Premier Chrysler Dodge Jeep Ram of Buena Park

Service Department Experince Max B. Outstanding Service experience ! Mo and George have provided excellent service and technical advise on my vehicles for past few years. I highl Max B. Outstanding Service experience ! Mo and George have provided excellent service and technical advise on my vehicles for past few years. I highly recommend their service department. More

Excellent Service Department Moe and the rest of the service crew take excellent care of my vehicles; I have two Jeeps. They are always polite and very helpful. I would highly rec Moe and the rest of the service crew take excellent care of my vehicles; I have two Jeeps. They are always polite and very helpful. I would highly recommend them. More

Amazing customer service When I first went into the dealership, i wasn't quite sure what type of vehicle I was looking into since I'm a first time mom. Mel helped me out a lot When I first went into the dealership, i wasn't quite sure what type of vehicle I was looking into since I'm a first time mom. Mel helped me out a lot to find the perfect care and the price and all the services and he had given me options on different selections of cars. The customer service was outstanding and the way he had given me time to think instead of rushing a sale. I'm very pleased with my choice of vehicle and will be looking into buying another car in the near future. Thank you for all your hard work that you do. More

Awesome service!! You've won my business I normally don't take my cars to dealerships for repair because they usually charge much higher prices than my local 'trusted mechanic.' I begrudging I normally don't take my cars to dealerships for repair because they usually charge much higher prices than my local 'trusted mechanic.' I begrudgingly took my car in to Premier Chrysler Jeep of Placentia - Service Center because of a recall. Erik Mendoza was very friendly and professional. Along with answering my questions he also noted a minor repair that he quickly did on the spot for free. Other places would charge me about $150 for the twenty second repair. Well, that minor freebie that Erik gave me changed my mind and now he has me as a loyal customer! I will spend a lot more money with his service center because he EARNED MY TRUST. Thanks, Erik! More

New car Mel was very helpful when I came in to buy a new car - he spent time finding out exactly what I wanted and was persistent in finding me exactly that! Mel was very helpful when I came in to buy a new car - he spent time finding out exactly what I wanted and was persistent in finding me exactly that! More

Best Service Experience at a Dealership to Date I brought my new vehicle to Premier for its first service after getting the run around at the Dodge Dealership from which I purchased it. Honestly, t I brought my new vehicle to Premier for its first service after getting the run around at the Dodge Dealership from which I purchased it. Honestly, this was my last hope of getting my service done by a dealer before going to an independent service location. I came in and waited for the service (oil change / tire rotation). The turn around was quick, and the service professional and friendly. The next day, I noticed some damage on one of my painted rims that I hadn't seen before. I came back to Premier and expressed my concern to Moe, the shop Foreman. He assured me that it appeared to be curb damage, and not something that occurred during the tire rotation, but offered to take care of having it repaired anyway! You don't hear that everyday! The repair was awesome, no sign any damage ever occurred to my rim. This was a WOW experience. I will definitely be back for all my service for both of my Mopar vehicles, and will look here first when it is time to buy next! More

"Thanks Moe" I had to have service on the radio in my new Jeep Grand Cherokee last week at Premier Chrysler and I met Moe, the Shop foreman from the service depart I had to have service on the radio in my new Jeep Grand Cherokee last week at Premier Chrysler and I met Moe, the Shop foreman from the service department. Premier is lucky to have Moe, he is the best. He took the time to troubleshoot and although he could not get the Sirrius stations to work he insured me that he would this week. He did just that...Gave me a car to drive while finding out that the radio was faulty and replaced it with a new one. Moe was professional, courteous and understands the needs of his customers. He has my vote if ever there is one for the best customer relationship and service. Thank you for your care. Gary & Mary L. More

2014 Jeep Cherokee/Diesel Best car buying experience I can remember. No haggling, great price, and worked diligently to get our trade in paid off. All 3 members of the team, Best car buying experience I can remember. No haggling, great price, and worked diligently to get our trade in paid off. All 3 members of the team, Henry, the sales rep Jeff Williams, the sales manager Tim, Finance manager ...made for a quality transaction. Pete Polusky More

30,000 mile service on 2011 Jeep Grand Cherokee The Service Analyst, Erik Mendoza, was very helpful, courteous, and down-to-earth - no pretentiousness. Appreciated the quality customer interface.. The Service Analyst, Erik Mendoza, was very helpful, courteous, and down-to-earth - no pretentiousness. Appreciated the quality customer interface.. Service was prompt and complete. Two recall issues resolved along with the scheduled service. More

Excellent service - very hepfull and prompt John Gomez was very friendly and helped me navigate the repairs and service to my car.. He was quick and knowledgeable and when the car was ready prom John Gomez was very friendly and helped me navigate the repairs and service to my car.. He was quick and knowledgeable and when the car was ready promptly called me More