Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preferred Auto Illinois Road
Fort Wayne, IN
62 Reviews
Preferred Automotive Group was started by Jay Leonard as a small lot on Speedway Drive in Fort Wayne with just a handful of cars in 1989. As Preferred Auto became successful, the dealership moved to its current location at 9134 Lima Road and began expanding operations to include a full service department. Growth continued as Fort Wayne began to recognize the quality of Preferred Auto’s vehicle selection, as well as their reputation in the greater Fort Wayne community.
Today, Preferred Automotive Group has two Sales Dealerships and two 20,000 sq. ft. Service Facilities in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Departments inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 62 reviews
September 29, 2023
They took good care of to put me in a vehicle I would enjoy.. Thanks enjoy.. Thanks More
by kfinton22
September 12, 2023
It was the best experience I've had buying a car thus far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my car buying journey. More
by 97kbrown
September 07, 2023
YOU GUYS WERE THE BEST! WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAM WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAMILY NEEDS A CAR. THANK YOU, MIKE, AND GOD BLESS, ANITA More
by johnitamc
Employees Worked With
September 06, 2023
From the moment I put in my interest of a car, they reached out and made my experience exceptionally easy. reached out and made my experience exceptionally easy. More
by jrpurdham79
Employees Worked With
August 26, 2023
Mike was so nice to me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! More
by tracy.davis
Employees Worked With
February 20, 2022
Absolutely the worst car buying experience I have ever had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find out it was a Canadian spec vehicle and it cld NOT BE FIXED! Then they told me they were doing me a favor by taking it back and getting me an operable Camry. The deal was it was to have the same options or better. Well the replacement did not and the absolutely wld bot do a xxxx thing about it. Then come to find out, the lies in their listing and said the Camry Hybrid gets 51/53 MPG. After only being able to get 41/44, I looked at the Toyota website and 44/47 is the actual rating. NEVER EVER EVER BUY A CAR FROM PREFERRED AUTO! THEY CERTAINLY LIVE UP TO THE USED CAR SALESMEN WORLD WIDE PERCEPTION! LIARS! More
by Dwitte
April 28, 2018
Amazing hassle-free experience! This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. From beginning to end, it was an easy, hassle-free experience. Thanks to Matt, Jared, and Mike for their great customer service! More
by Nogroove
Employees Worked With
Matt, Jared, Mike
November 27, 2017
Amazing car experience This was by far the best car buying experience I have ever had. Sam Miller is an amazing car salesman. Brian Getty’s is great in financing and loan ap This was by far the best car buying experience I have ever had. Sam Miller is an amazing car salesman. Brian Getty’s is great in financing and loan approval. I have bought a new car before but buying used was the better experience and better vehicle. I know now what I wished I had know years ago. You don’t need to buy new to get a great car. You just need to see Sam and Brian at Preferred Automotive Group. More
by Linda5150
Employees Worked With
Sam Miller. Brian Gettys
November 17, 2017
Awesome!!! 9th vehicle from here. Best price and service period. Highly recommend staff is honest friendly and best of all I did not spend the whole day there. 9th vehicle from here. Best price and service period. Highly recommend staff is honest friendly and best of all I did not spend the whole day there. More
by Eventguy
Employees Worked With
Rob, Traves,
June 09, 2017
Have not paid off trade been over a month. Traded in a vehicle been over a month ago and it is still not paid for. Then I go into resolve the problem and they were in no rush to fix the problem Traded in a vehicle been over a month ago and it is still not paid for. Then I go into resolve the problem and they were in no rush to fix the problem. I've now made another payment on vehicle that I should not have with me also losing money in interest daily. It has effected my credit score showing debt I do not posses. I would highly recommend not doing business with them so glad I didn't get my loan through them. More
by Nathen Tackett
Employees Worked With
Jared Gettys
