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Premier Chevrolet GMC of Morgantown

Morgantown, WV

4.2
161 Reviews

5392 University Town Centre Dr

Morgantown, WV

26501

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Showing 161 reviews

April 18, 2015

theplace2go The guys I worked with went out of there way to get me financed even though I was not in an ideal situation and had way less than perfect credit. They More

by jsly304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Black, Gerry Raymond
Apr 29, 2015 -

Premier Chevrolet GMC of Morgantown responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, Kate Goodnough Internet Sales

April 15, 2015

My New Terrain After two days of searching for the right vehicle, with the help of a very nice, patient knowledgeable salesman Mike Hogan I finally chose the GMC Ter More

by imhensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan, Gerry Raymond
Apr 29, 2015 -

Premier Chevrolet GMC of Morgantown responded

On behalf us all of us at Premier, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mike Hogan. We will be sharing your feedback amongst our team. Enjoy your new GMC Terrain and please come visit us again soon! Respectfully, Kate Goodnough Internet Sales

April 09, 2015

wonderful experience Just leased a Chevy traverse and I couldn't have asked for a better salesman or dealership to have dealt with. Mr. Hogan was very patient and knowled More

by lovin the traverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan
Apr 29, 2015 -

Premier Chevrolet GMC of Morgantown responded

Hearing that you had “a wonderful” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Premier. We wish you many happy miles in your new Chevrolet Traverse. We look forward to serving you for many years to come! Respectfully, Kate Goodnough Internet Sales

April 08, 2015

Great first time car buying experience I have never been car shopping before, so I don't have a lot to compare to, but I thought it was a quick and easy process and I got exactly what I wan More

by happywithnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babel, Gerry Raymond
Apr 29, 2015 -

Premier Chevrolet GMC of Morgantown responded

We are so glad to hear that your first car buying experience went well with us! We couldn’t be happier that Dave & Gerry provided you with a great car buying experience. They are true assets and we are lucky to have them on the Premier team. We hope you are enjoying your new Chevrolet Cruze-- please come back to visit anytime! Respectfully, Kate Goodnough Internet Sales

April 03, 2015

No salesperson in sight. I went there today (Friday) at 2 o'clock. I was very serious about buying a Traverse or Acadia. I waited for more than 20 minutes in the lot and never More

by JohnD
Customer Service
Recommend Dealer
No
Employees Worked With
I could not find an employee!
Apr 29, 2015 -

Premier Chevrolet GMC of Morgantown responded

On behalf of the sales team here at Premier, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Kate Goodnough Customer Care 304-292-9446

March 31, 2015

a very good investment Very helpful and informational. great knowledge on the vehicle and all the options. very willing to do what it took to find us the car that we wanted More

by lostsoul30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Black
March 24, 2015

Simply The Best!!!! I must say our experience buying a van from Premier GMC in Morgantown, WV was simply the best. They treated us right in every way. The price was rig More

by angiebabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas mathew, Gerry Raymond, Chris Matala
March 23, 2015

Mismanagement of time Mr. Hanna, I'll start with waiting at the front desk as the salesmen laughed and joked in an outside office while the only thing at the front desk More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny Hammond
March 20, 2015

A successful car buying EXPERIENCE First off the truck was what it was. NICE. Customer service was impeccable, everyone was proffesional and very friendly. The salesmen I dealt with was More

by JbS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Black, Gerry Raymond
March 05, 2015

Very Disappointed! Very poor customer service. Salesmen and managers do not return calls. Salesman Kenny did not know his product. We felt like an inconvenience to them More

by Shalene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Taylor, Kenny Hammond
Mar 11, 2015 -

Premier Chevrolet GMC of Morgantown responded

Thank you for the candid feedback on your experience with my staff at Premier Chevrolet GMC Buick. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you.

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