Premier Honda

The BEST car buying experience I've ever had! I purchased a new Honda Accord with the help of Sales Consultant John Ducre. John and I began corresponding via email after I made an inquiry of five local Honda a new Honda Accord with the help of Sales Consultant John Ducre. John and I began corresponding via email after I made an inquiry of five local Honda dealerships for the best possible deal. Needless to say, Premier Honda gave me the best quote, thus making it an easy decision. I told John the color and features I desired in my new Accord and trusted that he would deliver what I'd asked for. I never laid eyes on the car until all of the paper work was done and I was handed the keys. The car was absolutely PERFECT! It was everything that I described to John and more. I'm very happy with my purchase; would recommend them in a heart beat!-Angela T. More

We are so pleased with our new Honda Crv. The staff went above and beyond our expectations. Thank you all for the wonderful experience in buying our first Honda of many more in the future. We will tell our above and beyond our expectations. Thank you all for the wonderful experience in buying our first Honda of many more in the future. We will tell our friends and family about what a superb job you all did to make our experience with Premier Honda was to us. We will definately be back. More

From the moment we walked in the door, we were greete with professionalism, courtesy, and ethics. Scott didn't try to push a car on us hat he thought wouldn't sit us or be out of our league. He understoo with professionalism, courtesy, and ethics. Scott didn't try to push a car on us hat he thought wouldn't sit us or be out of our league. He understood we were on a budget and needed the most bang for our buck. He immediately selected several cars that he thought would suit us. Within a few hours and after testing a few cars, we decided on a 2010 Ford Fusion. We couldn' have been more pleased about our purchase. They cleaned our car so that it looked and smelled show room new. When it's time for us to purchase another car, we will definitely be back to Premiere Honda. There's no better dealership in New Orleans More

I had a problem with the battery on my old 2005 Honda CRV so I went into Premier Honda. I was getting my old beat up car fixed when I was greeted by John in sales. He let me know that I might be able to get so I went into Premier Honda. I was getting my old beat up car fixed when I was greeted by John in sales. He let me know that I might be able to get a really good trade on my old car and started telling me about options. He wasn't pushy at all and I think we had a really easy friendly relationship. I didn't feel like he was a typical sales person at all. I guess I trusted that he wasn't trying to pull a fast one on me. I ended up getting a new 2012 Honda CRV for a similiar monthly payment as my old car. I love my new car and I am so glad John came and talked with me. I am getting leather seats added to my car next week and John said he would even drive to my house to take my car for the day and leave me with a loaner car. Excellent customer service! If you go in ask for John in sales. He knows a lot about Pandora Radio in the new Honda CRV's, which was a big selling point for me too! More

Thank you Premier Honda and Travis Santa Cruz for working so diligently to ensure the purchase of my new used vehicle .The service of Honda and Travis Santa Cruz was really done in a timely manner and once a so diligently to ensure the purchase of my new used vehicle .The service of Honda and Travis Santa Cruz was really done in a timely manner and once again I'm very happy with my overall experience..... More

This is an update to my previous review of Premiere Chrysler, Jeep and Dodge. 40 days after purchasing a used vehicle from Permiere, I am happy to be closing the book on this car buying experience. I Chrysler, Jeep and Dodge. 40 days after purchasing a used vehicle from Permiere, I am happy to be closing the book on this car buying experience. In the end, Troy Saavedra, the General Manager gave me a full refund. However, the experience was long, difficult and stressful to put it mildly. For the first two weeks after I had purchased the car and had major mechanical issues, I was unable to get anyone from the entire company on the phone. On the rare occasions that I was able to reach Ivy Falgout, my sales person, he informed that there was nothing they could do, that I could NOT speak to the manager or anyone else and that I needed to stop calling. I was told repeatedly that I would get a call back, and not once in two weeks of over 50 placed calls was my call returned. Finally, I was able to get Troy Saavedra on the phone which was a very pleasant change of pace. He promptly sent over a tow truck to bring my vehicle in to service for a diagnostic and set me up with a nice loaner car to drive in the meantime. This was great, until.. I didn't hear from anyone for an additional 2.5 weeks. At this time I had no idea what was going on with my car, what my options were etc. I placed several calls during this period, none of which were returned. Finally, I got a call from Troy who informed me that the car was indeed beyond repair, he apologized for his slow response, and offered a full refund or to find me an alternate vehicle. At this point I was exhausted by the car buying experience and took him up on his offer to find a replacement. I was shown a couple of cars, none of which were on the same level of the car I had originally purchased and the response to my calls remained slow. After about a week and half I felt forced to go through a different dealership and bought a car that I am very happy with. The difference in customer service between the two dealers is drastic. In conclusion, if you are going to buy from premiere, beware. Work with Troy if you can, if he has the time he is good to work with, unfortunately he rarely appears to have time. Never work with Ivy Falgout, he is unprofessional, rude and will rip you off. More

We received good service in the promised time frame. We received good service in the promised time frame. No unnecessary repairs or hidden costs. Will definitely return to this dealership for service We received good service in the promised time frame. No unnecessary repairs or hidden costs. Will definitely return to this dealership for service. Thank you. More

Premier Honda gave the best customer service I've ever received at a car dealership. They were easy to work with, I received a great offer on my trade-in, and I get to drive a new Honda Odyssey, which is received at a car dealership. They were easy to work with, I received a great offer on my trade-in, and I get to drive a new Honda Odyssey, which is a super vehicle. I would highly recommend this dealership. More