01, 2015
Hassle Free Great hassle free experience, great doing business with, would recommend to any one looking to buy or lease a new or used car with. In and out done. Great hassle free experience, great doing business with, would recommend to any one looking to buy or lease a new or used car with. In and out done. More
by Kaindog1
August 24, 2015
I can't wait to buy another car from this place! Before I even stepped into the dealership, I had heard many great things about this dealership. Coincidentally, I was mutual friends with a salesman, Before I even stepped into the dealership, I had heard many great things about this dealership. Coincidentally, I was mutual friends with a salesman, Nate. Periodically I would see postings about recent clients and purchases. So, I contacted Nate. Before I even pulled into the dealership, Nate was waiting for me in the parking lot. We looked at a bunch of cars, and test drove one. I didn't feel hassled, rushed, or pressured. I was in my new car the same day! Thank you to Nate and his team for making my experience and visit a memorable one! More
by jjoehumps
