Premier Chrysler Dodge Jeep Ram of Buena Park

At the end of a very long week, my Jeep had an issue with the alarm chip & the key. Since I work in Diamond Bar and live in Huntington Beach, I had the Jeep towed to Don-A-Vee. Prior to arriving at Don-A-Ve the alarm chip & the key. Since I work in Diamond Bar and live in Huntington Beach, I had the Jeep towed to Don-A-Vee. Prior to arriving at Don-A-Vee on Friday 07/15/2011 at 5 p.m., I called and spoke with Eric Westphal who was incredibly kind and helpful. When I arrived, he greeted me by name and assisted me immediately. I had to leave my Jeep so he called Enterprise and had me on my way rather quickly. When I returned on Saturday to pick my Jeep up, he went over everything and took care of the rental car. The service I received was beyond amazing and I can not express my appreciation enough. I will definitely be a return customer. I did purchase my Jeep at Don-A-Vee and will be back for my next one (maybe sooner rather than later after perusing the new Grand Cherokees!) It should be noted I initially called the Huntington Beach Jeep as I take my jeep to this location for service. I received less than helpful information which surprised me. Thanks Eric for taking great care of me! Maureen More

Have had bought 5 other jeeps/ chryslers from other dealerships in OC. This by far was the best experience I have had. They were friendly and fast on credit checks, financing, and getting a fair deal dealerships in OC. This by far was the best experience I have had. They were friendly and fast on credit checks, financing, and getting a fair deal. Howard stayed with us til the end and answered all questions. The experience went so well we ended up buying 2 jeeps that day. I had such a bad experience at other jeep dealerships I was ready to buy a foreign car, but Johnny the manager and Howard were so personable I was back on board. The other jeep/ dodge/ chrysler dealerships better pay attention you are losing customers to Don-A-VEE More

I was traveling through SoCal from Texas with my family on our way to our first vacation in four years. My Durango started acting up, the water gauge was going haywire getting hot and back to normal repeat on our way to our first vacation in four years. My Durango started acting up, the water gauge was going haywire getting hot and back to normal repeatedly and nonstop. My kids had endured 20 hours of my driving and we were so close to our final destination Disneyland when I had to tell them that we might have to cut our day short to fix the car. Boy where they bummed out. I knew it was going to be darn near impossible to get my car fixed the same day but I decided to look for the closest dealer to Disneyland and try to a least get the car looked at. Luckily I found Don-A-Vee Chrysler Jeep. My call was transferred to service and I was immediately greeted by Eric their service manager. I explained my problem to him about the car and about having to cut our Disneyland day short. He was very kind and respectful and gave me possible reasons for my car problem. He told me not to worry and that I should continue and drop my family off to get started at Disneyland then they would take care of the car while my family enjoys their vacation. He would arrange a ride back to the resort for me and a pickup when the car was done. I was pleasantly surprised at his wonderful and generous service and I took him up on his offer. When I dropped my car off I was blown away even more when he had a rental car waiting for me as he took my keys and told me to let them worry about my car and for me to go have a good time. I handed him the keys and off I went to rejoin my family on our vacation. A few hours later I received a friendly call from Eric stating in great detail what my car needed and after quoting me and unbelievable price I gave him the go ahead to fix it. He even promised me my car back by the evening! I enjoyed the full day at Disneyland and later that evening I picked up my car from Don-A-Vee in perfect working order! I thanked Eric repeatedly for his wonderful service and he told me it was his pleasure to help us out. I told him right then and there that his service killed my own dealer's service back home. In the morning when we were loading our luggage in the Durango I was again pleasantly surprised by Eric's continued service...My car was fully washed and the tires and rims sparkled in the sunshine! I hadn't noticed in the dark night that they had fully detailed my car as well. Thanks guys! You truly ARE the best! Joe in Texas. More

I'm glad that most people had a great experience here. However, we were completely reamed here. Howard and Steve the sales guys seemed nice. Then after the purchase we realized just how much they are shie However, we were completely reamed here. Howard and Steve the sales guys seemed nice. Then after the purchase we realized just how much they are shiesters. They tried to defraud us out of $500 within two days. Then renigged on the sticker contract and tried to make us pay extra for an additional bluetooth hookup. Then when we wouldn't buy it (because it was supposed to be included) they in essence told us to eff-off. Real professional. It's sad to say I have only owned my car one week and am ready to get rid of it and never buy a Jeep again, let alone ever step foot on this lot. Watch your wallet here because they're thieves. More

I have been looking for a Jeep for my daughter for three months. Last week, a used Jeep popped up at Don-A-Vee. I called, and got xxxxx of Clint Simcox in sales. Clint was warm, friendly, and not pushy. months. Last week, a used Jeep popped up at Don-A-Vee. I called, and got xxxxx of Clint Simcox in sales. Clint was warm, friendly, and not pushy. I decide to drive down to meet him that night. He was helpful and accomodating and he gave me very fair deal. I bought the car that night. More

I wanted to get out of my lease and I sent and e-mail to Don-a-vee. I received a response right away. I was able to buy my used car at a good rate and a low monthly. Everyone was very helpful. This wa Don-a-vee. I received a response right away. I was able to buy my used car at a good rate and a low monthly. Everyone was very helpful. This was one of the best experience I have had at any car dealership. More

I drive an hour from my home to have my Jeep serviced at Don-A-Vee. The service department is the best in Southern California. These guys know what they are talking about and know what they are doing. In Don-A-Vee. The service department is the best in Southern California. These guys know what they are talking about and know what they are doing. In particular, Doug Newell is by far the best service manager I have ever met. Freindly, honest and the most knowledgable guy I know. He is another reason I keep going back. A+++ More

Everything was good! Nobody was "way too pushy" like some places are, and that's a good thing because nobody wants to make a decision based on pressure! Everybody was very friendly and talk pushy" like some places are, and that's a good thing because nobody wants to make a decision based on pressure! Everybody was very friendly and talkative, but not overly talkative. The price was good, and they worked around my less than stellar credit and around my financial stuff. The paperwork was faster than whoever was before me (they were taking forever!), and signing off on my vehicle was quick and easy! Service was just really good, and the things that I needed explained were explained to me in simple yet thorough ways, and thus I was able to understand everything that I need to know. Overall, good experience! More

Allec is a very professional and friedly customer service person. He is always willing to explain repairs and need for them. Equally as well Moe is very hands on and courteous maintenance managew who is a person. He is always willing to explain repairs and need for them. Equally as well Moe is very hands on and courteous maintenance managew who is always willing to help and to give me options as to when repairs should be completed if not now. More

I have been going to Don A Vee for at least 9 years. My experience has been very good. They have been very knowledgeable about my cars needs. Their service has been very good. They have been good at estima experience has been very good. They have been very knowledgeable about my cars needs. Their service has been very good. They have been good at estimating costs and wait time. I would recommend this dealership More