Premier Chrysler Dodge Jeep Ram of Buena Park

Extremely professional and personable staff. We bought a jeep for our son and we found Eddie and Johnny great to work with. We would highly recommend the dealership. It was worth the drive from Rancho Cuca jeep for our son and we found Eddie and Johnny great to work with. We would highly recommend the dealership. It was worth the drive from Rancho Cucamonga! More

Bait and and switch on advertised Jeep. Rude.Lack of knowledge. Jeep's adverised on line suddenly became unavailable. I left and purchased a Jeep from a different dealer. knowledge. Jeep's adverised on line suddenly became unavailable. I left and purchased a Jeep from a different dealer. More

DON-A-VEE summed up: 1. Test Drive elsewhere then come here if they have what you want. 1. Test Drive elsewhere then come here if they have what you want. 2. If you have a trade-in, take it to CarMax and walk in with Cash 3. Use your own financing, or find out ahead of time what they were able to get for you as they won't tell you. 4. Be prepared for the wear-down tactic and key retention. 5. Bring some cash for gas if you live a ways a way. I went to Don-A-Vee to pick up a new Jeep Cherokee Laredo X in Red. The car was in stock and I was able to test drive it. I also has a 2009 Dodge Challenger RT Classic in B5 blue to trade in. Test Drive: The test drive experience was frustrating at best. It was pulling teeth to keep the salesman on the topic of the vehicle and not talking about video games. The drive route was extremely short, we were lucky if we covered a couple blocks. All-in-all it was tough to make up my mind on the car and trim package based on this experience. No other cars were offered to be brought out or looked at. Trad-in negotiation: Long story short, the salesman told me outright "We can't compete with Carmax." and came 2.5K short of the Carmax appraisal I had done that morning. As far as I can tell, they never set foot outside to inspect the car. New car negotiation: Standard wear-down tactics and holding on to my trade-in key were employed in order to make the sale. The sales man didn't waste any time dropping the price by 1K for the car with whatever rebates he could find. After that, they held me hostage by not relinquishing my key so that I could leave the premises. The salesman made several comments about how much I made and that I could afford this car (even though I have my first child at 5mos old) He did immediately apologize, but he was out of line. Eventually, we came to a point where the monthly payments made sense, though it wasn't until the salesman encouraged me to walk to my car so he could negotiate and go through the theatrics of walking out. Warranty: The finance officer was polite and courteous and even though she was required to try and sell me on the warranty, she did not press the matter or make comments about my personal life. Financing: I was pre-approved through my bank for 2.99% apr, I told the salesman I would take a lower APR if they could find one. They found me a 2.40% apr rate. Sounds great, but they never mentioned it until signing the contract, when it could have been used to bring the monthly payment down. Taking possession: They did wash the car and put gas in the car. Though don't expect a full-tank. It's policy at Don-A-Vee to only put in $30. More

I visited two other dealers closer to home and I couldn't even get return calls. I was lucky to have my iPad app lead me to DonAVee where Kelson not only took my call and verified my car and price within th even get return calls. I was lucky to have my iPad app lead me to DonAVee where Kelson not only took my call and verified my car and price within thirty minutes his service leadership led to my new purchase of a Jeep Wrangler Sport and additional parts and services for my new car. More

So i was in search for an Infiniti g35 coupe and they happen to have one, i sent an email to inquire about the vehicle and i got a response from Michael Setterington. He worked with me through the whole happen to have one, i sent an email to inquire about the vehicle and i got a response from Michael Setterington. He worked with me through the whole process through email and we managed at a set price. Once i arrived he had the car ready and running for me to check out and test drive it. Michael was great guy to have worked with, made everything easy and made me feel comfortable and if i had any questions he was more then willing to answer. He was very easy to speak with and made things feel very comfortable. I walked out the dealer with car and had a good experience at Don-A-Vee. More

We had a Great experience here at Don-A-Vee! They were willing to make a deal with us. They were very nice and easy to work with. Everyone there made you feel welcome. If in the future I am in need of ano willing to make a deal with us. They were very nice and easy to work with. Everyone there made you feel welcome. If in the future I am in need of another used or New vehicle...I will definitely give them my business! More

Had been shopping for a new Chrysler 300C and was getting the run around from other dealerships. Then came in contact with Dedra at Donavee....the difference was night and day. No pressure no haggling just g the run around from other dealerships. Then came in contact with Dedra at Donavee....the difference was night and day. No pressure no haggling just great service and within 24 hours had the car we wanted keys in hand! Excellent experience dont bother going anywhere else! More

I loved working with these guys. I emailed Michael late on friday night and he responded immediately.I called him when I got to the dealership On saturday he helped me right away and brought out the car th on friday night and he responded immediately.I called him when I got to the dealership On saturday he helped me right away and brought out the car that fit the description I gave him. Went into financing where I met Kenny. They were both very friendly and met the down payment and monthly payment I was looking for. These guys tell you how it is they don't try to jerk you around. I would definitely go to them again. Great Guys More

Without question the best car buying experience I have ever had. Kenny Smirz is a consummate professional. He's honest, responsive, extremely helpful and very good at what he does. I purchased a brand ever had. Kenny Smirz is a consummate professional. He's honest, responsive, extremely helpful and very good at what he does. I purchased a brand new car from him without ever stepping on the lot! Like many of you, I didnt have time to go to a bunch of dealerships to do my research and I wanted to do as much as possible over the web. In my effort to find the vehicle I was looking for I contacted many dealerships in the greater LA area and Kenny was without question the best one to work with. While other dealers would respond by trying to get me on their lot for a test drive, Kenny provided me with all the information I requested via email and after one phone call to negotiate the price, he drove 40 miles north to my house in Mar Vista to bring me all the paperwork to sign. After that he drove to San Jose to get the exact vehicle I wanted and then delivered it to my house the next day! I wont ever buy another car from anyone else and would strongly recommend you do the same. (For what its worth, Im not one of his longtime buddies! When I read all the other great reviews on him I gave him a hard time about having his friends post them all, but I quickly learned that they were well deserved which is why I wanted to take the time to post a review myself.) Thanks for everything Kenny! Youve got a customer for life! More

Michael Setterington did a great job of getting our payments down to where we wanted. Penny loves her new Jeep liberty. I would recommend Michel to all our friends to buy a vehicle from him. Great Job payments down to where we wanted. Penny loves her new Jeep liberty. I would recommend Michel to all our friends to buy a vehicle from him. Great Job Mike!!!! We gave 5 stars across the board. Clint and Penny. More