Premier Chevrolet GMC of Morgantown

Treated with honesty and respect I purchased a 2015 GMC Acadia from Kenny and found both Kenny and the Sales Manager, Gerry a pleasure to work with. I'll be back in a couple of years I purchased a 2015 GMC Acadia from Kenny and found both Kenny and the Sales Manager, Gerry a pleasure to work with. I'll be back in a couple of years when it's time to trade again. More

simple oil change and minor maintenance I had an appointment for 1 pm and I showed up at 12 30 pm just to get there early. I spoke with Josiah told hima weird noise was coming from my back I had an appointment for 1 pm and I showed up at 12 30 pm just to get there early. I spoke with Josiah told hima weird noise was coming from my back passenger tire, a piece on my door just broke that morning, and a oil change. I SIGNED a paper saying what all will be done with my car. They said an hour it will be done. Finally at 3 pm I called and called. Finally Roberta answered she transfered me to someone's voice mail. I hung up called back several times she wouldn't answer. My husband called and she answered his phone call.. she then went to tell him I never brought my car in, then to say they lost my car, then to say they forgot all about my car.. they finally delivered my car at 630 pm. And the foot was still never fixed. .. it is now 3 weeks later and I'm still waiting on my part that they said will be there in a day or two.. this is absolutely the worst service department ever.. the employees are RUDE! ! You would think the owner of the business would do something. But I guess he enjoys having a horrible business environment. Do not bring your car here... drive to clarksburg!! Very friendly and they bend over backwards to make things right for you! !!! More

Deceptive Sales Department Our overall experience with this dealership's sales department will keep us from ever dealing with them again in the future. They get the sale, and t Our overall experience with this dealership's sales department will keep us from ever dealing with them again in the future. They get the sale, and that is it. No customer service at all. Brought up concerns after the sale, and they continually lie and refuse to return calls. I really don't understand how this dealership expects to stay in business if they continue to use this group of salesmen. More

Good experience Worked with Chris, Nithin and Gerry on purchasing our 2015 Acadia. They were friendly and professional. I would recommend to anyone in the market for Worked with Chris, Nithin and Gerry on purchasing our 2015 Acadia. They were friendly and professional. I would recommend to anyone in the market for a GMC. More

I wouldn't do it again. I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and t I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and that I was making a 3 hour trip one way. When I arrived the car had not been looked at by the service department despite being on the lot for more than a week. After I purchased the car I had to wait for it to be "checked over" and cleaned even though I had given them 24 hours notice of my arrival. Very disappointing. I had to drive my new car home in the dark because they did not make any preparations for me even though I drove an extensive amount of time to shop with their dealership. Also, my credit was run without my permission. The results were handed to me without me even knowing what they were. An hour later when I was in financing to sign loan paperwork I was asked to sign a slip giving them permission to check my credit. I had arrived with a preapproved loan from a bank and my credit should never have been run at all. Shame on them. A few miles away from the dealership on my way home, smoke started coming out from under my hood. I had to pull over on the interstate to discover that during the oil change, the service department had spilled oil all over my engine and not wiped it up. On further inspection, all of the other fluids under the hood were either dangerously low or non-existent. This included clutch, brake, power steering, windshield washing and antifreeze fluids! I had just waited for my car to be serviced! Then, I noticed that, despite the new inspection sticker on my windshield, I had a low beam head light out and my windshield wipers were not functioning properly. For a week I have been getting the run around with management about making this right and servicing my car. They promise to call back and never do. Apparently the service department doesn't fall far from the management tree. Buyer beware. More