Premier Hyundai of Harvey

Quick service, this past time and Friendly and professional service … especially Brian! Thank you very much professional service … especially Brian! Thank you very much More

I had a 9:30am appt. Did not leave until after 1:00pm. I called the number they gave me for an update on my vehicle after 2 hours, I was told the car before mine had some Did not leave until after 1:00pm. I called the number they gave me for an update on my vehicle after 2 hours, I was told the car before mine had some difficulty with a part. They did not keep me updated on my car at all. After another hour and a half. Brian came out and said your car is ready. No one offered an apology or anything. I will not be going to this dealership again. Customer service is terrible. More

My appointment was for 9:30am. I told them I would be waiting. After 2 hours, text the number given to me to get the status on my car I had no response. I text again in the next f I told them I would be waiting. After 2 hours, text the number given to me to get the status on my car I had no response. I text again in the next few minutes also no response. I understand he may have been with another customer so I waited patiently. After no response I called the number given to me. When he answered he said oh I will come out and talk to you. The reason it was taking so long for an oil change and tire rotation was the customer ahead of me had some problems getting a part. Someone should have informed me and given me the option to wait or come back. Instead Brian said they just took your car in the back. After another hour and 1/2 He said your car is ready. I was not prepared for a 3 1/2 hour wait. I also had a problem locating it. It was parked in front under a tree. I will never ever go back. Very poor customer service. More

Very efficient and extremely friendly. My car was clean and returned to me better than before. My car was clean and returned to me better than before. More

Tommy was very helpful in the purchase of our newest vehicle! He went out of his way to find a just right for us vehicle! We will definitely be back! vehicle! He went out of his way to find a just right for us vehicle! We will definitely be back! More

Everyone was really helpful and service was fast. Waiting room was very very very comfortable. Waiting room was very very very comfortable. More

Tommy was very charismatic. I enjoyed having him as my salesperson! He seemed genuinely interested in us as people and it didn’t seem like he was trying to sell us just anything I enjoyed having him as my salesperson! He seemed genuinely interested in us as people and it didn’t seem like he was trying to sell us just anything. More

It took several weeks to schedule a warranty repair to my Kona. May be a Hyundai issue as opposed to the dealership. Kona. May be a Hyundai issue as opposed to the dealership. More

I was scheduled to have tire replacement and key/fob. Only got tire done. Had to wait for pop a lock to do the key Only got tire done. Had to wait for pop a lock to do the key More

Had an 11:00 appointment for a warranty covered oil change. It took over2 hours. Not very happy with the service. change. It took over2 hours. Not very happy with the service. More