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Premier Honda

New Orleans, LA

4.1
398 Reviews

11801 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 398 reviews

September 25, 2024

Premiere Honda, has always taken great care of my car when being serviced. Because of their outstanding care, I continue to purchase my cars from this dealership. My current Honda is my third car from P More

by vnessmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hansen
September 14, 2024

The customer service representative was helpful and polite. He gave good advice and catered to my automotive needs. More

by tamararussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hansen
September 06, 2024

The experience I had with both the salesman and the finance manager was very very good. Everyone in the entire dealership was pleasant to work with. More

by Emlruns60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Barholomew, Christopher Reggie
August 21, 2024

A 4 hour wait for an oil change with a Scheduled Appointment is ridiculous. Not okay. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Barholomew, Christopher Reggie
August 19, 2024

I was waited on in a timely mater. ,perfectional , courteous, did not wait long.associate was good More

by Joannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 18, 2024

I had a wonderful car buying experience my sales man Joshua , Kyron and my finance manager Shawn was professional , polite, efficient , knowledgeable, hard working these guys handled there business ha More

by JAM.83SU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Brumfield, Kyron, Shawn
June 14, 2024

Service was good. ....no complaints at all so far. I'd come back next time. More

by GGREEN223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
June 12, 2024

All the people working at the dealership are great. Starting with the General Manager Dwayne Lewis who is never to busy to talk to you. The lady working at the parts counter made sure that I was helpe More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Lewis
May 28, 2024

Service department was professional and courteous. They found problems and fixed them that other shops missed multiple times. More

by Moonsun591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barholomew, Christopher Reggie
May 08, 2024

I set up an appointment to buy my car three days before the purchase. The day of the purchase, I got a call saying someone else wanted to buy the car and I needed to make sure I arrived on time. My wife an More

by mvines116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Citriu
May 09, 2024 -

Premier Honda responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Dwayne Lewis at dlewis@premierhonda.com. We look forward to hearing from you.

May 09, 2024 -

mvines116 responded

I will certainly reach out but somebody yesterday told me that your finance department had a change of personnel back in January when I submitted the cancelation the first time and messed it up somehow. They said it had been processed but would still take some time to post to my account. I hope moving forward you can make sure that cancellations don't take this long to process and that you make sure people want the warranty you are selling them.

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