Premier Honda

Wow! What an absolutely AMAZING experience from the very first contact with this dealership! Joy, who handles internet requests was super curteous and got the ball rolling! And Josh, the sales guy, got me e first contact with this dealership! Joy, who handles internet requests was super curteous and got the ball rolling! And Josh, the sales guy, got me exactly what I wanted within my exact budget!!! He didn’t pressure me, and was extremely kind, courteous and professional!!! After a few hardships, my credit isn’t great but Joy, Josh and the finance guy made this happen!! They also put me in a loaner vehicle while they checked a sensor light on the vehicle I had purchased before I brought it home!! I have bought several cars but this was THE BEST experience I’ve ever had purchasing a vehicle!!! Everyone at Premier Honda was so friendly and happy to help! I would recommend buying from Premier Honda!!! And definitely ask for JOSH, he’s absolutely fabulous and happy to help!! More

Great service friendly atmosphere Bought a 2008 Honda Accord and went to Honda Premier to get it checked out. I met Rose who gave me a step by step explanation of what the inspection w Bought a 2008 Honda Accord and went to Honda Premier to get it checked out. I met Rose who gave me a step by step explanation of what the inspection would cover. Immediately I felt like I had chose the right place to have the work done. I was assured that the work would be done correctly and in a timely manner, and it was. The car rides great and i feel like its going to give me good use for a long time. I would say the price was reasonable, because auto repairs are costly, but I wished it was a little less. I would definitely go back to Premier Honda. More

Service Maintance check up Service advisor, Mark J Smith was very professional during my visit. Service was prompt and courteous. I appreciate the quality of service providers a Service advisor, Mark J Smith was very professional during my visit. Service was prompt and courteous. I appreciate the quality of service providers at this location. More

Excellent service with a dedicated team of employees The staff was readily available to help and service tech Rose was a true source of help and had a great personality. Rose addressed all of my car is The staff was readily available to help and service tech Rose was a true source of help and had a great personality. Rose addressed all of my car issues... More

It was easy We accidentally ended up here. Ashton found the perfect car for me and she made the deal quick and easy. Thank you for your service. We accidentally ended up here. Ashton found the perfect car for me and she made the deal quick and easy. Thank you for your service. More

Joshua and Mr. Anthony were great. They both were very knowledgeable and professional when assisting me with questions and understanding the difference with the automobiles I was interested in purchasing. knowledgeable and professional when assisting me with questions and understanding the difference with the automobiles I was interested in purchasing. I would go back to premier Honda anytime. Sincerely, James More

I was very satisfied with my visit for a recall. My salesman was very helpful. And the service department was quick to take my ca salesman was very helpful. And the service department was quick to take my ca More

Ashton is the 🐐 I worked with Ashton to buy my car. From beginning to end she’s helpful and doesn’t leave you with any unanswered questions. The whole buying process I worked with Ashton to buy my car. From beginning to end she’s helpful and doesn’t leave you with any unanswered questions. The whole buying process was easy and she makes sure you’re all good before you leave. I recommend her to anyone looking to buy a car in New Orleans. More

A few little speed bumps but ultimately satisfied Brought car in for replacement of running lights Problem was covered by Honda extended warranty Car had 27,000 miles on it Even though it was obvi Brought car in for replacement of running lights Problem was covered by Honda extended warranty Car had 27,000 miles on it Even though it was obvious that both running lights needed to be replaceD The service rep says she was not authorized to replace both and only the service manager has the authority to OK Service manager was late coming in due to a medical appointment which meant I had to wait a couple hours more than I would like Overall he approved replacement of both and service was done in a timely matter so my overall satisfaction is good More

Dishonest Service Center If I could give zero stars, I would. DO NOT patronize this business! They charged me $250 to put a bunch of lube on a stuck part that they claimed to If I could give zero stars, I would. DO NOT patronize this business! They charged me $250 to put a bunch of lube on a stuck part that they claimed to have ordered and replaced. In addition, they drilled holes into the hood release inside of the car and attached the cable with a twist tie! I only stopped in to see if they could close the hood on my 2010 Accord, since the hoods on Hondas are known to get stuck in the open position. Whenever I bring it it for a repair or oil change, my normal shop closes it. (I don’t have one here because I just moved.) However, Premier Honda told me it would cost $200 to fix and a day to get the part. I said I’d go back the next day because I can’t keep parking with a slightly open hood. Then they told me the car wasn’t drivable! Apparently, the mechanic decided to completely take the latch apart WITHOUT TELLING ME and destroyed the cable, which wasn’t broken. The mechanic said I might end up needing a new hood and windshield if I drove it. Somehow I survived. I brought it back the next day, rather than going to another dealership because only this mechanic knew the extent of the damage he did the day before. When I arrived, the assistant service manager was texting and continued to do so because she was ‘texting my landlord about air conditioner.’ I understand that a lack of AC is no joke here, but I was a customer. The latch still sticks and now there are holes and a twist tie(!) holding part of my car together. All in all, I was robbed and received terrible service. I'll be reporting them to the Better Business Bureau. More