Premier Chrysler Dodge Jeep Ram of Buena Park
Buena Park, CA
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My experience at Don-A-Vee was very positive. As a first time buyer, I had a very tight budget to stick with and Jesus dedicated a lot of time and effort to help me achieve the payment I could afford. Dong time buyer, I had a very tight budget to stick with and Jesus dedicated a lot of time and effort to help me achieve the payment I could afford. Dong worked as a great mediator between the dealership and the bank to get me the best interest rate possible on my loan. Johnny saved me the hassle of playing the "numbers game" and really worked as an advocate on my behalf to get me all of the deals I qualified for. It was a long process, but in the end I couldn't be happier with the Patriot I ended up with! Jesus was so friendly and hard working. He and Johnny definitely made the whole car buying experience that much easier, and certainly made me a very happy customer. I will most definitely be recommending any family or friends to Jesus when they need to buy a car! More
Overall we feel we had a very pleasant experience. It seemed more like having a discussion with friends than the typical "who's trying to WIN the deal" you so often find in buying a car. They were all he seemed more like having a discussion with friends than the typical "who's trying to WIN the deal" you so often find in buying a car. They were all helpful in providing the information we needed in order to make an intelligent choice. If they didn't know the answer they went and found someone who could provide it. More
My Battery light came on on my way to work 10.9; (by the way it was just replaced @ GLENN E THOMSAS- SIGNAL HILL 9.29 after being towed from work) I called Don-A-Vee, Allec took my intial call; I explained way it was just replaced @ GLENN E THOMSAS- SIGNAL HILL 9.29 after being towed from work) I called Don-A-Vee, Allec took my intial call; I explained that battery was replaced 9.29, I can hear a Loud charging sound that just was not right, my co-worker that parks next to my spot told me he smelled buring under the hood. I do have a warranty, Allec advised me to take it in ASAP, being within 5 miles of work, this was easy. He called me a few hours later & said the alternator needed to be replaced, once they fix that they can do more test, well he is a man of his word, got it installed & had to raplace a "PC" somthing; he set up the rental car place to pick me up at work. THIS IS A TRUE SERVICE DEPARTMENT THAT CARES. Don A Vee will get all my business going forward!! Thank you Allec!!!!!!!!!! More
Brian and the entire Don-A-Vee team demonstrated outstanding service and professionalism throughout the sales process. They worked with me to arrive at a proper and fair deal on my new Jeep Grand C outstanding service and professionalism throughout the sales process. They worked with me to arrive at a proper and fair deal on my new Jeep Grand Cherokee purchase, and their parts and service team helped me "customize" my vehicle with genuine Mopar accessories quickly and affordably within two days following the sale. I recommend that everyone buy from Don-A-Vee. They won't be disappointed! More
In additional to servicing the car based on my requests, Allec always recommends those services that are needed to be preventative. He is very helpful!! Allec always recommends those services that are needed to be preventative. He is very helpful!! More
It was a pleasure doing business with Bill Porter. Bill was easy to work with, not pushy and kept to his word. I would highly recommend him to my family and friends. was easy to work with, not pushy and kept to his word. I would highly recommend him to my family and friends. More
Recently purchased a 2012 Jeep Compass from Don A Vee. I submitted my app online and received an immediate response from Kelson who was very friendly and informative. The entire process was smoother than I submitted my app online and received an immediate response from Kelson who was very friendly and informative. The entire process was smoother than I expected. Johnny in the finance dept was very friendly and explained the cost and details of the loan very effectively. I was very happy with my overall experience and would definitely recommend Don A Vee to friends and family. I LOVE my new Jeep! More
I was looking to replace an older truck (23 years old, 3/4 ton 4x4 p/u) with something smaller but still pretty handy for chores, camping, daily driver. I'm pretty tall, so we pass by and stop, check the 3/4 ton 4x4 p/u) with something smaller but still pretty handy for chores, camping, daily driver. I'm pretty tall, so we pass by and stop, check the inventory and see what I fit in. Titus was the salesperson and he was helpful in showing us cars and assisting in trying various models on. While pro-active he wasn't too pushy. We checked out a few Jeep models, test drove one and he didn't get too concerned when we took it on the freeway into heavy traffic to check out soft-top wind noise. Most of the vehicles, I didn't fit and that took a fair amount of time getting keys, running seats back and down, etc. We were primarily kicking tires but he stuck with us. Usually, sales people drop you for more lucrative possibilities or just wasting their time, but he hung in there. We finally tried a TrailBlazer which was in great shape for it's age, I've driven them at work and a relative has one, so I knew what they were, but he opened it way up, opened under the seats, crawled under it with me. Made a good deal, and we took it home. Marco finished the paperwork and that went about as quickly as it could have. All in all, a pleasant experience. More
I should have gone directly to Don-A-Vee instead of wasting my time with Ontario Jeep, Orange Coast Jeep/Chrysler, and Tuttle in Tustin. Ahed (sales) took us on a great test drive and was more than kn wasting my time with Ontario Jeep, Orange Coast Jeep/Chrysler, and Tuttle in Tustin. Ahed (sales) took us on a great test drive and was more than knowledgable of the Wrangler and its capabilities. He was professional, prompt, and honest. Once I found the Jeep Wrangler that I wanted, it was just a matter of working out the fine details with the sales team. Because we had a babysitter watching our kids, we had to leave during negotiations. Tom (the sales manager) called me later that evening and gave me the great news of meeting our requests. I received top dollar for my trade-in (more than I could have sold it for myself) and matched the other dealers in the area on the cost of a new Jeep. I've purchased close to 35 cars in my lifetime and this was by far the most professional, most considerate, and most friendliest staff I've ever experienced. In addition, Jeremy in finance was more than helpful. There was never a moment where we felt pressured or mislead. We were so grateful for the experience, we returned with a few dozen of gourmet cookies from French's Bakery! Some dealers in the Orange County area may be larger, but don't be fooled by their inventory and false advertising. Don-A-Vee is truly the 1940's/1950's version of "It's a Wonderful Life." Business done with an honest handshake and a trustworthy smile. THANK YOU DON-A-VEE!! More