Premier Chevrolet GMC of Morgantown
Morgantown, WV
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Terrible Service Department We purchased a 2012 Buick Enclave in December 2012 and the buying experience was so so at best. When service is needed absolutely horrible. We had a We purchased a 2012 Buick Enclave in December 2012 and the buying experience was so so at best. When service is needed absolutely horrible. We had a DVD Player installed when we purchased the vehicle by the dealer. We have had trouble with the DVD player so we have been trying to make an appointment since July of 2014 to get it looked at because the company who installs the DVD player is only there certain days. We had to take the vehicle back for recalls and about 2 weeks ago we made an appointment for yesterday to have it looked at. They had 2 weeks to get ready for this and told them the video was cutting out. Went out of our way to drop it off Wednesday night and when we got it back today Friday the recalls were taken care, but nothing was done with the DVD Player. We now have to make another appointment, which couldn't do that today because nobody would get back to us after we were told they would. I will never purchase anything from this place again if that is how the service department is ran. I am very disappointed in the way customers are treated after the sale. More
Chevy silverado As usual an excellent buying experience. Dave Babel is up on the latest innovation from Chevy. Some innovative trading and negotiating was required As usual an excellent buying experience. Dave Babel is up on the latest innovation from Chevy. Some innovative trading and negotiating was required to obtain the wanted vehicle, but persevere,they did. This is my second diesel truck purchase from premier and I'm sure it,s not the last More
Pleasurable experience with Premier My wife and I visited Premier and were greeted by David Babel on the lot. From the start his friendliness and easy going demeanor were very apparent. My wife and I visited Premier and were greeted by David Babel on the lot. From the start his friendliness and easy going demeanor were very apparent. He presented the vehicle I was interested in very well and he was very knowledgeable of it's features and options. We really love our 2007 Silverado 1500 LTZ Vortec Max and Dave worked to great us a great deal. I can honestly say Premier has very friendly and accommodating staff. If my family or friends are in the market for a new or quality used vehicle go in and see Dave! More
Great Service! Kim Wilfong was my salesperson, and did a fantastic job! She was very personable, and explained my new vehicle in good detail. She answered all the Kim Wilfong was my salesperson, and did a fantastic job! She was very personable, and explained my new vehicle in good detail. She answered all the questions we posed to her. Growing up as the daughter of a GM dealer, I am very aware of the ins and outs of the car business, and how important the sales team is. Kim is a great salesperson, and I'm glad she found us wandering around the parking lot looking for my "retirement vehicle." More
Thanks to Mike Hogan I really love my 2015 Impala, it's great to drive. Mike Hogan, with some assist from other Premier staff members, made sure I got the features I wante I really love my 2015 Impala, it's great to drive. Mike Hogan, with some assist from other Premier staff members, made sure I got the features I wanted. Mike spent a good amount of time making sure I knew my new car, for witch I'm grateful. Thanks Mike!! More
September 2014 Review Premier is a great dealership! We just recently purchased our 3rd Brand New Vehicle from them! This time we had the pleasure of working with Robert Bi Premier is a great dealership! We just recently purchased our 3rd Brand New Vehicle from them! This time we had the pleasure of working with Robert Bishoff, and he was wonderful from the very first time we spoke with him. He was very helpful and knowledgeable, and answered all of our questions. We told him what we were interested in buying and he made the buying process very smooth! He told us about rebates and incentives on the vehicle we was interested in. He was very patient with us while we decided which vehicle to buy and which color. We would recommend Premier to friends and family who are looking to buy a new or used vehicle! Thank you again from The Walls Family More
Majed Al Ali Great Dealership , so friendly and top quality costumer service , special thanks to Mr Mike Hogan , made my purchase so smooth and comfortable .Even a Great Dealership , so friendly and top quality costumer service , special thanks to Mr Mike Hogan , made my purchase so smooth and comfortable .Even after purchasing my vehicle the I still get the same high quality service . More
2015 2500 hd Great experience, good selection, friendly staff, went above and beyond. Decent price willing to work with us on time. Offered to feed us cause it was Great experience, good selection, friendly staff, went above and beyond. Decent price willing to work with us on time. Offered to feed us cause it was late. More
thanks Kim! Kim Wilfong and the Premier Team did a great job working with both me and my daughter! We purchased a used truck and a used Mini Cooper and our sales Kim Wilfong and the Premier Team did a great job working with both me and my daughter! We purchased a used truck and a used Mini Cooper and our sales experience was really pleasant. I appreciate the professionalism of the entire dealership. More
Excellent service, excellent experience Thank you Team Premier Chevrolet Buick GMC! We planned to look at the truck we purchased yesterday with the hope of being able to drive it off the lot Thank you Team Premier Chevrolet Buick GMC! We planned to look at the truck we purchased yesterday with the hope of being able to drive it off the lot. Mike Hogan led us through the features of the truck, he is very knowledgeable about the entire line of vehicles Premier offers and was willing to answer all of our questions. He and the team made us feel welcome, encouraged questions, gave us time to evaluate our options and was upfront about how best to work a truck payment into our budget. Thank you for everything! Oh... The new facility is beautiful, if you are in the area and in the market for a new vehicle be sure to go to Premier. We are very happy with our purchase. More