Premier Chrysler Dodge Jeep Ram of Buena Park

30,000 mile service on 2011 Jeep Grand Cherokee The Service Analyst, Erik Mendoza, was very helpful, courteous, and down-to-earth - no pretentiousness. Appreciated the quality customer interface.. The Service Analyst, Erik Mendoza, was very helpful, courteous, and down-to-earth - no pretentiousness. Appreciated the quality customer interface.. Service was prompt and complete. Two recall issues resolved along with the scheduled service. More

Excellent service - very hepfull and prompt John Gomez was very friendly and helped me navigate the repairs and service to my car.. He was quick and knowledgeable and when the car was ready prom John Gomez was very friendly and helped me navigate the repairs and service to my car.. He was quick and knowledgeable and when the car was ready promptly called me More

Great customer service I've been here a few times now and every time I come in everyone is friendly courteous and they get me in and out in the time that they say they well I've been here a few times now and every time I come in everyone is friendly courteous and they get me in and out in the time that they say they well I really appreciate that. More

Amazing Customer Service Dennis Ferraro helped me with my Jeep Cherokee. He made sure I was totally satisfied with the service and price of my repair. He called just like he s Dennis Ferraro helped me with my Jeep Cherokee. He made sure I was totally satisfied with the service and price of my repair. He called just like he said he would to tell me what was wrong with my car and made sure I was satisfied with the price. They offered to take me home instead of waiting for the diagnostic and when the car was repaired, they offered to pick me up at the train station after work to pick up my car. It is nice to have someone be concerned and caring for a customer. Thank you Dennis for taking care of me. More

Good Sales Experience My husband and I needed to get our son a car for school and work, We were quite pleased with the experience we had at Premier Jeep. No pushy sales an My husband and I needed to get our son a car for school and work, We were quite pleased with the experience we had at Premier Jeep. No pushy sales and a straight-forward round of negotiating to finalize the price. Our car-buying experiences at other dealerships have been painful - always long and involved with less than honest sales people. Our good experience at Premier will bring us back when it's time to get our daughter a car. Thanks to Jerry and Jeff. More

Brian Cole and + Service Staff Brian Cole and his staff at Premier, formally known as Dona-Vee - have absolutely been the best dealership in SO CAL to work with. My husband and I ha Brian Cole and his staff at Premier, formally known as Dona-Vee - have absolutely been the best dealership in SO CAL to work with. My husband and I have leased cars for several years now, and these guys know all about customer service. Not only did Brian get me to the price I needed to be at, he made sure he was the best deal in town, that goes to show a lot about how much pride he takes to see a smile on a clients face, and be the best dealership in town. Hands down, I don't believe any other dealership can come close to what Brian and his staff, sales or service. We had a recent experience with the service team, and not only did I receive a rental fairly quickly, the manager made the process seamless, and that's how you want to feel leaving your dealership. More

Service Department you can TRUST This review is a long time coming. I have read some of the reviews and I feel that mine would be the most accurate for all my service needs over the p This review is a long time coming. I have read some of the reviews and I feel that mine would be the most accurate for all my service needs over the past 9 years coming to this dealership location. I drive about 30,000-35,000 miles a year. I am a very loyal customer. Being that the service and care that I get from the service department. As a woman I want a place to take my car that I can trust and I don't feel like I am getting ripped off. With the miles I drive I keep my car on the maintenance schedule and have had lots of visits, From minor to major work that was always done professionally and all the people are very courteous. I feel that also all the mechanics in service do a great job and way to many to mention but I appreciate all of you and all you do for me. I feel the mechanics a lot of times go unnoticed, I truly appreciate Moe and my service advisor George. We have had a long journey over the past 9 years for service. Please drop by and give them a try and you will not be disappointed. More

Best Dealer Service Experience Over my years of driving I've come dislike two things, traffic on the 91 freeway and dealership service writers. Well, the 91 still has horrible traff Over my years of driving I've come dislike two things, traffic on the 91 freeway and dealership service writers. Well, the 91 still has horrible traffic, but because of the customer service I have received from Premier Chrysler, specifically from George and Moe, I have a renewed trust and enjoy great customer service. I am so glad to have found them and I cannot thank them enough! More

Thanks Moe and George I have only started to service my new jeep this year at Premier Chrysler and I met Moe and George from the service department. Premier is lucky to hav I have only started to service my new jeep this year at Premier Chrysler and I met Moe and George from the service department. Premier is lucky to have Moe and George, they are the best. Not only they know their craft, they are also professional, courteous and understand the needs of their customers. You got my vote if ever there is one for the best customer relationship and service. Thank you for your care. Tony A. More

Easy Transaction Henry Rivas was patient & helpful, there was no high-pressure "Closer" and the Finance person didn't push the extras too hard. It took over 3 hours t Henry Rivas was patient & helpful, there was no high-pressure "Closer" and the Finance person didn't push the extras too hard. It took over 3 hours to test-drive a couple cars & finalize the transaction, but it was a fair price & a pleasant-as-it-can-be experience. More