Premier Honda

Great service and very helpful I want to thank June for helping me buy my first car. He made possess easy; and he made sure I understood what I was buying. Thanks again June. I want to thank June for helping me buy my first car. He made possess easy; and he made sure I understood what I was buying. Thanks again June. More

Greatest Buying Experience!!! I was looking for a new vehicle and Rashaad really helped me out tremendously with everything from finding a car to getting me where I wanted to be at I was looking for a new vehicle and Rashaad really helped me out tremendously with everything from finding a car to getting me where I wanted to be at monthly and his customer service was outstanding!!! More

Trade in with pre-approval Sales associate listed was unprofessional, made me call in to my finance company to get information he was supposed to obtain for his mandatory prospe Sales associate listed was unprofessional, made me call in to my finance company to get information he was supposed to obtain for his mandatory prospect forms. Made me wait 2 hrs., then when he told me they could not use my pre-approval, he became agitated that I asked for a formal explanation vs the street or industry jargon he tried to throw at me...the sales guy spoke to me in a condescending manner then proceeded to question if I had a downpayment. I informed him that we would not move forward because I didn't like his attitude. I have since submitted an official complaint to his managers. More

Never take advantage of anyone So I along with my dAughter drove to New Orleans from Baton Rouge to purchase a be a vehicle that I'd inquired about through the internet. I was told So I along with my dAughter drove to New Orleans from Baton Rouge to purchase a be a vehicle that I'd inquired about through the internet. I was told the vehicle was available had an appointment for the next morning. Needless to say upon arrival the vehicle had been sold ( per the salesman) and he tried to reach me( never had a missed call) and no message. Well being that we were affected by the 2016 flood and in desperate need of a ride we found another car that was similar. Long story short the salesperson knew my family was affected by the flood sold me a lemon with 3,000 worth of engine work needed to the car. Yes I bought an as is car that last 2 weeks and as told it was only the 02 sensor. This is by far another kick in the xxx by a heartless SOB. So now my family has no transportation due to a dams get over dealership. More

Very Unhappy Human Being I know I don't have good credit which I informed the saleperson, but he assured me that it was not a problem and they could help me, boy was I wrong. I know I don't have good credit which I informed the saleperson, but he assured me that it was not a problem and they could help me, boy was I wrong. I went in to this dealership and purchased a vehicle. When I left the dealership with a 2010 Toyota Camry after putting a down payment of $1500 the vehicle was financed with a company called Credit Acceptance. I had the car about 2 weeks when I got a call and was told that Credit Acceptance would not finance the car unless my co-signer found another person to go on the loan with her because of my credit. I was told to bring the car in so they can find other options to get this car financed. I brought the car in about a week and a half later because during this time I received a payment book from the finance company stating the car was financed and a payment was due that day. I called the finance company and spoke with a representative that stated that the car was financed and that my first payment would be late. So I called the salesperson Rashad who was working with me and told him that the car was financed and Credit Acceptance wanted a payment the day I received the payment book. He informed me that the car was not financed and I needed to bring the car back. I said but the finance company is telling me that the car is financed. After all of the going back and forward between the two companies the car was not financed. I had the car for almost a month. So I bring the car back to find out that my down payment would be held which I paid in cash the same day I took the car home. On top of them holding my money it would be paid back to me in a check form and they would deduct from my down payment for the mileage and the cleaning of the car which the man told me they pay $130 dollars to have their cars cleaned. Now who do you know pay $130 to have a car clean. I am furious by this whole situation they have put me in. Now I am without a car unable to get to work and transport my children to and from school. I have been really messed over by Premier Honda. All of this could have been handled a different way. Now I am out of a car and $1500 dollars. More

