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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,752 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,752 reviews

May 19, 2021

Always easy and efficient to lease a car with Precision. I have leased over 1 cars in the last 20 years. Eric, Rajiv and Mike were great! More

by JJCOURT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajiv Ramnarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 19, 2021 -

Precision Acura of Princeton responded

Thank you for sharing your experience with us! We're happy to hear it went well with Eric, Rajiv and Mike, and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 19, 2021

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Ahmed Heba was very friendly and professional. He was able to find me a vehicle that suited my needs. Than More

by LS_96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 19, 2021 -

Precision Acura of Princeton responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Ahmed and the team, and we hope you'll enjoy your new Acura!

May 17, 2021

Everyone went above and beyond to make my car leasing experience amazing! I love my 2021 TLX ASPEC. Thank you for the courteous and professional customer service! More

by Nikki N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajiv Ramnarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 17, 2021 -

Precision Acura of Princeton responded

Thank you, Nikki, for choosing Precision Acura of Princeton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 16, 2021

I had such a pleasant experience at the dealership! I would recommend this place to everyone who needs a new car! Everyone was very helpful and made the experience really pleasant! More

by beccakorab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zuccari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Chalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Precision Acura of Princeton responded

Congratulations on your new purchase, Becca! Thank you for sharing your thoughts about your experience with Precision Acura of Princeton. We appreciate your business and hope to see you again soon!

May 14, 2021

These guys made sure I was well, taken care of ! Made sure I knew my car with all the different amazing functions it has can not Thank them Enough ! You guys are awesome!! More

by MLand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rajiv Ramnarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zuccari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Precision Acura of Princeton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 14, 2021

Very friendly and professional team, and a great experience start to finish! Took interest in my needs and worked patiently till we arrived at a reasonable and acceptable deal. More

by SUMITH HARINDRANATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 16, 2021 -

Precision Acura of Princeton responded

Congratulations on your new purchase. Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Precision Acura of Princeton.

May 11, 2021

Ahmad - understood my requirements and worked professionally to meet them - leaving me satisfied and won the business for the dealership. He was also helpful in understanding culture differences More

by Balaji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Balaji responded

May 11, 2021 Balaji "Ahmad - understood my requirements and worked..." Ahmad - understood my requirements and worked professionally to meet them - leaving me satisfied and won the business for the dealership. He was also helpful in understanding culture differences - Overall a satisfying experience!!

May 14, 2021 -

Precision Acura of Princeton responded

Thank you, Balaji, for taking the time to herald your positive experience here. We really appreciate your business and look forward to your return!

May 08, 2021

Ahmed Heba made the process easy and was very thorough when explaining all of the features of the certified pre owned 2018 Acura RDX with Technology. More

by First used car purchase.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 10, 2021 -

Precision Acura of Princeton responded

Congratulations on your new Acura! We are so glad that Ahmed had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new RDX, and we look forward to continuing to serve you in the future!

May 06, 2021

Unprofessional arrogant xxxxxxxx made a appointment for Friday 4-9-2021 to purchase a 2021 get there after test driving the vehicle I was told they sold it but they can get the car for me in a few day's More

by Unsatisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Zuccari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Chalak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 23, 2021 -

Precision Acura of Princeton responded

Dear Denny, I feel awful that you had this extremely unpleasant experience with us. From what you have written, and from the extensive internal investigation that I have launched, it appears that one error begat another and you were the unfortunate recipient. I can absolutely assure you that intentional malice on any level was not made evident to me. Everyone involved in your transaction has been queried in the most direct way. I am certain my points of view, and the relaying of yours will not be soon forgotten. Though nothing I say or could offer can erase this unpleasantness from memory, I would still like to offer you a full vehicle detail next time you come in for a service visit. You trusted us with your business and I am asking you for another chance in keeping you a customer. Please feel free to contact me at any time. Sincerely Vern Customer Experience Manager (833) 288-3287

May 23, 2021 -

Unsatisfied customer responded

Thanks but no thanks i don't require a detail on a new car and I will not be bringing my car in for service as I will never do business with Precision Acura again, it's funny after your staff scratched my cars interior and my experience with your sales staff that you would say " when I come in for service" 🤣🤣 you offer me something that most people wouldn't want or need on a new vehicle and most likely the most cost effective for your business lmfao.

May 05, 2021

Very friendly and professional team, and a great experience start to finish! Took interest in my needs and worked patiently till we arrived at a reasonable and acceptable deal. More

by arshadwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Chalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fazio
May 06, 2021 -

Precision Acura of Princeton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Precision Acura of Princeton are glad to have you as a customer.

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