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Preferred Auto Illinois Road

Fort Wayne, IN

4.8
63 Reviews
Preferred Automotive Group was started by Jay Leonard as a small lot on Speedway Drive in Fort Wayne with just a handful of cars in 1989. As Preferred Auto became successful, the dealership moved to its current location at 9134 Lima Road and began expanding operations to include a full service department. Growth continued as Fort Wayne began to recognize the quality of Preferred Auto’s vehicle selection, as well as their reputation in the greater Fort Wayne community. Today, Preferred Automotive Group has two Sales Dealerships and two 20,000 sq. ft. Service Facilities in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Departments inspect each vehicle and make necessary repairs, adding a great deal of value for our customers. Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace. Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
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5005 Illinois Rd

Fort Wayne, IN

46804

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Showing 63 reviews

July 26, 2024

Kevin was absolutely amazing and very knowledgeable. We will definitely be returning customers in the future. More

by snowgirl292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bailey
July 18, 2024

I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism. More

by Linda Boes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bailey
July 12, 2024

Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 min More

by JamonWinters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bailey
June 24, 2024

Great selection of cars. Had what I was looking for. Thank you so much Mike More

by clralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrad Gettys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Great experience, personable staff, easy to work with. Highly recommend preferred auto group. Thank you More

by makaylafriedt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high More

by evamavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

These guys are thieves. I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody More

by Tea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarrad Gettys
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Hoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Leonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cahill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Preferred Auto Illinois Road responded

Tea, I apologize that you feel this way about us. It is our top priority to best serve you by providing you with an excellent experience and a high-quality vehicle. I have been trying to find any vehicle that you specifically bought here or at any of our locations. From all of my records, I don't have any purchases or service records from you with us. So, I am a bit confused here. It must have been someone you know that purchased from us? It is next to impossible for me to navigate my way back to a specific deal without having proper information from the buyer. If you can provide me with those details, I would be happy to clarify any of this up! Regarding our free car washes with lifetime ownership of any vehicle purchased from us, that is something we are proud to say we offer here. We just installed a new car wash less than two years ago at our Illinois Road location and in the past month installed a new wash at our Lima Road location. With today's technology, it is a fully automated wash once the vehicle is lined up and in its respected parked location. We are proud to offer such a convenience for our customers as long as the "Preferred Auto" sticker is on the back! Lastly Tea, I want to note we are not and have never been in the business to steal. As I mentioned earlier, we are in the business of providing our community with top quality service and full-blown transparency for their automotive needs, whether that be in sales or service. Thank you for the feedback as we are always looking to improve. Have a wonderful day.

April 11, 2024

Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! T More

by zientek1108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
March 27, 2024

Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes! More

by linda.stanley.lss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrad Gettys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealersh More

by brenga58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Lewis
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