Premier Honda

I walked in to put a deposit on the the vehicle that I wanted and walked out with the loaded version of the vehicle I wanted at a great price. wanted and walked out with the loaded version of the vehicle I wanted at a great price. More

I usually have a good experience with Premier Honda’s service department. However my last visit I had a 2pm appointment and they did not start on my car until 4pm. I know they were short staffed but I service department. However my last visit I had a 2pm appointment and they did not start on my car until 4pm. I know they were short staffed but I wish they would have told me that when I checked in. I would have rescheduled the appointment. More

The dealership had very friendly and good people and they were very helpful and did there best to make me feel relaxed were very helpful and did there best to make me feel relaxed More

The last few oil changes they were not able to provide the multi inspection report which I rely on. They should do better than that. I had a flat tire and the report could have helped me address that. the multi inspection report which I rely on. They should do better than that. I had a flat tire and the report could have helped me address that. More

In general, the dealership has been excellent, but this time I spent hours longer than necessary, the assistant blamed others for not doing his job, and all of the work recommended and agreed to was not do time I spent hours longer than necessary, the assistant blamed others for not doing his job, and all of the work recommended and agreed to was not done. I only got out of there because another worker stepped up. More

Very professional and knowledgeable thanks for taking care of my needs in a very timely manner care of my needs in a very timely manner More

This dealership could use an orientation on customer service, team work, and organization. They could also use a class on working under pressure. The service guy I was working with was nice and suddenly service, team work, and organization. They could also use a class on working under pressure. The service guy I was working with was nice and suddenly his mood changed it was so drastic I decided not to take my car in. And went to a Honda dealership else where. They should also recreate their service checkin area into something that flows better and is more welcoming. More

Service manager wasVery helpful informative explained what extra issue was gave me prices before fixing problem. Loved clean car cashier was very kind what extra issue was gave me prices before fixing problem. Loved clean car cashier was very kind More

Premier Honda, in New Orleans, is the greatest, and their salesperson Kevin and support staff—including receptionist Elaine—are fantastic! Kevin brought our selected model to us for our test drive (we didn’t salesperson Kevin and support staff—including receptionist Elaine—are fantastic! Kevin brought our selected model to us for our test drive (we didn’t own a car, living downtown, with streetcars and ride shares available), and brought the paperwork to us when we were ready to complete the sale. Premier even has allowed us to keep the vehicle onsite until we’re ready to take possession of it. Everyone has been supremely accommodating, and we couldn’t be more pleased. Thanks for all that you’ve done, Kevin! (Oh! And Elaine, we’ll be calling just to say “Hi, y’all!” More

Had some routine service done. Staff was ready for me at my reserved appointment time. Ensured the maintenance I had requested was actually required (e.g., I had asked thay the fil Staff was ready for me at my reserved appointment time. Ensured the maintenance I had requested was actually required (e.g., I had asked thay the filter be replaced, but after their inspection they said it wasn't necessary). Car was ready very quickly as well. Great experience! More