
Premier Honda
New Orleans, LA
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Very knowledgeable of my vehicle Very pleasant Very knowledgeable of my vehicle Very pleasant staff Wait time was excellent Waiting area very clean n fresh Coffee is good also Very knowledgeable of my vehicle Very pleasant staff Wait time was excellent Waiting area very clean n fresh Coffee is good also More
It was a pleasure dealing with Premier Honda until they added a 1,800 dollar hidden charge when we were ready to pay. Not happy at all. They reluctantly drop that down to $675 and I had to convince my wife added a 1,800 dollar hidden charge when we were ready to pay. Not happy at all. They reluctantly drop that down to $675 and I had to convince my wife to buy vehicle. The finance manager was rude when I didn’t want to purchase the $2,000 extended warranty. He stated that we were being recorded with a camera that he pointed to the ceiling that we didn’t want the extended warranty. The website stated Life Time Warranty if you purchase that vehicle. What the heck. More
I had an APPOINTMENT for minor service on Tuesday. I finally went Saturday in person to check on my car after trying numerous times to get someone to answer the phone. Basically my car sat at the dealer finally went Saturday in person to check on my car after trying numerous times to get someone to answer the phone. Basically my car sat at the dealership for 5 days with no resolution or no courteous calls on updates. More
Needed a tire rotation and oil change. I got the appointment I wanted. The work was done faster than I expected, not that long of a wait. Very pleased with the service department at Honda. appointment I wanted. The work was done faster than I expected, not that long of a wait. Very pleased with the service department at Honda. More
I always go here customer service is awesome every time I go they always make me feel comfortable about bringing my car there and keep me updated about my car most definitely will be going back go they always make me feel comfortable about bringing my car there and keep me updated about my car most definitely will be going back More
Service people were very polite and work was completed in a timely manner. Service advisor explained service schedule and what needed to be done. Great job! a timely manner. Service advisor explained service schedule and what needed to be done. Great job! More
Needed multiple maintenance codes addressed and a few other issues checked out. Scheduled an appointment, brought the car in, and within a very short period of time had a breakdown of all services that w other issues checked out. Scheduled an appointment, brought the car in, and within a very short period of time had a breakdown of all services that were needed and the prices for each. Services that could be completed that day were completed in a very short period of time, and an appointment was scheduled for the remainder of the services. Excellent communication and customer service!! More
It is very sad and discouraging to go to this service department! I have been here three times and have always had an issue with their quality and speed if service. Today I was told there was no one avai department! I have been here three times and have always had an issue with their quality and speed if service. Today I was told there was no one available to do the updated recall to my computer! This is very unsatisfactory service in my book. I was also told that they open at 7:30am yo arrive and discover that they opened at 7am! I do not recommend making a purchase from here due to the fact that you can only get service at this unsatisfactory, slow, irresponsible service department!! More