Premier Honda

New Car purchase 2019 Dodge Challenger CP Red On 24 February 2020, I purchased a new 2019 Dodge Challenger CP Red with 48 miles. As I headed back to Kansas City (my home), the driver's window kep On 24 February 2020, I purchased a new 2019 Dodge Challenger CP Red with 48 miles. As I headed back to Kansas City (my home), the driver's window kept whistling. I called the dealer Premier Honda 11801 Interstate 10 Service Rd, New Orleans, LA 70128, and they told me to send me the bill on the cost to repair if not under warranty. I took the 2019 Dodge Challenger into Speedway of Lansing Chrysler Dodge Jeep Ram, 555 N. Main Street, Lansing, Kansas 66043, phone number 913-727-9400 Attn: Jesse, Garage to be repaired. He called me back and said it could not be repaired under warranty because the glass was found at the bottom of the door, and the window was poorly replaced. The cost to repair the window at Speedway of Lansing Chrysler Dodge Jeep Ram was $321.67. I sent the bill to PREMIER CD JR of New Orleans and received the run-around. And more lies about what happened to the Challenger I purchased. This time they told me it happened in the garage when it happened to pick up glass from another automobile. The car buyers have the right to know the truth about the vehicle that they purchase. Non-Disclosures – car dealerships are required by law to disclose any and all information related to the vehicle you are purchasing. Knowingly not disclose this information to the purchaser, the dealership is committing auto fraud. Since I was not notified by the dealer or the salesperson of PREMIER CD JR of New Orleans of the actual condition of the car that I purchased was not revealed to me during your transaction. The car buyers have the right to know the truth about the vehicle that they are buying. Non-Disclosures – car dealerships are required by law to disclose any and all information related to the vehicle you are purchasing. Knowingly not disclose this information to the purchaser, the dealership is committing auto fraud. On 16 March 2020, I was on another trip to New Orleans and stopped into PREMIER CD JR of New Orleans with the bill from Speedway of Lansing Chrysler Dodge Jeep Ram. The manager came out and told me that he already mailed me the check in the amount of the charge of Speedway of Lansing of $321.67 and the extra set of keys for the Challenger they failed to give me when I bought the auto. The manager also told me that the reason the window was broken was a rock was thrown from a lawnmower and hit the driver's window and broke it (another lies cover-up). After six days (since I sent them the e-mail bill) I have not received the check or extra keys and do not expect to get either. More

Not good AT ALL....... first bad experience in all my years since I have had my car trying to convenience me the knocking under hood was there when I bought my car, one sale person told me he would help years since I have had my car trying to convenience me the knocking under hood was there when I bought my car, one sale person told me he would help when I brought my car back today and he would run a diagnostic test in my car well he sat in his chair behind the glass and sent few other people out to speak to me.... wow can’t even say in writing this how I still feel this evening More

Good service well manners very respectful good customer service I’ll like to deal with him at any time I come there for my car service service I’ll like to deal with him at any time I come there for my car service More

It was a very busy Saturday but as soon as we pulled up we were greeted by a sales person. Harold worked with us an got us the price we wanted for the car. we were greeted by a sales person. Harold worked with us an got us the price we wanted for the car. More

We just lost a very reliable 2004 Honda CR-V and we were pressed hard to replace it. Another Honda was our first choice. With that said, Premier Honda was our last choice when it came to Honda Dealers in th pressed hard to replace it. Another Honda was our first choice. With that said, Premier Honda was our last choice when it came to Honda Dealers in the Greater New Orleans area. We explored all of the dealerships and we're extremely dissatisfied with the reception we received. Especially after introducing ourselves and sharing our situation with them and the salespersons. We encountered every bad stigma associated with buying a car. Especially at Honda if Covington. Very displeased with them. We finally thought, " what about Premier in New Orleans East? " So glad we chose PREMIER HONDA. Our first interaction was with Brittany Shankin. We contacted Brittany using the information found on Premier Honda's site and explained our story. Brittany was excellent and excited to have the opportunity to work with us. She introduced us to Josh Ware who also was very considerate and determined to provide us with an excellent buying experience. I am so glad that we saved the best for last in choosing PREMIER HONDA. Both Brittany Shankin and Josh Ware are definitely dedicated to providing a 1st class customer experience. Even though it still took almost half the day, we were ultimately happy with our new Honda. We also would like to give an honorable mention to Jerry Sevin in Finance. I appreciate the fact that Premier Honda has people that actually appear to care about the client. Before, during, and after the sale. When I am in the market for a new car or know anyone who is, I will urge them to make Premier Honda their 1st choice! Especially if Brittany and Josh are still there. Thanks and Best Regards, More

I’m so loyal to this place fast and friendly yessssssssssss I’m not going anywhere else very comfortable place to come to yes yes yessssssssssss I’m not going anywhere else very comfortable place to come to yes yes More

Honda Premier in New Orleans east..Thank you for your fast service..shot out to Mr Calvin thanks for being detailed about my services and saving me some time...Awersome Place fast service..shot out to Mr Calvin thanks for being detailed about my services and saving me some time...Awersome Place More

Wow! What an absolutely AMAZING experience from the very first contact with this dealership! Joy, who handles internet requests was super curteous and got the ball rolling! And Josh, the sales guy, got me e first contact with this dealership! Joy, who handles internet requests was super curteous and got the ball rolling! And Josh, the sales guy, got me exactly what I wanted within my exact budget!!! He didn’t pressure me, and was extremely kind, courteous and professional!!! After a few hardships, my credit isn’t great but Joy, Josh and the finance guy made this happen!! They also put me in a loaner vehicle while they checked a sensor light on the vehicle I had purchased before I brought it home!! I have bought several cars but this was THE BEST experience I’ve ever had purchasing a vehicle!!! Everyone at Premier Honda was so friendly and happy to help! I would recommend buying from Premier Honda!!! And definitely ask for JOSH, he’s absolutely fabulous and happy to help!! More

Great service friendly atmosphere Bought a 2008 Honda Accord and went to Honda Premier to get it checked out. I met Rose who gave me a step by step explanation of what the inspection w Bought a 2008 Honda Accord and went to Honda Premier to get it checked out. I met Rose who gave me a step by step explanation of what the inspection would cover. Immediately I felt like I had chose the right place to have the work done. I was assured that the work would be done correctly and in a timely manner, and it was. The car rides great and i feel like its going to give me good use for a long time. I would say the price was reasonable, because auto repairs are costly, but I wished it was a little less. I would definitely go back to Premier Honda. More

Service Maintance check up Service advisor, Mark J Smith was very professional during my visit. Service was prompt and courteous. I appreciate the quality of service providers a Service advisor, Mark J Smith was very professional during my visit. Service was prompt and courteous. I appreciate the quality of service providers at this location. More