Precision Chrysler Jeep Dodge Ram - Service Center
Butler, NJ
461 Reviews of Precision Chrysler Jeep Dodge Ram - Service Center
I thought it was one thing and just made it for insurance coverage. I did the appt. Drop my car the day before, and no appt was found. She fixed the issue and found out I still had the extra one I got when I coverage. I did the appt. Drop my car the day before, and no appt was found. She fixed the issue and found out I still had the extra one I got when I purchased my car. More
I just want to say Brian and the whole service department are dependable, accurate and most of all honest. My last service call was for an oil leak that ended up to be some residual oil from a previous gaske are dependable, accurate and most of all honest. My last service call was for an oil leak that ended up to be some residual oil from a previous gasket repair, no charge and the truck has no leaks. More
We brought our minivan, which is still under warranty, to get repaired 3 times and the communication from Candice Sebastian all the time was inexistent. She never called and we ended up always asking wh to get repaired 3 times and the communication from Candice Sebastian all the time was inexistent. She never called and we ended up always asking what was happening with the car and when it would be ready after a few days in the shop. This week we had the car in for service again and no phone call at all. We called and got Brian the manager on the phone. He reported that nobody was able to look at the car and they were to busy to give me an estimated time for time or day of the week when a diagnosis could be made....His final answer was: If you don't want to wait, come and get your car! Nothing I can do about it.. As a manager this guy is rude, has no patience, lack of care and most importantly, not thriving for customer satisfaction. We picked up the car the same night after they were close..it was still sitting in the same spot in the parking lot, unlocked with the keys inside...anyone could have just drove it away... This is the worse costumer care I ever received and will never come back to this place. More
Worsts experience every! My Jeep was there for more then a month. Service Manager was rude, yelled at me and told me to come and get my Jeep that he was tired of my xxxxxxxxx. Had to have my Jeep towed out a month. Service Manager was rude, yelled at me and told me to come and get my Jeep that he was tired of my xxxxxxxxx. Had to have my Jeep towed out and then was told my service manager that the only way I would ever step foot in his building again was to tell him sorry. Talk to Manager about it all and that was a waste of time. I just can’t get over the fact that they allow this man to talk to customers in this way. More
Best experience ever purchasing a vehicle! My salesman Tin Kochar quoted me figures and when I went to the finance dept. they did not change which was a first for me. Tim also came in on his day off to co Tin Kochar quoted me figures and when I went to the finance dept. they did not change which was a first for me. Tim also came in on his day off to complete my purchase. Would recommend Precision to everyone! More