Precision Chrysler Jeep Dodge Ram - Service Center

Brian Pangione goes above and way beyond!! Brian Pangione was not only professional and knowledgeable at what he does, but was also extremely honest which is rare in today's day and age. I los Brian Pangione was not only professional and knowledgeable at what he does, but was also extremely honest which is rare in today's day and age. I lost my key fob in my car and after 3 days of tearing apart my car I was over it and beyond frustrated!!!... When I met Brian and I explained to him the story he said listen give us a chance to find the key and if we can't then let's discuss options. The key was found and the moral of the story was he could have just said I needed a new fob with programming fee but instead he cared and helped. Most people would not have cared and would have just taken the easy way out. Brian your professionalism, knowledge and more importantly honesty was very much appreciated. Thank You More

Great, efficient and competent service department. I have visited the Precision Jeep service department several times in the last two years, for warranty and other service. Each time I found the serv I have visited the Precision Jeep service department several times in the last two years, for warranty and other service. Each time I found the service to be professional, expedient, friendly and competent. Would definitely visit Precision Jeep in Butler, NJ, when looking to purchase my next vehicle. Henry J. More

Great Experience! Even though I did not buy my Chrysler 300C here they took great care of my car and fixed the problem that was covered under warranty. Can't say enough Even though I did not buy my Chrysler 300C here they took great care of my car and fixed the problem that was covered under warranty. Can't say enough how Brian Brian Pangione and his Precision crew were able resolve all the issues connected to my initial problem without any cost . I will definitely recommend them and when I am ready to buy my next Chrysler I will definitely come here. I will be getting all my future work done as well. Great service! Thank you again you made a customer for life! More

Great Services This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way to help me. Brian Pangione and his team were very helpful. Lori Cassidy More

Service above and beyond the call My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the w My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the warranty company and get the issue resolved (with no cost to us)!!! Almost impossible to find that kind of service. Should also mention that the sales team has been great to deal with over the years as well. Hard to say more Thanks again Roger More

Waste of time and money I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second ti I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second time, they didn't bither to update me and kept the vehicle all day. After 5 calls and 2 voice mails, they told me they "updated software" again but still didnt replace thr thermostat. Aftdr waiting all day, I expected it to be fixed. Less than 30 minutes after leaving the dealer, the check engine light is back on again. Between the wasted time and failure to fix the issue, no one should trust their service as they also told me this wasn't covered by the warranty. More

Always goes above and beyond Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made it his mission to find it. Took several tries but figured it out and repaired it beyond my satisfaction. More

Very Satisfied Customer I have been dealing with Precision since Borough closed in 2012 and have always been extremely pleased with the service. Whenever I bring one of my ca I have been dealing with Precision since Borough closed in 2012 and have always been extremely pleased with the service. Whenever I bring one of my cars in for service it is always serviced to my satisfaction and completed on time. The Service Advisor Brian Pangione is always a pleasure to deal with and extremely helpful in determining what service is required and when to anticipate things will be needed More

Awful Service Department The service department is terrible. The customer service is lousy. Never go to this dealership. They have no idea how to diagnose a vehicle. They can The service department is terrible. The customer service is lousy. Never go to this dealership. They have no idea how to diagnose a vehicle. They can barely change the oil correctly. Do yourself a favor and just drive by this dump. More

Always Helpful! My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan o My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan of extended warranties because I usually blow through the mileage limitation, I initially declined. However, Brian advised that the warranty has NO MILEAGE OR TIME LIMITS!!! I never heard of such a warranty -- nor have most of my friends. I don't know why Chrysler doesn't advertise it better. Even before my most recent repairs that would've totaled more than $2k, that warranty paid for itself many times over on my wife's vehicle -- a 2007 Chrysler Town and Country. I have the same warranty on my 2008 Chrysler 300. That, too has paid for itself many times over the years. I now have over 140,000 miles on the vehicle and just had several warranteed items repaired! I have been helped by both Brian and Pam Krueger many times. Thanks Brian and Pam! More