Precision Chrysler Jeep Dodge Ram

I had a great experience with my purchase of my new Dodge Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they we Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they were just perfect. Very fast and efficient. Thank you for such great service. More

I visit delar dodge in butler nj on route 23 first time in September 5 . I just need change oil and tires in my old dodge caraven 1995. This service remind me really old school service.Everything was done in September 5 . I just need change oil and tires in my old dodge caraven 1995. This service remind me really old school service.Everything was done perfectly and on time.I just want to say thank you Brian for all your help. More

Brian Pangione thoroughly walked us through diagnosis, and showed us how the catalytic issue was still covered under warranty for my 2008 Jeep Grand Cherokee. We've been very happy with the dealership - and showed us how the catalytic issue was still covered under warranty for my 2008 Jeep Grand Cherokee. We've been very happy with the dealership - they are very straightforward and honest. More

Kevin Callahan made buying our fourth Jeep a pleasant experience. This is the third vehicle we bought at Butler Jeep and it has always been an easy process. This was our first time dealing with Kevin, he experience. This is the third vehicle we bought at Butler Jeep and it has always been an easy process. This was our first time dealing with Kevin, he was professional and efficient. We didn't waste time playing sales games, he made us a fair offer, we countered he came back with another offer and we had a deal. It was the Fourth of July when we purchased, who knew you could buy a car and still have time to enjoy the holiday.. I highly recommend Butler Jeep, Chrysler Dodge for your vehicle purchase. Ask for Kevin Callahan, he'll take good care of you. More

I am a previous customer of Precision having purchased a new 2012 Grand Cherokee in December 2012. The new purchase was an excellent experience, probably one of the best new car buying experiences I have ha new 2012 Grand Cherokee in December 2012. The new purchase was an excellent experience, probably one of the best new car buying experiences I have had. Since December, I have been in the market for a used Wrangler as a second vehicle. I found a 2008 Wrangler on the Precision's website. It had only 24000 miles and was described as being in excellent condition. It was listed on the website for $16,900, I made a starting offer of $15,000 through the website. I recieved a response email from Vanessa in the internet department(who by the way was fantastic to deal with), she stated that it is the end of the month and they were looking to move vehicles, and all prices are negotiable. I told her that I would be in that same day after work. When I went into the dealership, I asked for Vanessa, and she came out to greet me. She remembered my name and the vehicle I was there to look at. Here is where the experience turns from good to bad. Vanessa gave me to the used car manger(who used to work at 46 Jeep), who passed me to one of his salesmen. The salesman took me out to see the Jeep, he immediately showed me a window sticker of $20,500 on the Jeep. He explained that was the retail price of the Jeep and the internet price is the bottom line. He proceeded to tell me that there was no room for negotiation on the internet price and it was the bottom line. I said thank you, got back in my car and left. After leaving, I called the dealership to tell someone what happed, and I was informed that someone was actually purchasing that Jeep at that moment. So basically I was their chip to seal the deal with the other customer..... More

My salesman, Roy, was the most patient person I have ever worked with. I can be quite demanding and I want what I want when I want it. So they worked as a Team, Roy and Joe, (I guess he was the manager), and worked with. I can be quite demanding and I want what I want when I want it. So they worked as a Team, Roy and Joe, (I guess he was the manager), and we finally reached a deal that I was comfortable with. Since it was almost 6 PM and they were closing at 6, they didn't think they could let me have the car that night. But I convinced them that they could and they did. They stayed another hour, along with the finance man, to prepare the car for me. I drove it home that night!!!!! Thanks Guys Lizzie210 More

Brian exceeds the word "EXCELLENCE". He treated me like he was my brother and is very sincere,fair,and helpful. I truly appreciate him and all his efforts. I will most definitely deal with your dea me like he was my brother and is very sincere,fair,and helpful. I truly appreciate him and all his efforts. I will most definitely deal with your dealership based solely on his professionalism. I don't take the time out to write a review unless it is truly warranted. I think he is a true asset to your company. :o) Sincerely, Darren B. More

I purchased a used 2007 Chevy Tahoe in February. The truck had around 90,000 miles, which I was aware off. I had a mechanic check it out and it needed some work. The estimated work was $1500 and they to truck had around 90,000 miles, which I was aware off. I had a mechanic check it out and it needed some work. The estimated work was $1500 and they took $1000 off the price, which was fair and put in a new battery after saying it was fine, but the car was struggling to start.This was accepted and I agreed to buy it. Next, throughout the process I kept asking for a carfax and they kept blowing it off. In addition, I kept asking for a finance rate and they wouldn't help me until I sat down with the guy. Upon sitting down and signing the paperwork the carfax was presented and an accident was found. I questioned the dealer and they wouldn't do anything and said it was minor. I took the car home and drove for about 3500 miles and 3.5 months. I had gotten everything that needed to done completed. At this time I started having major problems, including the wheel bearing completely going and seizing on me, all the rims started cracking and leaking air and the transmission jumping. I called the salesperson and it took him 4 days to respond after me calling twice and leaving messages. After going back and forth he said he would talk to his manager and till this day I have gotten no response. I got everything fixed on my own, spending close to $3000 dollars mostly in labor. In addition, my mechanic even tried calling because he knows the guys and they told the mechanic they will not do anything. I refuse to bring the truck to their service department because before selling the vehicle no tune-up was done, which was badly needed and they fought with me that the battery was good, when clearly the truck had trouble turning over. I am completely dissatisfied with my experience for the following reasons: 1) no carfax until after signing 2) Clearly car wasn't maintained before selling the vehicle 3) no extended warranty was offered during the sales process 4) Nothing was done for costly repairs that were clearly hidden problems that were going on before the truck was purchased. I do not recommend this dealership to anyone interested in purchasing a new or used vehicle even if the price looks great. More

Overall the salesperson and manager were involved in facilitating an excellent experience. Especially for my purchase, which we had no immediate plans on purchasing. It was pouring rain and there wer facilitating an excellent experience. Especially for my purchase, which we had no immediate plans on purchasing. It was pouring rain and there were no other customer in the showroom, under these condition we were allowed all the time to browse/touch/open/close/sit as much as we wanted. Erick answered the questions without trying to zoom into the 2 questions most salesperson try to get to as you walk in the door – how much to want to spend? And when you want to pick-up? These question are useless if the buyers concerns are not catered to, the internet is no substitute for a good salesperson and/or dealership. Erick, realized he would let the Jeep – GC- limited do its own selling by getting us into one for a drive. It took a while to get the keys, but we were on our way in the pouring rain. We wanted to see a different interior/options, and this time he got the keys quicker. While we were away they took a look at our trade, and came back low but not insulting (the trade had some blemish). At this point we were comfortable, and were serious on a purchase. This is the point the buy decides if they will purchase from a dealer, now or in the future. No internet search(s), and salesman questions can substitute for this conclusion. The rest is now history, we are in our GC limited, the delivery was made in the rain later that afternoon as Erick explained all the features and questions that came-up. The setting he was unaware of, he asked us to call if we didn’t get to the answer after looking at the DVD. This is the first part of a long relationship, lets hope the service and parts departments are as good – More to follow when we get there. More

I wanted to extend a thank you to Brian in the service department. I have been a customer of Precision since it was just a Jeep dealership. Due to Brian's persistence, he was able to assist me in extend department. I have been a customer of Precision since it was just a Jeep dealership. Due to Brian's persistence, he was able to assist me in extending my service contract 15000 miles, and I will be purchasing my next Jeep at Precision because of the excellent service Brian has extended to me and all the loyal customers he works with. More