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Premier Chevrolet GMC of Morgantown

Morgantown, WV

4.2
161 Reviews

5392 University Town Centre Dr

Morgantown, WV

26501

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Showing 161 reviews

November 07, 2021

The dealership made repairs to the vehicle before they asked me if I wanted it done. And then started to replace air conditioning lines in the rear of my vehicle. And they do didn’t need to be replaced More

by robertlobban1_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac
September 28, 2021

usually make it right if there is an issue. Waiting rooms are clean and not over populated More

by rondvu2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bishoff
September 08, 2021

Brandon Boyes went above and beyond to provide great customer service. I had a negative experience with Chevrolet's Roadside Assistance program and Brandon helped by dispatching a local tow company and More

by Travis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Boyes
July 12, 2021

I found all I encountered while my car was being diagnosed at Premier Chevrolet Buick GMC to be most courteous and very professional. The young man who assisted me is Service Advisor Mike who went a More

by snorris1101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor Mike
Jul 12, 2021 -

snorris1101 responded

Thank you for all assistance given

July 08, 2021

They get your money and don’t want anything to do with you. Don’t answer you calls or and make excuses for there actions More

by Sschaffer_phs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Six, Thomas Mathew
November 12, 2020

I sold my vehicle on 8/28/2020 called to cancel my extended warranty. Just called dealership to find out that they did not cancel it until 10/20/2020. Always had poor customer service with them ove More

by Marie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Mathew
August 25, 2020

Aaron is an excellent Service Advisor! Always gets our vehicles in quickly and doesn't push extras on the bill. Aaron is very friendly and professional. More

by jcarr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
June 27, 2020

My wife and I went by looking for a Suburban and talked to Robert Bishoff who was fantastic to work with. He listened to our story and what we wanted to buy. He did everything he could to consult us throug More

by Jrichards3car
Recommend Dealer
Yes
Employees Worked With
Robert Bishop of , Robert Bishoff
March 26, 2020

Service department was quick and Aaron got me right in with no appointment! I know things are crazy right now but the service department handled it like pros. Aaron was very amazing! More

by Janet_carr
Recommend Dealer
Yes
Employees Worked With
Aaron Carr
March 13, 2019

Great experience I had the best experience buying a car I’ve ever had. My salesman was very professional and knowledgeable and everyone treated me with kindness and re More

by Jwakim1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Randall, Gerry Raymond, Thomas Mathew
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