Premier Chevrolet GMC of Morgantown
Morgantown, WV
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The dealership made repairs to the vehicle before they asked me if I wanted it done. And then started to replace air conditioning lines in the rear of my vehicle. And they do didn’t need to be replaced asked me if I wanted it done. And then started to replace air conditioning lines in the rear of my vehicle. And they do didn’t need to be replaced. And to top that off my vehicle isn’t functioning properly mechanically, the air conditioner in the rear. And my back door won’t won’t function correctly. More
Brandon Boyes went above and beyond to provide great customer service. I had a negative experience with Chevrolet's Roadside Assistance program and Brandon helped by dispatching a local tow company and customer service. I had a negative experience with Chevrolet's Roadside Assistance program and Brandon helped by dispatching a local tow company and repairing the vehicle in the same day. He included a few extra complimentary services to compensate for the unexpected delays with Chevy's Roadside Assistance program and GM's escalation process. He turned a very negative situation into a very positive situation that resulted in a positive outcome. More
I found all I encountered while my car was being diagnosed at Premier Chevrolet Buick GMC to be most courteous and very professional. The young man who assisted me is Service Advisor Mike who went a diagnosed at Premier Chevrolet Buick GMC to be most courteous and very professional. The young man who assisted me is Service Advisor Mike who went above and beyond to assist me after breaking down on the Highway 211 miles from home and having to have my car towed to Premier Chevrolet Buick GMC. The Service Department ran diagnostics on my 2012 Buick Lacrosse for 3 days but was unable to find any disorders. Consequently, my car had to be towed from Morgantown, West Virginia back to my home State of Maryland. This Dealership allowed my car to be stored there until I was able to make arrangements for a tow without any storage fee. I truly appreciate the kindness shown me and would like to rate Mike with 5 Stars. Thank you for your help. More
I sold my vehicle on 8/28/2020 called to cancel my extended warranty. Just called dealership to find out that they did not cancel it until 10/20/2020. Always had poor customer service with them ove extended warranty. Just called dealership to find out that they did not cancel it until 10/20/2020. Always had poor customer service with them over over issues as well. Do not buy vehicles from them. Finance manager would NEVER return any of my calls. Had to speak with a salesman every time I called More
Aaron is an excellent Service Advisor! Always gets our vehicles in quickly and doesn't push extras on the bill. Aaron is very friendly and professional. vehicles in quickly and doesn't push extras on the bill. Aaron is very friendly and professional. More
My wife and I went by looking for a Suburban and talked to Robert Bishoff who was fantastic to work with. He listened to our story and what we wanted to buy. He did everything he could to consult us throug to Robert Bishoff who was fantastic to work with. He listened to our story and what we wanted to buy. He did everything he could to consult us through then buying experience. We will definitely purchase a car from him again. More
Service department was quick and Aaron got me right in with no appointment! I know things are crazy right now but the service department handled it like pros. Aaron was very amazing! with no appointment! I know things are crazy right now but the service department handled it like pros. Aaron was very amazing! More
Great experience I had the best experience buying a car I’ve ever had. My salesman was very professional and knowledgeable and everyone treated me with kindness and re I had the best experience buying a car I’ve ever had. My salesman was very professional and knowledgeable and everyone treated me with kindness and respect. To top it all off I got a great deal and stayed in my budget! I’ve been telling all my fiends and family about Premier! More