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Premier Honda

New Orleans, LA

4.2
401 Reviews

11801 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 401 reviews

April 14, 2022

Had some routine service done. Staff was ready for me at my reserved appointment time. Ensured the maintenance I had requested was actually required (e.g., I had asked thay the fil More

by RTorfulson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Apr 14, 2022 -

Premier Honda responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

April 14, 2022

The gentleman that I received on the morning I came for service is so unprofessional. He don’t need to be in the front handling customer he need more training in professionalism. The older gentleman he wor More

by Sonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Barholomew, Christopher Reggie
Apr 18, 2022 -

Premier Honda responded

Hi Sonia, we're sorry to hear you've left our dealership unsatisfied with your recent experience. Please reach out to Charlie Goldsmith (cgoldsmith@premierhonda.com) when you can so we can address this situation directly. Thank you and have a great day.

March 19, 2022

Mark the service guy was very nice and friendly knowing what he was doing love to come back again More

by Mrdang76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 21, 2022 -

Premier Honda responded

Hi, we are lucky to have Mark on our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2022

Everything went ok Mark kept me informed and appears all was taken care of… thanks More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 18, 2022 -

Premier Honda responded

Hello Adam, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

The service was quick and professional. They explained the costs and service checks performed included with the oil change. More

by C&P.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarez Hill
Feb 14, 2022 -

Premier Honda responded

Hello, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2022

Purchased car a year ago and never even received a call or email about it More

by Disappointed customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Feb 14, 2022 -

Premier Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Anthony Legeaux (alegeaux@premierhonda.com) when you have a chance. Thank you, and we look forward to hearing from you.

Feb 15, 2022 -

Disappointed customer responded

👎

February 10, 2022

My husband and I have purchased several cars from this dealer. The process is always fast and easy. Thank you, Kevin and Anthony, for providing excellent customer service. More

by JOYCELYNL89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Anthony,
Feb 11, 2022 -

Premier Honda responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

February 09, 2022

We had a hood latch recall of 2016 Pilot. Good service & Attitude by all involved from scheduling to service department. One hour visit More

by patricia.becker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Barholomew
Feb 10, 2022 -

Premier Honda responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2022

Kevin my sales person and Carlos the finance manager were easy to deal with,no pressure sales,enjoyed my experience and will recommend. Thank you for a pleasant experience. More

by WillStockstill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin sales, Carlos finance
Feb 09, 2022 -

Premier Honda responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2022

Friendly and helpful staff. Fair prices. I got a lifetime power train warranty for free. More

by joefields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarez Hill
Feb 07, 2022 -

Premier Honda responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

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