Premier Honda

The last few oil changes they were not able to provide the multi inspection report which I rely on. They should do better than that. I had a flat tire and the report could have helped me address that. the multi inspection report which I rely on. They should do better than that. I had a flat tire and the report could have helped me address that. More

In general, the dealership has been excellent, but this time I spent hours longer than necessary, the assistant blamed others for not doing his job, and all of the work recommended and agreed to was not do time I spent hours longer than necessary, the assistant blamed others for not doing his job, and all of the work recommended and agreed to was not done. I only got out of there because another worker stepped up. More

Very professional and knowledgeable thanks for taking care of my needs in a very timely manner care of my needs in a very timely manner More

This dealership could use an orientation on customer service, team work, and organization. They could also use a class on working under pressure. The service guy I was working with was nice and suddenly service, team work, and organization. They could also use a class on working under pressure. The service guy I was working with was nice and suddenly his mood changed it was so drastic I decided not to take my car in. And went to a Honda dealership else where. They should also recreate their service checkin area into something that flows better and is more welcoming. More

Service manager wasVery helpful informative explained what extra issue was gave me prices before fixing problem. Loved clean car cashier was very kind what extra issue was gave me prices before fixing problem. Loved clean car cashier was very kind More

Premier Honda, in New Orleans, is the greatest, and their salesperson Kevin and support staff—including receptionist Elaine—are fantastic! Kevin brought our selected model to us for our test drive (we didn’t salesperson Kevin and support staff—including receptionist Elaine—are fantastic! Kevin brought our selected model to us for our test drive (we didn’t own a car, living downtown, with streetcars and ride shares available), and brought the paperwork to us when we were ready to complete the sale. Premier even has allowed us to keep the vehicle onsite until we’re ready to take possession of it. Everyone has been supremely accommodating, and we couldn’t be more pleased. Thanks for all that you’ve done, Kevin! (Oh! And Elaine, we’ll be calling just to say “Hi, y’all!” More

Had some routine service done. Staff was ready for me at my reserved appointment time. Ensured the maintenance I had requested was actually required (e.g., I had asked thay the fil Staff was ready for me at my reserved appointment time. Ensured the maintenance I had requested was actually required (e.g., I had asked thay the filter be replaced, but after their inspection they said it wasn't necessary). Car was ready very quickly as well. Great experience! More

The gentleman that I received on the morning I came for service is so unprofessional. He don’t need to be in the front handling customer he need more training in professionalism. The older gentleman he wor service is so unprofessional. He don’t need to be in the front handling customer he need more training in professionalism. The older gentleman he worked was very helpful and knowledgeable. He took so long with the paperwork is coworker told him to do what’s needed and let the customers sign and go. I’ll never go back there if he have to help me. I’m aware that businesses don’t have a lot of staff at least make me feel I choose the right place to bring my vehicle to get service. More

Mark the service guy was very nice and friendly knowing what he was doing love to come back again what he was doing love to come back again More

Everything went ok Mark kept me informed and appears all was taken care of… thanks was taken care of… thanks More