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Preferred Auto Illinois Road
Fort Wayne, IN
66 Reviews
Preferred Automotive Group was started by Jay Leonard as a small lot on Speedway Drive in Fort Wayne with just a handful of cars in 1989. As Preferred Auto became successful, the dealership moved to its current location at 9134 Lima Road and began expanding operations to include a full service department. Growth continued as Fort Wayne began to recognize the quality of Preferred Auto’s vehicle selection, as well as their reputation in the greater Fort Wayne community.
Today, Preferred Automotive Group has two Sales Dealerships and two 20,000 sq. ft. Service Facilities in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Departments inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 66 reviews
April 28, 2018
Amazing hassle-free experience! This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. From beginning to end, it was an easy, hassle-free experience. Thanks to Matt, Jared, and Mike for their great customer service! More
by Nogroove
Employees Worked With
Matt, Jared, Mike
November 27, 2017
Amazing car experience This was by far the best car buying experience I have ever had. Sam Miller is an amazing car salesman. Brian Getty’s is great in financing and loan ap This was by far the best car buying experience I have ever had. Sam Miller is an amazing car salesman. Brian Getty’s is great in financing and loan approval. I have bought a new car before but buying used was the better experience and better vehicle. I know now what I wished I had know years ago. You don’t need to buy new to get a great car. You just need to see Sam and Brian at Preferred Automotive Group. More
by Linda5150
Employees Worked With
Sam Miller. Brian Gettys
November 17, 2017
Awesome!!! 9th vehicle from here. Best price and service period. Highly recommend staff is honest friendly and best of all I did not spend the whole day there. 9th vehicle from here. Best price and service period. Highly recommend staff is honest friendly and best of all I did not spend the whole day there. More
by Eventguy
Employees Worked With
Rob, Traves,
June 09, 2017
Have not paid off trade been over a month. Traded in a vehicle been over a month ago and it is still not paid for. Then I go into resolve the problem and they were in no rush to fix the problem Traded in a vehicle been over a month ago and it is still not paid for. Then I go into resolve the problem and they were in no rush to fix the problem. I've now made another payment on vehicle that I should not have with me also losing money in interest daily. It has effected my credit score showing debt I do not posses. I would highly recommend not doing business with them so glad I didn't get my loan through them. More
by Nathen Tackett
Employees Worked With
Jared Gettys
October 13, 2015
Taken Advantage of I spoke with Jay, until he found out I was unhappy and Rob the GM from Illinois Road. Bought my Jeep 4 weeks ago. It has been in their shop for the la I spoke with Jay, until he found out I was unhappy and Rob the GM from Illinois Road. Bought my Jeep 4 weeks ago. It has been in their shop for the last 2 weeks. Transmission went out, drive shaft, and bearings. Worst Customer Service I have ever experienced. More
by bz
Employees Worked With
Jerrod, Jason Barnes, Rob Goodman, Jay Leonard
October 10, 2014
Poor everything! This place is terrible! Poor customer service, no follow up. Chad (salesman) is nice to your face, but as soon as you walk out with keys in hand, you This place is terrible! Poor customer service, no follow up. Chad (salesman) is nice to your face, but as soon as you walk out with keys in hand, you never hear from him again. Travis (sales manager), could care less about taking care of a customer no matter how small the detail is!!!! The car we traded was better than the one we bought!!!! DO NOT GO THERE!!!!! More
by 0312
Employees Worked With
Chad and Travis
