Precision Acura of Princeton - Service Center
Lawrenceville, NJ
98 Reviews of Precision Acura of Princeton - Service Center
Always prompt and helpful, follow up to ensure satisfaction with services and offer additional appointments if there was anything not happy with. satisfaction with services and offer additional appointments if there was anything not happy with. More
My service I experience was excellent. My salesperson experience was horrendous and I would certainly not recommend anyone to lease or purchase a car from Presision. My salesperson, AHME My salesperson experience was horrendous and I would certainly not recommend anyone to lease or purchase a car from Presision. My salesperson, AHMED, was a liar and sleazy. He made me to believe that he could take back a lease with a few months left to go and when, after leasing another car, told me he cannot take. It had the nerve to yell at me. He was holding a check to put a reserve on the car, was another sure if I wanted it. He said he would hold it until Monday, and did not. He deposited it immediately before I made a decision, FInally I t old him what I wanted to put down on the lease, he agreed, and a then when I went to complete the deal he changed the amount on me. When I told hte manager about this he simply looked at me and said he wasn’t there to witness anything. Needless to say I will never go back there and am telling anyone who asks to not go back. Gives car dealer the name tht used to be used for used car leakers. Feel free to use my name - Anita Fray More
Precision Acura of Princeton is an excellent customer-centric organization. They really care about customer satisfaction. Acura is the only brand I consistently purchase of the service component customer-centric organization. They really care about customer satisfaction. Acura is the only brand I consistently purchase of the service component. More
I always receive excellent professional service. Once an analysis is done it is fully explained to me by the service representative. It is always a pleasant experience. Once an analysis is done it is fully explained to me by the service representative. It is always a pleasant experience. More
The customer care manager that I dealt with could not have done any more to satisfy my concern. His personal attention and involvement led me to recommend Acura to my friends. Job well done. have done any more to satisfy my concern. His personal attention and involvement led me to recommend Acura to my friends. Job well done. More
Steve Mathews is a great personable service tech. He listens to my concerns and is always able to explain to me some of my car issues in layman's terms.Precison Acura has been our go to dealership si He listens to my concerns and is always able to explain to me some of my car issues in layman's terms.Precison Acura has been our go to dealership since 2007. More