Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preferred Auto Illinois Road
Fort Wayne, IN
62 Reviews
Preferred Automotive Group was started by Jay Leonard as a small lot on Speedway Drive in Fort Wayne with just a handful of cars in 1989. As Preferred Auto became successful, the dealership moved to its current location at 9134 Lima Road and began expanding operations to include a full service department. Growth continued as Fort Wayne began to recognize the quality of Preferred Auto’s vehicle selection, as well as their reputation in the greater Fort Wayne community.
Today, Preferred Automotive Group has two Sales Dealerships and two 20,000 sq. ft. Service Facilities in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Departments inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 62 reviews
July 18, 2024
I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism. needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism. More
by Linda Boes
Employees Worked With
Kevin Bailey
July 12, 2024
Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 min when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much. More
by JamonWinters
June 24, 2024
Great selection of cars. Had what I was looking for. Thank you so much Mike Had what I was looking for. Thank you so much Mike More
by clralph
June 22, 2024
Great experience, personable staff, easy to work with. Highly recommend preferred auto group. Thank you Highly recommend preferred auto group. Thank you More
by makaylafriedt
Employees Worked With
May 09, 2024
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle! More
by evamavis
May 04, 2024
These guys are thieves. I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody was manning the car wash and it didn’t wash anything. Beware of this if you fall for their trap of free car washes for the lifetime of the car. When I drove the car home, the rest of the kinks they were hiding showed. The windshield is cracked, the speakers half work, and so on. They will rush you in because they know they are liars and will provide you with the worst car possible and steal from you. Beware of this place, not a good place to shop at all. Beware of Mike the salesmen and beware of the managers here, total thieves. More
by Tea
April 11, 2024
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! T the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus More
by zientek1108
March 27, 2024
Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes! More
by linda.stanley.lss
March 26, 2024
I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealersh Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership. More
by brenga58
March 25, 2024
I loved the salesman did a fantastic job finding what I wanted and getting everything I needed done in short order. Service/detail department did not clean the vehicle or windshield just put gas in it. wanted and getting everything I needed done in short order. Service/detail department did not clean the vehicle or windshield just put gas in it. Seats not cleaned at all. I would go through Mike every time I need a car More
by zientek1108