Bad all around I emailed Andre ahead of time about a new Odyssey and asked if the price I was looking at was something that would take. He said it sounded reasonabl I emailed Andre ahead of time about a new Odyssey and asked if the price I was looking at was something that would take. He said it sounded reasonable and would just need to see my trade. I told him what everyone else was offering for it (all the same amount) and he said he would still need to see it. I was in town over memorial day and didn't have a good feeling from our conversations but decided to stop in anyway. I asked to speak with Andre and he came out talking up a storm. I'm pretty sure he had no recollection of our past emailings. He told me because i found him online i'd get a good deal but because it was memorial day i'd get a REALLY good deal. He talked to us a for a while and then my wife was going to test drive it. I said I would stay behind with my kids because I didn't feel like moving their car seats and he kept trying to insist my 1 & 3 year old didn't need car seats and would be fine. After they got back he asked for my keys to review my trade in. I asked if it would be quick because I needed to get the kids home. He said 5 minutes. 30 minutes later I asked for my keys to start getting them in the car and he said I should bring their car seats in and let them nap in the show room. I declined that tempting offer and got them in the car to leave. He came out and got annoyed that I was leaving and asked me to come back inside. I said I had to get home but would call him later. He said "man, you're going to make me do a deal in the parking lot?'' He finally gave me his amazing offer which was, $2k less for my trade than everyone else had offered and even factoring in 9k for my trade his total price was still higher than what he had listed the car for online. I went home and told my parents about how enjoyable that experience was and my dad said, "i could have told you never to go there". More

Deceived Customer This dealership is unprofessional, unorganized, and deceptive. They gave me a raw deal where they fudged my deal the numbers were skewed! Extremely di This dealership is unprofessional, unorganized, and deceptive. They gave me a raw deal where they fudged my deal the numbers were skewed! Extremely dissatisfied customer More

Great service , Another dealer said that I needed an appointment and could not serve me that day. I called Premier and spoke to Walter, the Manager. He told me to Another dealer said that I needed an appointment and could not serve me that day. I called Premier and spoke to Walter, the Manager. He told me to bring my car in right away, and they serviced my car while I waited! They also found that my brakes were worn, so I had them replaced while I waited! They also had the best price. Walter and his staff were great! More

WORST experience of my life. First time buying a car on my own and had a horrible month dealing with my used car purchase. My salesman was JOSHUA CRAIG, the floor manager. He was not trustworthy, knowledge my own and had a horrible month dealing with my used car purchase. My salesman was JOSHUA CRAIG, the floor manager. He was not trustworthy, knowledgeable, or professional. Any defect I pointed out with my car, he simply shrugged his shoulders or dismissed it. He made my buying experience stressful, uneasy, and overwhelming. I still have had to return my car for service on a bad alignment, bad tire, bad CV joints, etc. Even when getting service, CALVIN at the service department made me come back 4 different times for a simple alignment/tire rotation. He lied to me several times when I asked for the manager or salesman, saying they were on vacation. I do not trust ANYBODY there! The culture there is clearly about making profit in any dishonest way. I would NOT recommend this place to anyone. You are better off paying more money or traveling extra miles elsewhere. It will save you money and peace of mind in the long run. Premier Honda should be stripped of the Honda name and be shut down. Merry Christmas! More

BEWARE!!! The dealership sold me a BRAND NEW defective BEWARE!!! The dealership sold me a BRAND NEW defective 2013 Honda Accord Sport, not even a month ago. After several trips to the service departmen BEWARE!!! The dealership sold me a BRAND NEW defective 2013 Honda Accord Sport, not even a month ago. After several trips to the service department, I request a swap or refund. In order to get rid of me, the general manager Ashley called the police on me, THREE cars of police showed up, where I was summoned to appear in court for disturbing the peace. I am 5'4 and don't have an aggressive bone in my body and my elder mother was there with me. The service department manager Walter tells me that he can think of only two reasons why I keep complaining about the car. The first reason he gave is that I just don't want the car, and the second reason he gave was that I "NEED" my $4000 down payment back for something else. Now, I am stuck paying a note that is nearly $400 a month on a defective car and I have to appear in court for disturbing the peace, when it was my peace that was disturbed. More