Premier Chrysler Dodge Jeep Ram of Buena Park

RECALL OVER A YEAR AND STILL NOT FIXED PARTS AVAILABLE I AM VERY UN HAPPY WITH THIS DEALERSHIP OVER A RECALL ON MY VAN THEY DISCONNECTED AND WILL NOT CALL TO GET IT REPAIR VERY POOR SERVICE STILL CAN'T GET I AM VERY UN HAPPY WITH THIS DEALERSHIP OVER A RECALL ON MY VAN THEY DISCONNECTED AND WILL NOT CALL TO GET IT REPAIR VERY POOR SERVICE STILL CAN'T GET THEM TO CALL BACK DID SPEAK WITH THE SERVICE MANAGER OVER A MONTH AGO AND HE PROMISED ME HE GET BACK TO ME I'M IN HIS BACK YARD AND HE WANTS MY BUSINESS MY VAN IS A 2013 WARRANTY ALMOST GONE BUT GUESS WHAT STILL NO CALL AFTER A PROMISE FROM HIM More

the service department at Premeir chrysler jeep I have had many Chrysler Jeep Dodge products, Moe Jubran in the service department is "Best in Class" he is know's his stuff and if he has question I have had many Chrysler Jeep Dodge products, Moe Jubran in the service department is "Best in Class" he is know's his stuff and if he has questions he finds someone who does. More

Awesome Service! Everyone was friendly with excellent customer service., and I am pleased with my car selection. Keith Allison was great! He made sure I was pleased Everyone was friendly with excellent customer service., and I am pleased with my car selection. Keith Allison was great! He made sure I was pleased and understood all the care functions before leaving the lot, even though it was raining and late. More

Service Manager, Moe Jubran I write very few reviews. However, Moe Jubran excels in every way; Thank You! He is certainly the best Service Manager I have known in 30 years of exp I write very few reviews. However, Moe Jubran excels in every way; Thank You! He is certainly the best Service Manager I have known in 30 years of experience. Hands on, very personal and personable service, and an unfailing attention to detail. I have used this service department for 5 years, and he is the reason. More

Service Department Brought in my Jeep (07) Wrangler to have the hoses replaced as they are all original. (153,000) I was thinking of installing high performance after ma Brought in my Jeep (07) Wrangler to have the hoses replaced as they are all original. (153,000) I was thinking of installing high performance after market hoses; but, after a conversation with Moe he said you could, if you want to spend the extra money. However, you don't have a high performance engine, so you might want to put your money towards other immediate service needs or modifications. I appreciated Moe's advice and his recommendation to have my differential(s) serviced, since my hoses are not leaking. Moe & his service writers have always treated me with the upmost respect. I appreciate the sound advice & professionalism I receive each time I bring Jeep in for service. More

Excellent customer service on both Visits!! Today was my second visit to Premier Chrysler, this time was for the Airbag recall. Oscar Ruiz was my advisor, the customer service was excellent and Today was my second visit to Premier Chrysler, this time was for the Airbag recall. Oscar Ruiz was my advisor, the customer service was excellent and the repair was done in a timely manner. I expected good service, that is why this was my second trip. Back in April , Oscar was my contact by phone, I had an intermittent electrical problem with my Chrysler. I had contacted other dealers in my area, and did not like their response, so I looked further afield, and called Premier, spoke with Oscar, liked his approach and I decided it was worth a ride to Premier of Placentia to see if my problem could be solved. 1,000 miles later, and the electrical problem is still gone! Thank you again! The best recommendation I can give is " I would go back to Premier again" More

Absolutely the best car buying experience I have ever had. Everyone at this dealership is friendly, helpful and most importantly honest. Mel spent as much time as I needed to fully explain everything about th Everyone at this dealership is friendly, helpful and most importantly honest. Mel spent as much time as I needed to fully explain everything about the car I was buying - and that was not the car I had gone to see, but one much better suited for me. I love my new car and if I ever need another one, I will only go to Premier Chrysler Jeep of Placentia. More

Great people! Premier is great dealership. We drove a long way to purchase a car from them and it was definitely worth it. Mel had everything ready for us and the Premier is great dealership. We drove a long way to purchase a car from them and it was definitely worth it. Mel had everything ready for us and the whole experience was very quick, efficient, and pleasant. Who can say that buying a car? Everyone we had the pleasure of dealing with was very nice and accommodating. We got a great deal on the car and financing went off without a hitch. I would definitely recommend this dealership to anyone looking to buy a car because of how valued you feel as a customer. Thank you Mel and the whole premier team! More

2015 Rubicon Purchase There were plenty of Jeeps in inventory, the salesman, Perry was very knowledable, there was no pressure, and the deal was reasonable. All in all it w There were plenty of Jeeps in inventory, the salesman, Perry was very knowledable, there was no pressure, and the deal was reasonable. All in all it was a good process. I'd recommend them to others. More

They do what they say they are going to do The best thing about this dealership is they do what they say they're going to do. I was called and informed that my airbag was under recall they sche The best thing about this dealership is they do what they say they're going to do. I was called and informed that my airbag was under recall they scheduled an appointment to see me the next day. They told me it would take roughly 2 hours to complete the job and it actually took less than that. I was able to schedule my day according to what they told me I didn't have to reschedule anything else so thankful for that. More