Premier Chevrolet
Brooklyn, CT
387 Reviews of Premier Chevrolet
Excellent The overall friendliness, they are willing to work with you to try and put you into a car. I have bought three Vehicles there so far. The overall friendliness, they are willing to work with you to try and put you into a car. I have bought three Vehicles there so far. More
Purchasing a car made easy I felt no pressure at all but still was able to ask questions.Everyone was very helpful and friendly. When I left I had no stress from my experience j I felt no pressure at all but still was able to ask questions.Everyone was very helpful and friendly. When I left I had no stress from my experience just a nice felling of a very friendly atmosphere. More
I asked Paul to work to find the right vehicle He did at the right cost point and the exact right color and options. I am a happy customer thanks. thanks for the service. Thanks. He did at the right cost point and the exact right color and options. I am a happy customer thanks. thanks for the service. Thanks. More
Made it happen for us! Steve Zenowitz was awesome. He showed us a new leftover 2015 Impala with many incentives along with their discount that made our dream car affordable Steve Zenowitz was awesome. He showed us a new leftover 2015 Impala with many incentives along with their discount that made our dream car affordable to our budget. He spent a tremendous amount of time reviewing all the features on the vehicle, allowed us to take it out for a test drive, and made us very comfortable through the entire process. One of the best experiences we've ever had purchasing a new car. Thank you Steve. What a pleasure! More
100% customer satisfaction Words cannot express the quality of work, effort and comfort I received from the staff at Premier Chevrolet. They gave me a birthday I will NEVER, EVE Words cannot express the quality of work, effort and comfort I received from the staff at Premier Chevrolet. They gave me a birthday I will NEVER, EVER forget! A very special thanks to Steve Zenowitz and Mark Pillsbury! :-* My only regret is not finding them sooner. I would recommend their business to anyone. More
Great customer service Paul Taylor was great. He stuck by his word, and got me exactly what I asked for and more. Thank you Paul for your work! Paul Taylor was great. He stuck by his word, and got me exactly what I asked for and more. Thank you Paul for your work! More
Disgraceful My wife and I called to inquire about the price flexibility of a used truck Premier Chevrolet had listed. Because we reside 75 minutes from the dealer My wife and I called to inquire about the price flexibility of a used truck Premier Chevrolet had listed. Because we reside 75 minutes from the dealership, we wanted to make sure the pricing was in the ballpark of our budget before wasting our time. Joanne, the internet sales manager, was the point of contact for negotiations between the finance manager and us. We came to an agreement on price and agreed to leave our house immediately to purchase the vehicle, contingent upon a successful test drive. Premier Chevrolet requested a deposit over the phone, and we responded by offering our credit card or another method. Joanne then stated since we were leaving immediately and were expected at the dealer within 90 minutes, the deposit could be placed upon arrival at the dealership. Although we offered to put a deposit on the vehicle, the dealership declined, insinuating they would hold the truck for the next 90 minutes before we arrived. Arriving at the dealer, we were surprised to find out the dealer had not only let the truck we had agreed to purchase go out for a test drive but they had also begun the process of signing papers with that customer. After being lead on that we would be purchasing the truck by taking us on our test drive, we were informed by the salesman, the truck had been sold. Voicing our disgust with the dealership not honoring our verbal agreement was met without concern because according to their sales manager, Jason, “They just want to take in as much money from customers as possible.” It speaks volumes about the character of those at the dealership that they held no accountability for the mistakes of their employees and proceeded with the sale to the new customer at our expense. Premier Chevrolet screwed us out of the truck they agreed to sell us, 4-1/2 hours of time and ½ tank of gas. More
"Friendly and Relaxed" What a friendly and relaxed experience!! It was like buying a new vehicle with a group of friends looking out for my best interest. Very satisfied, th What a friendly and relaxed experience!! It was like buying a new vehicle with a group of friends looking out for my best interest. Very satisfied, thanks. More
Service Department Is Among The Very Best On Wednesday February 3rd I was stopped cold. Since I am a delivery driver for a Messenger Service, I had about half of my route still to deliver. I k On Wednesday February 3rd I was stopped cold. Since I am a delivery driver for a Messenger Service, I had about half of my route still to deliver. I knew it was the brakes and they sounded horrible, but I didn’t know the extent of the problem. I stopped at Premier Chevrolet in Brooklyn and explained. Once the service department boss (Andy Rushford) understood my circumstances and the need for me to get back on the road quickly, he put me on a fast track. I thought I would have to ask another driver to come and finish my route. In ninety minutes, I was back on the road! The service at Premier-Chevrolet was nothing short of phenomenal. The constant communication between myself, Andy, and my service technician (Gage) was absolutely the best I have ever experienced, and kudos to the managers at Premier for knowing how to pick the best of the best! If you have a winning strategy and you adhere to it every day – you produce the best. This was no simple job, but service technician Gage had the aptitude, intelligence, and the determination to get me back on the road so quickly at a critical time. To Premier Chevrolet I unabashedly endorse and thank you for the superior service by Andy Rushford and Gage. Thank you for all that you did. Thank you to Premier for keeping excellence in service at the top of their priorities. Wayne A. Newington, Connecticut Job 64169 More
Personalized "No-Pressure" Buying Experience I had a very relaxed and accommodating experience while purchasing my new "used" car at Premier Chevtolet. I addition to working with Paul on my purch I had a very relaxed and accommodating experience while purchasing my new "used" car at Premier Chevtolet. I addition to working with Paul on my purchase, I also had the opportunity to go through the car in the service area. I was able to take a close look at the vehicle with out feeling pressured. I enjoyed my experience and more so, my new car. Thank you, Jim More