Premier Hyundai of Harvey

UNHAPPY WITH SERVICE CARE Although the service I needed done was covered by the warranty, I had to bring me car in twice for the same reason. I don't understand why when a cust Although the service I needed done was covered by the warranty, I had to bring me car in twice for the same reason. I don't understand why when a customer comes in with an issue and the technicians find the problem they don't replace all parts; especially when covered by warranty. In my case, I needed a hub sensor replaced in one of my tires. I was told this was common. Okay, if it is common replace all of them when one needs to be replaced. More

Always a pleasure at west bank location. My service person went far and beyond what was expected. all employees and friendly and always courteous and timely. at west bank location. My service person went far and beyond what was expected. all employees and friendly and always courteous and timely. More

Great Very good work and honest people very good with what they and not long doing most of the time you’re in and out thanks Very good work and honest people very good with what they and not long doing most of the time you’re in and out thanks More

Nice people - good deal No high pressure tactics - easy to deal with. Very Friendly. Ask for salespeople- Heather or Alfred. I had them as a team. I saw the manager ther No high pressure tactics - easy to deal with. Very Friendly. Ask for salespeople- Heather or Alfred. I had them as a team. I saw the manager there- Jason Nash but he didn’t introduce himself. Alfred took care of the deal. Great experience- i’d buy again. !!! More

Superior Leadership The Manager went above and beyond what is expected in today's environment to resolve my issues and concerns. My experience involved a recall received The Manager went above and beyond what is expected in today's environment to resolve my issues and concerns. My experience involved a recall received from Hyundai Corp. More

Not worth the trip or price For a special trip and paying extra fornroutone service, it’s just not worth it. With the exception of the person who walks outside to greet you...th For a special trip and paying extra fornroutone service, it’s just not worth it. With the exception of the person who walks outside to greet you...there’s not a single close to friendly person in the place...quite the opposite-you’re ignored and they interrupt your interaction with staff when they approach roger coworkers More

Service to my Sonata The service department employees at this dealership are kind, courteous, professional, respectful, and always willing to this customers understand th The service department employees at this dealership are kind, courteous, professional, respectful, and always willing to this customers understand the operations of their automobiles in a way that impresses a customer toward future business with t his dealership. More

Great customer service Staff took care of all my concerns they were friendly showed interest in all my concerns. They also let me know other services that I would need in th Staff took care of all my concerns they were friendly showed interest in all my concerns. They also let me know other services that I would need in the future. More

Good experience Would recommend dealership to my family and friends staff went above and beyond to meet my needs and I walked away with the perfect car Would recommend dealership to my family and friends staff went above and beyond to meet my needs and I walked away with the perfect car More

Too expensive I paid 271.25 for oil change, bulbs, air filter and wiper blades. I came in for an issue that was covered by the warranty and decided to get an oil ch I paid 271.25 for oil change, bulbs, air filter and wiper blades. I came in for an issue that was covered by the warranty and decided to get an oil change while I was there. I could have gone somewhere else for less. It also would have been nice to be informed of the total cost beforehand. More