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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,724 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,725 reviews

April 23, 2017

Terrible and poor service I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my More

by Cnmitchell04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Giampietro
May 04, 2017 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. While we sincerely understand your situation, we have gone above and beyond to try to accommodate you. Your vehicle is a 2003 Acura TL with 157000 miles on it which we have repeatedly recommended that you have the timing belt replaced. This is service that you repeatedly turned down. Unfortunately, your timing belt did in fact break and it caused your engine to cease. We offered all kinds of options to try to get your vehicle repaired at the lowest cost possible. We have replaced the timing belt after you authorized it and since then your vehicle has been on our premises unpaid for, since February. You have stopped responding to us and we still have your car which needs to be paid for and picked up. Again, we would love to assist you to the best of our ability but that still would require you paying for the work that was already done as per your authorization.

April 22, 2017

I survived having to purchase a new car. I was welcomed by DJ, who made the entire process easy and smooth. He was very knowledgeable about what he was doing. I More

by connorluke02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Angelozzi
April 14, 2017

treated with respect at Precision Acura I went to see a pre owned Acura RDX a year Precision Acura and wanted to think about it before deciding to purchase. We worked with Ahmed Heba who was More

by RDXgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2017

Best Car Buying Experience Possible I couldn't have asked for a better car buying experience. DJ was awesome. He was friendly, informative, and not pushy. He spent two days with me going More

by mhenn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Creighton, Herin Joshi, DJ Angelozzi
April 04, 2017

Alex was outstanding. Alex Denis was outstanding. We get turned off by pushy high-pressure sales tactics. The fact that Alex was comfortable with us leaving to grab lunch More

by Mr & Mrs G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex "Ask for Alex" Denis
April 02, 2017

Wish I Could Give DJ More than 5 Stars! Excellent experience all around. DJ was an absolute pleasure to deal with. He is very knowledgeable about the car and incredibly responsive (even on More

by silvero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Angelozzi
March 31, 2017

5 Stars for Ahmed Ahmed was very patient and helpful during my car search process. I came in 2 months before my lease was up (with another car brand) just to see what More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2017 -

Precision Acura of Princeton responded

Thank you for your kind words. I'll be sure to pass this on to Ahmed. Sincerely, Mitchell Brenner eCommerce Director Precision Acura of Princeton

March 23, 2017

Refreshingly straightforward Professional and treated me as though I had some intelligence, which was refreshing for a car dealership. Fastest transaction ever for a car. Would bu More

by Bassetmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolynn Smoljan, Herin Joshi
March 20, 2017

Ahmed made the process seamless. I recently purchased car from Ahmed Heba at Precision Acura of Princeton and I can't gush about him enough. First of all, I feel like I have a new f More

by ark9468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Creighton, Brian Giampietro
March 17, 2017

Herin always has time for me, significant or not Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in More

by LisaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herin Joshi
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