Premier Autoplex
Livingston, TX
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129 Reviews of Premier Autoplex
Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called t Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex. More
I went to this dealership to have my NOx sensor replaced. When I got my truck back, I kept hearing a rattle under the hood as I drove. Upon opening the hood, several tools left behind by the mechanic fell ou When I got my truck back, I kept hearing a rattle under the hood as I drove. Upon opening the hood, several tools left behind by the mechanic fell out and my passenger side battery was disconnected. I realize mistakes get made but this didn't fill me with confidence. More
Paid $8000 dn on car dealer put $2000 dn and kept $6000 themselves . Louis, gen manager said “ I’m in business to make money “ crooked dealership themselves . Louis, gen manager said “ I’m in business to make money “ crooked dealership More
I bought a Audi A6 prestige with $ 4000 down it was a quart low on oil the day I bought it .. I brought it in 3 times in 3 weeks because it used a quart of oil every week .. I was going to return it but quart low on oil the day I bought it .. I brought it in 3 times in 3 weeks because it used a quart of oil every week .. I was going to return it but they just kept telling me to drive it and kerr Ed p an eye on it .. I told them I wanted my money back and did not want the car after 3 weeks .. they said I could not have my $ 4000 back but they would transfer it to another car as down payment .. so instead of leaving and loosing my $ 4000 I bought a Jeep.. but I was told I needed $ 8000 down or I could not get it financed .. so I gave another $ 4000 and I was told my $ 8000 would be my down payment on the Jeep taking $ 8000 off the principal.. I trusted them and signed the paperwork and then I found out they only put $ 2000 down payment on the Jeep and they kept my $ 6000... I asked s was hat happened to my $ 6000 and the general manager told me the Audi I had for 3 weeks was not worth what I paid for it so he charged me $ 6000 for driving it for 3 weeks., and he said “ I’m in business to make money “ the reason I bought a car in the first place was my Lincoln was in their body shop getting 2 new doors on it and when they gave it back to me both windows did not work and several bolts were not installed and parts missing one window moved front to back farther than up or down because they forgot to install the window trac so both windows do not open at all and I had footprints on my door panels where they actually walked on them and wires not plugged in and doors put on crooked .. a big mess .. I was not allowed to se my car while it was in the shop . I found out later it was because they did not have a body man work on my car at all but their young helper so they did not have to pay as much to fix my car .. both windows do not work and you can not lock or unlock the car . They said they were finished and my car is even missing parts and my door panel broken .. also the paint color does not even match on a $ 40000 Lincoln Continental.. absolutely the worst body shop and worst dealer I have ever seen or had anything to do with . You will do better to stay away from these crooks.. they told me my $ 8000 I paid down on my Jeep would lower the principal on my Jeep .. they lied .. very crooked dealership More
I called the service Department .Because My Battery died on me.out in Atheans Texas no GMC Dealership for Miles only a autozone store so I called the service department in Livingston Texas and the service m on me.out in Atheans Texas no GMC Dealership for Miles only a autozone store so I called the service department in Livingston Texas and the service man there and his staff walked me through taking the battery out and installed a new one anyone else would have said sorry but can’t help More
I will recommend to anyone that needs fast and great service. Super friendly and top notch. They are my first choice if I ever need a repair and I’m in the area service. Super friendly and top notch. They are my first choice if I ever need a repair and I’m in the area More
I was very pleased with David Stower and Louis Ferguson the way they ordered my GMC Sierra, they worked with me to give me a very fair trade in price! and overall trade. Extremely pleased with my new truck the way they ordered my GMC Sierra, they worked with me to give me a very fair trade in price! and overall trade. Extremely pleased with my new truck More
they are my dealership they have been for about 4 years they do all my service work on my 2014 GMC sierra that I traded in on a 2018 GMC Sierra SLT they do all my service work on my 2014 GMC sierra that I traded in on a 2018 GMC Sierra SLT More
Tires replaced, balanced, aligned on 2011 Colorado. It was not complete by time I needed it back. Brought in at 7:30, not complete by 11:30. Larah saved the day by giving me a loner car. was not complete by time I needed it back. Brought in at 7:30, not complete by 11:30. Larah saved the day by giving me a loner car. More
2019 NISSAN ALTIMA Well all I can say is just WOW!!! I needed a new more dependable vehicle. I only stopped in just to see what Premier would give me for my trade in. Well all I can say is just WOW!!! I needed a new more dependable vehicle. I only stopped in just to see what Premier would give me for my trade in. I was heavy upside down on it. To my surprise they gave me WAY MORE than what I expected and I had very little left over that would be going toward the vehicle I wanted. I asked about the used Altima they had on the lot; test drove it fell in LOVE and was in and out of the dealership in just under 3 hours. I've NEVER had a more better car buying experience in my LIFE!!!!. Ms. Candace & Ms. Fidela as well as Mr. Marcus were helpful knowledgeable and just all around AWESOME people. Thank you Premier. My family & friends can't believe the awesome deal I walked away with. My payments are exactly where I need to be and I walked away from there with MY DREAM CAR!!!! :-) More