Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Hyundai of Harvey
Harvey, LA
1,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,072 Reviews of Premier Hyundai of Harvey
Verified Customer
March 15, 2024
I brought my car in and it sat in your lot for 3 weeks without being looked at. It wasn't until I called repeatedly and spoke to the manager that my car got looked at. What upsets me the most that I wasn' without being looked at. It wasn't until I called repeatedly and spoke to the manager that my car got looked at. What upsets me the most that I wasn't given any status as to why the car was not looked at. I have an app that lets me know when my door was locked and unlocked in the store was unlocked for a week and a half till I locked it and then it sat for another week and a half until you guys finally got to it. Once you got to the car you ordered the part and let me get my car back and I brought it in and within a couple days it was ready so I'm happy with the overall service but I'm very unhappy with the amount of time it's set in your lot without me being informed as to what was going on. I understand there was a machine that was broken and then the technician was sick I would have gladly taken my car and brought it back when it was ready to be looked at but I was not given that opportunity. More
by MIKEGFREDERICK
Employees Worked With
Casey Orgeron, Casey Orgeron
March 09, 2024
The experience would have been rated excellent had I not had to wait so long to complete the deal. However, Bernard Harvey and Mark P exhibited awesome customer service skills and because of them, I'd defin had to wait so long to complete the deal. However, Bernard Harvey and Mark P exhibited awesome customer service skills and because of them, I'd definitely recommend this dealership to others. More
by AVC6534
Employees Worked With
Chris Johnson, Chris Johnson
February 29, 2024
I called In late December and schedules an appointment for the earliest time the mechanic would be free. When I brought in the car (mid January). I was told the technician would get right on it. It took 3 for the earliest time the mechanic would be free. When I brought in the car (mid January). I was told the technician would get right on it. It took 3 weeks and complaining to the manager to get the car looked at. I had to wait another week for the part to come in and then brought the car back,(1 loaner for genesis cuctomers). So darcI have heard nothing about the repair. I am not satisfied atcall. More
by MIKEGFREDERICK
Employees Worked With
Casey Orgeron, Casey Orgeron
February 25, 2024
My experience was wonderful Heather and Bernard made my progress so easy and I love the way it’s done easy and fast I’ll do trade with Hyundai anytime 💕💕💕 progress so easy and I love the way it’s done easy and fast I’ll do trade with Hyundai anytime 💕💕💕 More
by maegonruffin
Employees Worked With
Bernard Harvey Jr., Heather Hoang
February 25, 2024
The sales experience at Ray Brandt Hyundai was all around first rate. From sales to finance to service departments so far, I couldn’t be more happy with purchasing my SUV at that dealership. first rate. From sales to finance to service departments so far, I couldn’t be more happy with purchasing my SUV at that dealership. More
by hbblank
Employees Worked With
Bernard Harvey Jr., Heather Hoang, Kyler Thibodeaux
February 19, 2024
Fast & efficient It was a scheduled oil change and it was fast and efficient. I was able to work remotely in the lobby and it took not even an hour. fast and efficient. I was able to work remotely in the lobby and it took not even an hour. More
by Susan.lee40
Employees Worked With
Cara
