Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preferred Auto Illinois Road
Fort Wayne, IN
63 Reviews
Preferred Automotive Group was started by Jay Leonard as a small lot on Speedway Drive in Fort Wayne with just a handful of cars in 1989. As Preferred Auto became successful, the dealership moved to its current location at 9134 Lima Road and began expanding operations to include a full service department. Growth continued as Fort Wayne began to recognize the quality of Preferred Auto’s vehicle selection, as well as their reputation in the greater Fort Wayne community.
Today, Preferred Automotive Group has two Sales Dealerships and two 20,000 sq. ft. Service Facilities in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Departments inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 63 reviews
November 18, 2023
Preferred auto is respectable and will work with you to get your dream car that day ! get your dream car that day ! More
by cmdrew92
Employees Worked With
November 14, 2023
Great service. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience. More
by coreyandnicole
November 03, 2023
Michael was able to get us into a vehicle we loved in a short amount of time and made it easy as first time buyers short amount of time and made it easy as first time buyers More
by kristynhuber14
Employees Worked With
October 29, 2023
Joseph was awesome. Not a pushy dealership at all. 100% recommend for anyone looking to buy. Not a pushy dealership at all. 100% recommend for anyone looking to buy. More
by Cmgamble86
October 25, 2023
This was a wonderful experience for me. Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definite Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definitely go back when it is time to get another vehicle. Thank you so much for making us feel so welcome through the process. More
by sarahgrace429
October 13, 2023
I’m a very satisfied customer! Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car bec Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car because I know what it’s like to be screwed over by name brand dealers! Truthfully, I recommend Preferred Automotive to anyone! More
by Aleesha Hull
Employees Worked With
Joseph Sheldon
October 07, 2023
Mike is an awesome guy, great to do business with! The whole dealership team are great people! The whole dealership team are great people! More
by kimberlydrey
October 07, 2023
Mike was great, answered all questions and was patient with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating More
by carts1984
October 03, 2023
First time at Preferred auto and very satisfied. Good selection to choose from and friendly service. Good selection to choose from and friendly service. More
by Jen
October 01, 2023
Joe S. was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback about a vehicle query. I explained my situation and he told me to come on in and see what they could do. The whole process was easy and did a test ride, traded my old car and was shown around the building for service and wash. Completely satisfied with how I was treated. Joe and the rest of the crew did an awesome job. Will definitely return for another purchase in the future. Thanks again!!! More
by stevenramer1072
