Back

Precision Acura of Princeton - Service Center

Lawrenceville, NJ

4.8
98 Reviews

98 Reviews of Precision Acura of Princeton - Service Center

Sort by
January 04, 2025

This rating website stinks. Acura service was very efficient and was done within the time advised. Mike was great. More

by Joyce and Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
December 29, 2024

Always prompt and helpful, follow up to ensure satisfaction with services and offer additional appointments if there was anything not happy with. More

by Kelmae00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matthews
Dec 30, 2024 -

Precision Acura of Princeton responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

My service I experience was excellent. My salesperson experience was horrendous and I would certainly not recommend anyone to lease or purchase a car from Presision. My salesperson, AHME More

by Anitafbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Sebar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Precision Acura of Princeton responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (609) 450-3619 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 14, 2024

Precision Acura of Princeton is an excellent customer-centric organization. They really care about customer satisfaction. Acura is the only brand I consistently purchase of the service component More

by mbruno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Sebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Precision Acura of Princeton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

Professional, understanding, and accommodating. A friendly atmosphere that truly cares about your issues and concerns. More

by rcubero44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matthews
Dec 13, 2024 -

Precision Acura of Princeton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and our team, and we look forward to working with you again.

November 22, 2024

I always receive excellent professional service. Once an analysis is done it is fully explained to me by the service representative. It is always a pleasant experience. More

by aimster28
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 25, 2024 -

Precision Acura of Princeton responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Precision Acura of Princeton to be a positive one. Please don't hesitate to reach out if you need anything else.

Nov 25, 2024 -

Precision Acura of Princeton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

The customer care manager that I dealt with could not have done any more to satisfy my concern. His personal attention and involvement led me to recommend Acura to my friends. Job well done. More

by zonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bledsoe
Nov 20, 2024 -

Precision Acura of Princeton responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

October 14, 2024

Steve Mathews is a great personable service tech. He listens to my concerns and is always able to explain to me some of my car issues in layman's terms.Precison Acura has been our go to dealership si More

by jbsresnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mathews
Oct 14, 2024 -

Precision Acura of Princeton responded

Thank you for choosing Precision Acura of Princeton. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

October 10, 2024

Always have liked the service at Precision Acura. Loaner cars not on the lot is inconvenient. More

by jlgerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Staff
Oct 11, 2024 -

Precision Acura of Princeton responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 450-3619 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2024

Mike and the Service Techs at Precision Acura are hands down the best I have ever worked with! Best Acura dealer in NJ!!! More

by RM2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mealy
Oct 03, 2024 -

Precision Acura of Princeton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Precision Acura of Princeton!

1
...