Precision Acura of Princeton - Service Center

Everything as promised. The vehicle service was completed within the hour. They are very respectful of the customers time. My day wasn't wasted sitting in the dealership. The vehicle service was completed within the hour. They are very respectful of the customers time. My day wasn't wasted sitting in the dealership. I will continue to service my vehicles with Precision Acura! More

**Exceptional Service at Precision Acura of Princeton** I recently had the pleasure of working with Mike, the Service Advisor at Precision Acura of Princeton, and I must say, the experience Princeton** I recently had the pleasure of working with Mike, the Service Advisor at Precision Acura of Princeton, and I must say, the experience was outstanding. From the moment I expressed my concerns, Mike took the time to listen carefully, ensuring he fully understood the situation. His approach was not only professional but also incredibly caring, making me feel valued as a customer. Mike handled the issue with remarkable proficiency, demonstrating a deep knowledge of the vehicle and the necessary steps to resolve the problem. It was clear that he is not only skilled but also genuinely committed to providing the best possible service. His expertise and attention to detail left me confident that my car was in the best hands. If you're looking to service your Acura, service department that truly cares about your needs and goes above and beyond to ensure your satisfaction, I highly recommend Precision Acura of Princeton. Mike, in particular, sets a high standard for customer service and excellence. Thank you, Mike, for your exceptional care and professionalism! Emad Faltas More

I have been loyal to Precision Acura for 20 years. I trust them completely to care for our cars. The service department knows every new update from Acura and I don't have to worry if my car was fixed I trust them completely to care for our cars. The service department knows every new update from Acura and I don't have to worry if my car was fixed correctly. They are experts! I won't even go to another Acura dealer. Steve is outstanding. Always courteous, friendly and takes the time to explain everything. Thank you! More

I have been dealing with Precision Acura for 3 years. Joe the sales manager and Raj the salesman are the best. Everyone is friendly and helpful. Joe the sales manager and Raj the salesman are the best. Everyone is friendly and helpful. More

Dealer went to the point of providing the service i need. There was little to no back and forth. There was little to no back and forth. More

Precision Acura did a great job servicing my vehicle. Steve was efficient, courteous, and professional to work with. Steve was efficient, courteous, and professional to work with. More

Like always, it has been a great experience and excellent service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ra service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ramnarine. More

Precision Acura nd Steve provided us with a professional, on time and customer oriented service. on time and customer oriented service. More

Brought my 2017 Acura TLX in for recall. Recall required them to drain oil at no charge to me to replace. Asked them to change filter and they said all I needed to pay for was the filter. Recall required them to drain oil at no charge to me to replace. Asked them to change filter and they said all I needed to pay for was the filter. When I picked up the car, they charged $20.00 labor to replace filter. Argued and had it reluctantly removed. Acura did their multi-point inspection. Took tires off to inspect brakes, but still charged $60 for tire rotation even though the tires were already removed for inspection. I was informed that I needed brakes and brake fluid flush that would total around $850 and they would only reduce for the 10% coupon on their website. I had it done elsewhere for $500+tax. I don't like the extreme overcharging and unnecessary charges for minor services when most of the effort was conducted already. More

Mike Measley is a great asset great customer service and expertise. Very helpful and knows his business expertise. Very helpful and knows his business More