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Premier Honda

New Orleans, LA

Overview
Reviews
4.3
402 Reviews
Call Dealership (504) 245-1777
View Awards

11801 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 402 reviews

September 20, 2022

Even though we had an appointment, it took almost 3h to have my oil changed. More

by Nathalia
Recommend Dealer
No
Employees Worked With
Daniel
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Sep 25, 2022 -

Premier Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you have a chance. Thank you, and we look forward to hearing from you.

September 15, 2022

Great service; they work with the customer to accommodate them as best they can. ...pleasant personalities. More

by Claude Montegut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark J. Smith
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Sep 25, 2022 -

Premier Honda responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

September 08, 2022

Professional, friendly, and easy to purchase a car from Premier Honda. Loyal customer for Premier Honda! More

by jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Barholomew, Christopher Reggie
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Sep 25, 2022 -

Premier Honda responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2022

Very slow. This dealership doesn’t provide estimate of how long service will take. They don’t offer a ride home or to work if you don’t choose to wait there. More

by LCOLIN
Recommend Dealer
No
Employees Worked With
Don’t remember
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Sep 25, 2022 -

Premier Honda responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you can so we can address this situation directly. Thank you and have a great day.

August 28, 2022

Mark is always very helpful! Wonderful service but oil changes did go up to $70+ please reconsider bringing the price back down More

by hanktontierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
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Aug 29, 2022 -

Premier Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 23, 2022

Wonderful staff and they were an excellent help. Aston especially. thank you once again for your time and help More

by Lamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton
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August 23, 2022

Omg, I received my car back after oil change/tire rotation fully washed. Looked awesome. Service was great, got ride to and from home to avoid waiting for car. More

by Hondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
Aug 24, 2022 -

Premier Honda responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

August 19, 2022

Good experience. No complaints. Service advisor Keaton Pullard did a great job on my car. More

by bmanuel9784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keaton Pullard
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Aug 22, 2022 -

Premier Honda responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

August 18, 2022

I bought my car here go 4 years ago and still return for all my maintenance needs. The service center is great. They are always fair and reasonable and I trust that they will do a good job. More

by arosehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Reggie
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Aug 18, 2022 -

Premier Honda responded

Hi, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2022

Felt Cheated. Made me signed papers for a car with a different VIN # than originally promised. Paid a higher price and received a lower trim. Be careful when you More

by MJ033
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Higgins
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Aug 18, 2022 -

MJ033 responded

Felt Cheated. Made me signed papers for a car with a different VIN # than originally promised. Paid a higher price and received a lower trim. Be careful when you sign. Make sure the VIN is the same as your selected mode

Aug 19, 2022 -

Premier Honda responded

Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. Our manager would really like to speak with you more regarding this matter. Please reach out to Dwayne Lewis (dlewis@premierhonda.com). We look forward to hearing from you.

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